Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
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5/5
GoogleMoving to Edinburgh from Dundee after graduating was quite daunting but thanks to the amazing team behind Cadzow my experience as a tenant has been absolutely superb. From start to finish the team have been attentive and informative. For our flat there were some things that needed attention but these were seen to rather quickly. We suggested some improvements and Cadzow relayed this to the landlord who was very responsive. Overall Cadzow have set a high standard for me.
Jordi Β· 14 March 2026
Agent replied Β· 14 April 2026
Thank you jordi. Good luck with your travels!
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5/5
GoogleFrom a tenant perspective: I've been living for the past 4 years in a flat run by Cadzow and I can't give a single negative comment about them. Anytime I've had a problem they have responed so rapidly and efficiently.
They are all so nice and easy to talk to.
100% recommended.
Thank you Caroline, Lucy and David for making my life much easier and for making me feel safe at home.
Alicia Β· 14 October 2025
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5/5
GoogleI had the pleasure of renting a flat through Cadzow in Edinburgh and my experience was nothing short of exceptional. From start to finish, the process was seamless and transparent. From my initial enquiry, the team, particularly Caroline, displayed professional expertise and local knowledge that was unparalleled. They patiently addressed my queries, provided detailed information, and helped me find a property that not only fit my requirements but also made me feel at home in a new city.
I couldn't be happier with my experience with Cadzow. Their reliable service, professional demeanour, and personal touch left a lasting impression. I would highly recommend them to anyone seeking a hassle-free rental experience in Edinburgh.
Thank you, Cadzow!
Abdelrahman Β· 16 August 2023
Agent replied Β· 11 June 2024
Thank you very much indeed Abdelrahman. We hope you are doing well? Best, Caroline
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5/5
GoogleAs a first time renter in Edinburgh, Cadzow has been such a delight to work with! From our initial viewing and application submission, they were fast to respond, professional and knowledgeable. Upon moving in, they have been very helpful with any flat repairs and maintenance requests. Thank you so much Lucy, David, Caroline and Desiree π
Kylie Β· 14 October 2025
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5/5
GoogleJust finished a Two year tenancy with Cadzow and from start to finish they were brilliant. By far the best company I've been with in my many years in the city . A very polite team of staff that will reply quickly to emails.
They were also very helpful when we eventually moved out.
Jack Β· 14 January 2026
Agent replied Β· 14 April 2026
Thanks jack!
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5/5
GoogleI had a great experience with Cadzow Ltd. The team was professional, efficient, and very easy to deal with. They communicated clearly throughout the process and ensured everything was handled smoothly from start to finish. Their attention to detail and commitment to customer satisfaction really stood out. I would highly recommend Cadzow Ltd to anyone looking for reliable and high-quality property services.
It,s Β· 7 April 2026
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5/5
GoogleMoving back to home (Edinburgh) after several years away, this time with a family, was always going to be a big transition. However, thankfully, securing a rental property was completely hassle-free, and thatβs largely due to Cadzow.
Right from the get-go, they made viewing the property easy and were incredibly helpful and efficient throughout the entire application process. Once we moved in, they went out of their way to ensure everything in the property was in order, which made settling in so much smoother. For that, Iβm extremely grateful.
I 100% recommend Cadzow
Anthony Β· 14 October 2025
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5/5
GoogleDealing with Cadzow as a tenant has been faultless from start to finish, I have been a tenant for 4 years, from viewing the property at the start, I dealt with Caroline and David who where both very professional, David went over the β¦
Lee Β· 14 May 2025
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5/5
Googleonly positive experiences with Cadzow. any issues we have and email about are responded to immediately and addressed so quickly. David has been especially helpful and super friendly. best agent we have ever worked with!
Kayla Β· 15 August 2025
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5/5
GoogleI'm really greatful to all at Cadzow (and Lucy in particular), for being so professional, friendly, kind and responsive throughout my 10yrs as a tenant.
Peter Β· 14 March 2026
Agent replied Β· 14 April 2026
Thank you so much Peter for your kind words. Wishing you all the best.
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5/5
GoogleAs a tenant, Cadzow has helped us in so many ways especially when we have questions and clarifications. From viewing the flat until moving day, they accommodated us and made sure we are informed. They respond to my partner and I as fast as they can. We highly appreciate the effort of the their team in making our renting experience memorable.
Kamille Β· 14 September 2025
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5/5
GoogleBeen renting with Cadzow for a while now, always great to deal with, my property manager David Waddell is brilliant! Very helpful and gets things done for us when needed in a timely manner!!! Thank you very much David for making us always feel stress free and happy at all times renting with Cadzow. Highly recommend!
Ryan Β· 16 August 2023
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1/5
GoogleAVOID THIS AGENCY- BOTH LANDLORDS AND TENANTS ALIKE
A terrible agency, I had nothing but problems with them. I recently had to take them to the First Tier Tribunal as they evaded using a deposit scheme by charging βthe last two months rent in advanceβ instead which is an illegal practice as it is essentially an unprotected deposit, worthy of a fine of up to 3x the deposit amount. They refused to return this money to me at the end of the tenancy and despite the many times they dismissed me when I highlighted the illegality of this practice, it was indeed found to be illegal in court and I was returned my deposit in full, plus compensation. It was, however, my landlord who was held liable for this, who had unfortunately trusted the βexpertiseβ of this dodgy letting agent. This practice, however, seems to be standard for this agency, presumably as they can easily attempt to retain some or all of the unprotected deposit at their discretion, without the tenant being able to dispute it through a 3rd party deposit scheme.
I had various other issues with them during my tenancy that displayed a pattern of negligence and lack of empathy for their tenants. They were very difficult to deal with, with poor communication, not answering direct questions posed to them and they were incredibly slow in actioning things, not carrying out several repairs raised to them, and blaming the pandemic for the holdup. They have no previous reviews as the agency have recently changed name from OβNeill- likely in an attempt escape their previous reputation.
Emma Β· 12 June 2022
Agent replied Β· 11 June 2024
I was rather disappointed with your review. We had been advised by our solicitor that taking 2 months in lieu of rent was absolutely above board. We have now changed the way we do things and all deposits are in Safe Deposit Scotland.
With regards to delays in maintenance, having looked through emails and the works diary, there was only one maintenance issue raised by yourself during your tenancy and this was a small spot of mould on the wall which we attended to, carried out damp readings and all was found to be fine. I think we can all agree, that during lockdown it was very difficult indeed to find contractors willing to enter homes unless it was an emergency. Regards, Cadzow
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5/5
GoogleHaving Dealt with David Waddell on several occasions now, his attention to detail and great worth ethic is fantastic to experience. I would have no hesitation in in recommending him and his company for a great experienceβ¦.
Richard Β· 1 May 2024
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5/5
GoogleAs a landlord, I can't fault Cadzow and highly recommended them, my property was pretty dated and David Head of Maintenance organised and projected managed a complete refurbishment from start to finish and I was delighted with the finished results, thanks again Cadzow
Victoria Β· 6 May 2025
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5/5
GoogleWe are absolutely satisfied and happy to colaborate with Cadow Ltd. After a first short rent last summer and now a long term rent in a beautiful apartment, i can affirm that all the members of Cadzow team has responded to all the criterias of seriousness, attention and excellent relationship. The real estate proposals are in very good conditions and Cadzow is really committed and responsive with the maintenance of the properties they manage. I warmely recommend Cadzow Ltd.
Anabelle Β· 16 August 2023
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5/5
GoogleCadzow is by far the best agency. The team is brilliant and kind, always ready to help. Theyβre amazing people who deliver exceptional work,truly a pleasure to rent with
Theodora Β· 14 September 2025
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5/5
GoogleDavid Waddell has been my property manager and he has been amazing. He is always so very helpful and has definitely made my renting experience really good.
Rebecca Β· 16 August 2023
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5/5
GoogleAs a tenant, Cadzow are by far the best letting agency I've had. Responsive, attentive, personal. I was struggling to arrange everything for my exit, and for a very modest fee (cheaper than I could find myself) they organised furniture removal and cleaning. Would highly recommend.
Liam Β· 2 December 2024
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5/5
GoogleBrilliant team, best letting agent Iβve rented from in my life! Always on top of maintainable, willing to go above and beyond to resolve issues. Highly recommend!!
Lucy-Rose Β· 16 March 2025
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5/5
GoogleBest agency helping tenants in need. A lot of options to prove your financial stability and worth. Cadzow has been very helpful to us and we are indeed grateful for the service they have provided. Will always recommend them.
Hitansh Β· 12 June 2022
Agent replied Β· 11 June 2024
Many thanks Hitansh, you are very kind and were a fantastic tenant too! Regards, Cadzow
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5/5
GoogleI highly recommend Cadzow! Lucy expertly guided me through the management of a tenancy complicated by covid and helped resolve numerous issues efficiently. β¦
Ben Β· 14 April 2025
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5/5
GoogleAfter working with many rental agents over the years I was most impressed by the service and warmth provided by the team at Cadzow. Excellent communication and customer service across the whole of the team. At every step of the process they β¦
Jules Β· 14 April 2024
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5/5
GoogleThis is the Top class landlords Company i rented. They are very helpful people from Lucy to David and their team.
Just brilliant people, i rented nearly 7 years and any problem accured, they had it sorted straight away.
Highly recommend to anyone looking to rent a property or house from Cadzow !!
Gaurav Β· 16 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.