Savills New Homes reviews

★★★★★ 5/5

Google

Sold our flat recently in the West End of Edinburgh with Savils. Can't recommended them highly enough. Laura Mathieson and the rest of the team have been fantastic throughout. Sold for a great price over the home report and expectations. Pulled a rabbit out of the hat in the end and had the assistance of their finance team to give the buyer advice. Laura has been a calming voice through the whole process. Very professional and will certainly be using Savils again in the future. You get what you pay for and Savils are worth it. 👌🏻

DuNCAN · 16 June 2022

★★★★★ 5/5

Google

Savills handled a tricky, long drawn out sale for me with grace and elegance, and when the initial sale fell through, had it all back on track within 36 hours, meaning that my onward purchase wasn’t impacted. Highly, highly recommend them for both sellers and buyers.

Nicola · 13 March 2025

★★★★★ 5/5

Google

Commendation We cannot praise highly enough the way the staff of Savills - in particular Harry Maitland and Flora McGeoghegan- helped us sell our house, at a time when the market was sluggish. Personal contact, professional service, enthusiastic viewing agents, regular feedback, and the reassurance of their thinking ahead for us, and with us - all working together as a team to move things forward efficiently and effectively. They gave us the encouragement to make the decisions that were right for us, and delivered the right buyers at just the right time. We are very grateful for all their guidance. Peter and Dorothy Neilson

Peter · 16 June 2020

★★★★★ 5/5

Google

Recently used Savills to sell my coastal property. Every aspect of the sale process was handled professionally and I was regularly kept up-to-date with progress. Audrey who showed our property was so enthusiastic, polite and professional. Anna, who was our agent, provided invaluable advice and insight to the market, helping us secure the perfect buyer. If you're considering selling, I'd highly recommend Anna and the team at Savills, Edinburgh. There's no doubt that the service and the end-to-end experience we received was superb.

Nicola · 16 June 2020

★★★★★ 5/5

Google

Ele was just an amazing real estate agent, always helpful, supportive and just wonderful! and the product savills sells is excellent! many thanks to a fabulous team!

Christiane · 16 June 2023

★★★★★ 1/5

Google

This is in relation to the Edinburgh branch. Both my wife and I requested the home report of a property we were interested in. Savills opted not to respond, so we had assumed the report was not ready. Today, only a matter of days later, we phoned to chase and Savills Edinburgh informed us they had a home report ready and shared BUT had a bid in for the property which we were told was accepted. In my view this is blatantly negligent and not acting in their client, the sellers, best interest where multiple parties may have bid.

Graeme · 15 November 2024

★★★★★ 5/5

Google

We are so happy we went with Savills to market our property because we met Eleanor Robertson, or Ele as we came to know her. She is a standout representative for Savills Edinburgh. Always bright and upbeat, she makes sure that vendors are kept right up to date after a viewing and goes the extra mile to ensure all goes smoothly. There is a real art in keeping both the vendor and the potential buyers happy during the viewing process and Ele hits the right note every time. We have had THE most positive experience dealing with her. Even if the call was to say that a buyer was not taking things further, Ele always managed to leave us feeling positive. Whether we want to buy or sell a property in the future, we will definitely put a call in to Savills, and Ele is a huge part of why we would do that. Ele, thank you, you are a star! Pat & Sean

Sean · 17 June 2019

★★★★★ 5/5

Google

I'd like to thank the entire Savills Edinburgh team, led by Chris Thomson who was the agent, for their great work, positive attitude and tireless efforts helping coordinate the sale. The process was made more complicated by the fact that I am resident abroad and the property was rented out, however Chris and the team overcame all obstacles, big and small, and got the property under offer within a week of going onto the market. I'd highly recommend the Savills Edinburgh office to anyone looking to buy or sell.

Alistair · 17 June 2018

★★★★★ 5/5

Google

Very grateful for the speedy, realistic (advice) and support received from the Edinburgh-Lettings office in my rental search. Tiffany was excellent and guided me to a successful rental selection. Over, extremely satisfied.

Badger · 18 July 2024

★★★★★ 5/5

Google

Our experience renting with Savill's Edinburgh was excellent. Tiffany, Christian, and Sahib were very helpful sorting out our contract and responded promptly to get us from contract to move-in as quickly as possible. I would recommend Savill's to others who are looking for a new place in the Edinburgh area!

Jono · 16 June 2023

★★★★★ 5/5

Google

Savills were extremely helpful in assisting us to let our local Manse. We would thoroughly recommend Charles McCosh as he provided us with an excellent service.

Margery · 16 June 2022

★★★★★ 5/5

Google

Ben and Milly did a wonderful job selling my flat in Stockbridge. Against a difficult market, they sold it within three weeks and went above and beyond from start to finish (even going over to take the final meter readings for me on completion day). I would definitely recommend the Savills Edinburgh team.

Clare · 16 February 2024

★★★★★ 5/5

Google

Savills have looked after the management and tenancies of my small flat in Blackford for a number of years. I would just like compliment the current team (Christian, Tiffany, Wendy, and Chris) and all others who set up the recent tenancy with haste and without any material issues. In almost two decades of letting this flat, I'm impressed at their smooth operation.

包子 · 24 February 2025

★★★★★ 5/5

Google

Thank you Savills for the fantastic marketing of our property. This was carried out so professionally from the initial visit, the brilliant photographs, video and drone shots to the overall presentation on the website. Our thanks in particular to Ben Fox and all the team involved for their excellent service. I would thoroughly recommend Savills Estate Agents.

Elaine · 16 June 2023

★★★★★ 5/5

Google

We recently sold our house in Stockbridge through Savills, the sale was handled by John Forsyth and I am happy to say it was one of the best selling experiences we've had. John was always on hand to talk through viewings and feedback and really helped us achieve the best possible price for our house. We can't recommend him and his team highly enough!

Nick · 17 June 2019

★★★★★ 5/5

Google

I would like to thank Anna Gardiner and her team for all their professional help for the sale and marketing of my father’s home. It was a pleasure doing business with them. Their caring and lovely approach was fantastic! It was a difficult time for my father and the family and they made it go so smoothly. THANK YOU! Bill Elliot.

William · 17 June 2019

★★★★★ 5/5

Google

From my first contact, Laura operated in a friendly, empathetic and diligent manner. She has a thorough understanding of the local market and delivered on her initial plan. It was a pleasure to do business with her and I am extremely grateful for her support through what was a very successful sales process.

Robin · 16 June 2023

★★★★★ 5/5

Google

Outstanding. Anna Gardiner was my POC and throughout was wonderful: hugely knowledgable, highly organised and so wonderful to work with. The rest of the team were also great and i don’t have a bad word to say. In fact I plan to write to them to express my sincere thanks for all their hard work and being such lovely people.

Anna · 17 June 2019

★★★★★ 5/5

Google

The process with the firm in charge of renting the apartment we leased was excellent. The service was clear, and the requirements and forms to be completed were very user-friendly.

Lawrence · 24 October 2025

★★★★★ 5/5

Google

We have received excellent service from Tiffany and the team at Savills. Moving into one of their properties was seamless.PositiveProfessionalism

MANDY · 26 August 2021

★★★★★ 5/5

Google

We've been property hunting for the last month in Edinburgh. Although the flat we have finally secured was not through Savills, they were extremely helpful and professional in bringing a number of properties to our attention, arranging viewings and advising us. We'd happily recommend them both to prospective purchasers and vendors.

Michael · 16 June 2023

★★★★★ 1/5

Google

As a tenant I'm really disappointed in Savills. We've been waiting over a month for a repair and they seem unable to coordinate a single appointment to fix it. They couldn't even be bothered to do the key handover themselves so a few things about the place are still mysteries to us. So if you are sure you will never have a question about your apartment or need maintenance, by all means, go for Savills. If not, choose a company which makes a bit of an effort...

Karin · 16 June 2023

★★★★★ 2/5

Google

I reserved a new build property through Savills in September 2021 and completed in July 2022. A large part of my decision to commit was based on the confidence I got from buying with Savills but alas this was massively misguided. While the quality of finish in the ‘luxury’ property was very poor, and this is not Savills' fault, it does accurately parallel their service and performance. While the late delivery of the property was, again, not Savills' fault, their reporting of handover dates was absolutely terrible. On more than one occasion I had handover dates pulled at less than 48 hours notice and then moved back by several weeks. One notice about a failed handover date delivered by email as, apparently, a phone call to deliver the news wasn't the way to go. Their view was that they could only work with the dates they were provided but as they were visiting site weekly it was abundantly clear that dates served were months off being realistic. Anyone with any experience of new build property, or anyone who has been in any form of house, for example, would have been able to see this. The constant stringing along was massively stressful as mortgage offers came and went and temporary housing options were exhausted. All of this was set against a very intensive and pressured period at time of reservation where 28 days was required to conclude the missives and the seemingly more parts of the process, like choosing kitchens, tiles, flooring, etc, were shoehorned into an hour or so. Post-completion we had some continued dealings with Savills acting as an intermediary for the developer where agreements were made on landscape drawings which have subsequently now changed. Written queries about this have gone unanswered. Thankfully there has only been one instance where Savills omitted to tell us that the single road into the site would be closed for surfacing. I’m sure being trapped in a new development is one of those things that just happens so that’s got to be excusable. My review is raised from one star to two as the people involved were personable and nice but wholly ineffective. I absolutely could not work with Savills again based on this experience.

Donald · 16 June 2023

★★★★★ 5/5

Google

Spectacular service from Tiffany Rigg while searching for a prime luxury property to rent in Edinburgh. From her quick responses, being open to virtual viewings, professional emails and being a great person all round, thank you! I wouldn’t think twice about recommending someone to use Savills Edinburgh if they’re searching for a property in the local area.

Luis · 16 September 2024