Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe instructed this firm for the sale and purchase of our home and it was, without exaggeration, one of the most frustrating professional experiences we have ever had.
Communication was consistently poor throughout. Emails went unanswered for days or weeks, urgent call-back requests were ignored, and we were repeatedly left chasing for even the most basic updates. There was a complete lack of urgency at key points in the transaction, which very nearly caused our chain to collapse. At no stage did we feel our matter was being handled proactively or competently.
After completion, the situation deteriorated further. We were overcharged £480.20, something the firm acknowledged in writing and confirmed would be refunded in December. Three months later, we are still waiting. Repeated requests for repayment have been ignored.
Even more concerning, after agreeing that we were owed money, the firm produced a bill dated 17th December which had never previously been issued to us, despite the fact we had already paid our final balance in full on 16th December. This invoice only appeared after we challenged the overpayment. The timing and circumstances of this “new” bill raise serious questions about transparency and billing practices.
To compound matters, they also made an error on our Stamp Duty submission by misspelling a name. We were contacted two months after completion to urgently rectify their mistake, and we are still awaiting confirmation that this has been properly corrected.
Buying and selling a property is one of the biggest financial transactions most people will ever undertake. We expected professionalism, accuracy and clear communication. Instead, we experienced delay, poor service, financial discrepancies and ongoing uncertainty.
Based on our experience, we would not recommend this firm.
Tommy · 16 March 2026
Agent replied · 16 April 2026
Thank you for your feedback. We apologise for any frustration or inconvenience you have experienced. Your comments have been passed on to the team for review, and we are committed to improving our services. If you would like to discuss your concerns further, please do not hesitate to contact us.
Best,
Gilson Gray LLP
★★★★★ 1/5
GoogleSlow, inefficient, incredibly hard to get in contact with.
We were ignored for weeks and completely left in the dark despite many calls and emails; we couldn't be able to see the house a second time till the date of entry because we waited basically until the last couple of days to finally end the missives; for this reason we were forced to accept any inconvenience and problems with the property to avoid any risk of not getting the house and being homeless, for real.
All of this caused expenses that we would have been able to avoid if only we had the time to organize everything, spending a lot more money than expected for a house that we love but was full of surprises.
They deprived us of the joy in the process of buying our first home, making everything incredibly stressful and complicated.
Marco · 28 November 2025
Agent replied · 16 April 2026
We’re very sorry to hear about your experience and sincerely apologize for the stress and inconvenience caused during your home-buying process. Your feedback is important to us, and we will review the concerns you’ve raised to see how we can improve our communication and service for future clients. Thank you for sharing your experience.
★★★★★ 5/5
GoogleAs a first time buyer, my experience with Michael was prompt, responsive and professional. It was a more seamless process than I had expected before going in.
Bryan · 29 September 2025
Agent replied · 16 April 2026
Thank you for your kind words Bryan. We’re delighted to hear that Michael was able to make your first-time home-buying experience seamless, prompt, and professional. Your feedback is greatly appreciated! … More
★★★★★ 5/5
GoogleLisa England was great
Rory · 16 March 2026
Agent replied · 16 April 2026
Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Lisa will receive a copy of the feedback, and get the recognition she deserves, thanks again!
★★★★★ 1/5
GoogleAvoid. You will lose the house sale.
5 months wasted since August onboarding. With Trsvis Yeoman. And Alice Baker. Now just before completion and still not responding to last questions.
Firm cancelled contract. Without clarifying enquiries response.
MALICIOUS. Is not the word here to describe them.
I will be taking them to small claims. As new conveyancing firm had to be allocated that will charge additional fees for urgency and last minute services .
If they dont forwad FILES on timely manner to new conveyancer to complete sale and property buyer will be lost , will update this review.
Each step had to be chased down with weeks on weeks of radio silent and delays.
Onbaording took 5 weeks.
TA6 and TA10 forms were sent since start of September. Resubmitted mid 10th october And sent off to buyer 2 months later 29 October !
Same for enquiries. Sent 2 weeks later.
Sandra · 13 January 2026
★★★★★ 1/5
GoogleMy daughter keeps getting told they have a new IT system which is causing issues . Shes in danger of losing the house she want to buy because of this x Getting nowhere with the company
Angela · 9 April 2026
Agent replied · 16 April 2026
Thank you for your feedback. We apologise for any frustration or inconvenience you have experienced. Your comments have been passed on to the team for review, and we are committed to improving our services. If you would like to discuss your concerns further, please do not hesitate to contact us.
Best,
Gilson Gray LLP
★★★★★ 5/5
GoogleDear Raymond,
I hope all is good with you
I just wanted to say on behalf of my brother , sister and myself we wanted to thank you so much for all the great work you and your team carried out
in dealing with the legalities and caring for our family matters
Especially to Robert Dougall who was amazing throughout - giving excellent quick responses , attention and good advice
MHD law provided a personal touch, as well as excellent legal advice and service , reassuring the family at all times
We will always consult you for any future Scottish Law requirements and highly recommend you
Many thanks
Kind regards
Gael Fisher
Heather Fisher
Arty Fisher
Gael · 27 March 2024
★★★★★ 1/5
GoogleTook 2 years to do solicitor work never answered the phone asked for a refund didn’t want to give payed £2,000 for solicitor costs and then spent £500 on surveys due to them not paying attention to my case had to renew them making me loose even more money & time. If you value your time don’t go to these SCAMMERS!!!!!!
Nesir · 16 February 2026
★★★★★ 5/5
GoogleUsing there WILL services, to then using for selling the family home. Process was easy to follow, Karen & Chris are fab people with excellent knowledge, great communication skills, sound advice, listen well and much more. They made the process easy on every step of the way. Nothing was an issue for them both. MHD Law LLP is highly recommended.
Pauline · 27 March 2024
★★★★★ 5/5
GoogleWe had an outstanding experience with Mark Peggie, who was our solicitor in the process of purchasing our first home, and his team. Mark was very responsive, highly knowledgeable about the Edinburgh property market, and particularly helpful in providing us with detailed options for us to make informed choices. He also pointed us to issues that needed our attention, which as first time buyers we appreciated. We would highly recommend Mark and MHD Law, and we will not hesitate to work with Mark and his colleagues again in future.PositiveResponsiveness, Quality, Professionalism, Value
Nur · 12 June 2021
★★★★★ 5/5
GoogleMHD Law, in particular Mark Peggie, was a great help over the eight months it took to sell and then to buy, during the Covid problems. It was quite a journey
and I was very grateful Mark and his team for their steady and calm manner. Hi experience and knowledge has helped us tremendously in these difficult times.
Their attention to detail and prompt attention, in the face of quite extreme adversity during these times, sometimes having to deal with other firms who were not nearly so ‘on it’ as MHD Law.
We felt cared for and now feel relieved to have our new place.PositiveResponsiveness
Nick · 12 June 2021
★★★★★ 5/5
GoogleMy son recently purchased his first home using MHD Law as the Solicitors who were highly professional, approachable and excellent throughout the whole process from start to finish.
I cannot thank Mark Peggie and his PA Lucy Jackson enough for their help and assistance during the whole process.
I certainly would have no hesitation in recommending them to friends and family when the occasion arises.
Thanks again for your great service.PositiveResponsiveness, Quality, Professionalism, Value
Anonymous · 24 October 2021
★★★★★ 5/5
TrustpilotCouldn't have asked for better
I was referred to Mark Peggie at this firm by another solicitor who wasn't able to meet my needs. Mark dealt with transferring my interest in a flat I had shared with my partner who I was separating from and the purchase of my new flat. He provided an excellent service during what turned out to be a fairly protracted purchase. I was especially impressed with how frequently Mark kept me up to date with what was happening and how easy it was for me to get in touch with him. Mark came across as a genuinely lovely guy and he really made the process as easy as possible for me. The fee for the considerable work Mark put in to dealing with the transfer and purchase was very reasonable. I would absolutely recommend MHD Law as a conveyancer.
Nathan · 14 May 2019
★★★★★ 5/5
GoogleWe used Mark Peggie for our conveyancing and could not be happier with the level of service we received. Communication was clear, timely and we felt confident that he had our best interest at heart throughout the process. We would recommend Mark and his team to anyone looking to buy a property in Edinburgh. They have an excellent understanding of the market and the needs of their clients.PositiveResponsiveness, Quality, Professionalism, Value
Kine · 14 June 2021
★★★★★ 1/5
GoogleDreadful in all aspects, No transparency on billing and hoping for the easy option of settlement rather than fighting or properly negotiating for the client. Deadlines for court submissions missed on a number of occasions. Would avoid at all costs, and it will definitely cost.
William · 30 August 2025
★★★★★ 5/5
GoogleI stumbled upon MHD Law by accident while trying to get a certified copy of my passport for a mortgage application. I have previously tried other venues as I was advised this can be done by a bank official, doctor, dentist or police officer among others. In practice this proved not to be so easily done and all the places I inquired about this told me they were unable to help me. Thankfully, MHD Law's offices were right next to the police station I was trying as my last resort for the day and they solved my problem on the spot. I would like to especially thank Mr. Raymond Fairgrieve who assisted me not only with certifying a copy of my passport, but also of my driving license in case I ever needed it. Not only did Mr. Fairgrieve take some time of his day to help me, but he also refused to charge me anything for this service. I am really impressed and thankful. It was a simple service indeed, but the human side of MHD Law and of Mr. Fairgrieve especially makes then stand out and I would not hesitate recommending them or using them again in the future. Thank you!
A · 27 March 2024
★★★★★ 1/5
GoogleDisgusting attitude towards disabled people my son has autism and selective mutism,he cannot speak over the phone they made no reasonable adjustments at all it’s bad enough that my son lost his dad and grandparents in just over a year they …
Nicola · 16 August 2025
★★★★★ 5/5
GoogleOver the past two years, Mark and his team at MHD Law have provided the highest level of service I have ever experienced within a professional context! Their communication, knowledge, drive to deliver results, fees and kind nature were all second to none. If I could give them 6 stars, I would!PositiveResponsiveness, Quality, Professionalism, Value
George · 12 June 2021
★★★★★ 1/5
GoogleThey sent my offer on a really good property to the wrong firm, which led to me missing out. They explained that it was a common mistake. It is a concern if this is true.
Callum · 8 August 2025
★★★★★ 5/5
GoogleI am absolutely delighted with the service I received from Mark Peggie and his team at MHD Law. He is very responsive, always willing to take time to explain things thoroughly and a very nice person to work with. I will be back in future. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Grzegorz · 12 June 2021
★★★★★ 1/5
GoogleBuying a house is stressful enough, but this solicitor firm made the experience even worse. Their customer service is astoundingly bad, they have a dismissive nature and snide unprofessional tone in emails. Avoid!
Steven · 1 May 2025
★★★★★ 5/5
GoogleA relatively small value property purchase with some tricky aspects to it was attacked with great enthusiasm and attention to detail by Mark Peggie. That, combined with great communications, keeping us updated at every twist and turn, made us feel in good hands and confident that all that could be done was being done. I was surprised and pleased to get emails in the evening yet concerned for his family! He certainly put in the hours. A very good experience and I would happily recommend him to anyone looking for a thorough and communicative solicitor.PositiveResponsiveness, Quality, Professionalism
Alastair · 14 June 2021
★★★★★ 5/5
GoogleI was selling my property in Edinburgh while living in the USA. The team at mhd exceeded my expectations. They work, update, and respond at a great pace. Selling a property from overseas had added layers of stress. From clearing the property, advertising, viewings and the paper work, they took care of it all. I recommend them whole heartedly. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Steven · 12 June 2022
★★★★★ 5/5
GoogleI had an excellent experience in all respects working with Mark Peggie and team at MHD Law.PositiveResponsiveness, Quality, Professionalism, Value
Aggelos · 12 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.