Trusted Agent profile · Edinburgh
★★★★★
1,225 reviews across 2 platforms
40-44 Elm Row, Edinburgh, EH7 4AH
Aberdein Considine's office in Edinburgh, at 40-44 Elm Row, is rated 4.4 out of 5 across 1,225 reviews on two platforms, including 47 Google reviews rated 4.1.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotEveryone I dealt with was very…
Everyone I dealt with was very knowledgeable and helpful. They advertised the property well and managed viewings very professionally. Great to have this team working on the sale of my house
We're so glad to hear that you had a great experience with our Ellon team. Thank you for your kind words.
5/5
TrustpilotAbbie was great and communicated very…
Abbie was great and communicated very well. We are very pleased with the sale of our flat.
5/5
TrustpilotPut your trust in Aberdein Considine to sell your house!
This is the second time I have used Aberdein Considine over the past two years & the service they give you is exceptional! As I requested them to arrange the viewings, they kept me informed through the whole process either by email or telephone & I cannot praise them enough for the first class service they provided & would have no hesitation in recommending Aberdein Considine to anyone wishing to sell their house!
5/5
TrustpilotI had the pleasure Outstanding Service from Joshua Ogbu at Aberdein Considine of working with…
I had the pleasure of working with Joshua Ogbu from the Union Street branch of Aberdein Considine, and I couldn’t be more impressed with his professionalism, knowledge, and dedication.From start to finish, Joshua demonstrated exceptional attention to detail and ensured that every aspect of my case was handled efficiently and thoroughly. His communication skills are second to none, as he kept me updated at every step and made sure I fully understood the process.Joshua’s approachable nature and willingness to go the extra mile truly set him apart. It’s clear that he genuinely cares about his clients and is committed to delivering the best possible outcome. I highly recommend Joshua Ogbu to anyone seeking house search assistance, he is a credit to the team at Aberdein Considine.Thank you, Joshua, for your outstanding support!
5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Aberdein Considine so we decided to use them to sell our house in order to make the process easier. The service we were provided by Stephen and his team was second to none. From the first meeting we had with Stephen when he came out to value our property, we knew we made the right choice. We were given a valuation then left to make our decision whether to go with them or not, rather than being hounded with calls and putting pressure on us to choose them.Once we decided to go ahead, Stephen came back out to discuss how the marketing would go and the process of getting our house on the market. Throughout the setting up process of photos, for sale signs going up etc. Stephen and his team constantly kept in touch with us and were amazing at communicating what was happening when. I was also really pleased at the quick turnaround to get the advert live so quickly after the photos etc. had been done - a lot of other places tell you it can take up to 5 working days!We were lucky that our house was high in demand and were inundated with viewers. The team communicated well with us and listened to preferences on viewings days/times as well as keeping us updated of feedback. We already had 25 viewings booked in within a couple of days and we decided that we weren’t going to book in anymore due to some health issues going on and 2 youngs kids that we were trying to keep entertained during viewings or trying not to mess up the house! Stephen and his team were really respectful of our decision and again didn’t put any pressure on us to book in more viewings.Overall we have had the most positive experience using Aberdein Considine and I would have no qualms of using them again and recommending them.
5/5
TrustpilotVery supportive and professional all…
Karen is very supportive and professional all the time. Her response is very fast and effective. The whole process is smooth and comfortable. Strongly recommended!
1/5
TrustpilotVery poor level of service provided
Long wait periods for potential buyers to view the property. Leading to a loss of viewings.No sales strategy, this was led by myself. Initial buyer was also their client, who failed to get a mortgage. Lack of direct instruction on when to withdraw from the sale. Failure to sell to their client would have led to loss of both premiums.Property was held in trust and billing notes state that the trust was set up cheaply, my sense is I have been rinsed for as much as they could.A 2 week delay was experienced because the Ab&Co trustee wouldn’t allow the sale to proceed. This was a distinct abuse of power, they did not have.During the trusts operation a new tax law required trusts to be registered with hmrc was implemented… i only found out about that when trying to close the trust… so about 4 years after the requirement to register.Tax accountant used to register the trust, was not managed and used incorrect data, I had to deal with their secondee to get it sorted.The phone was thrown down on me by their solicitor because i wanted an itemised bill to check and verify.I was charged £412 for a draft email, that was not issued, following my review of what they called “timesheets”, or to you and I an “itemised bill”. The draft email was sent after i request to see what it was!Then i was offered the use of an independent law account (at my cost of course) to verify their bill🤣🤣🤣🤣.There is more to report, but you get the jist…
5/5
TrustpilotProfessional, supportive, knowledgeable and friendly.
The entire team at the Inverurie office have been absolutely wonderful. Buying and selling a home will inevitably present some challenges, however the team at Aberdein Considine work together to navigate the challenges and get the sale across the line. The advantage of using them is that the whole service is under one roof, from estate agent to legal and financial support, this is a huge advantage. Personal thanks to Jess, Calum, Emma and Gary who made selling my dads home a very straight forward process. Always professional, helpful and accommodating. I’m very grateful to you all. I would not hesitate for a minute to recommend Aberdein Considine if you are thinking of selling or buying a home in the North East this team will make it happen!
5/5
TrustpilotLook no further when searching for an…
Look no further when searching for an estate agent! An unbelievable experience, thank you so much to Matt, Jennifer, Chloe, Bonnie and Jade the solicitor who made the legal process seamless and stress free! From the initial valuation and presentation advice, to the handling of enquiries and negotiation skills, to the professional and efficient handling of the legal side I truly felt like the Byres Road team actually care about their clients, from start to finish. They all do each aspect of their jobs so well and communicate with eachother making what can be a stressful time, almost stress free! I would not hesitate to recommend this branch to anyone who needs an experienced, professional and personal service to sell their home for the top price. Thanks guys. Claire from Livingston
5/5
TrustpilotVery Professional Service
We recently worked with Jade at Aberdein Considine for our new-build property purchase, and we couldn't be happier with the service provided. Jade was incredibly knowledgeable, professional, and approachable throughout the entire process. She kept us well-informed at every stage, ensuring we understood the complexities of purchasing a new-build property.Her communication was excellent, prompt, clear, and reassuring, which made what could have been a stressful process feel seamless. Jade went above and beyond to ensure all legal aspects were handled efficiently and provided sound advice that gave us great confidence.We highly recommend Jade and the team at Aberdein Considine for anyone looking for reliable and exceptional legal support in property transactions. Thank you for your outstanding service!
5/5
TrustpilotAbsolutely great experience of using…
Absolutely great experience of using Aberdein Considine for the purchase of our house. Jade was our Solicitor and was very professional and approachable throughout. From the very first phone call to the last. What should have been a straight forward purchase from our Landlord ended up with several delays towards the end (nothing to do with AC though) however Jade and Caroline ensured we got it over the line in time. Jade's calming approach really helped keep my stress levels down! Would absolutely use again and highly recommend Jade and her team. Will be forever grateful.
5/5
TrustpilotExcellent Service. Highly recommend!
First class service from Jade and Erin throughout the sale process. They couldn’t have been more helpful with any queries we had.I cannot recommend Jade Kinnenmont enough as a solicitor. She is clearly very experienced and has a professional yet very approachable manner which was extremely reassuring, particularly during the latter, (usually) more stressful stages of a house sale. Erin did a fantastic job of getting everything over the line on the day, despite some unforeseen complications with the 3rd party Estate agents. She was on the ball with everything and completely accessible to us which in itself was very reassuring.Thank you Jade and Erin for all the hard work!
5/5
TrustpilotFantastic team and really helpful tools
Karen and the team were fantastic from the get go with selling our house. They were clear and honest about the market and provided quality advice. Their pricing was very competitive and they were very flexible with arranging photos, etc for us. I also really appreciated that they offer attended viewings for no extra cost. Their website was great for reviewing popularity of the house and gave fantastic insights. All in all we sold our house at valuation from the first viewing and within 5 days of going on market. Brilliant!
5/5
TrustpilotWe found the staff fully invested in…
We found that the staff at Aberdein Considine were fully invested in the sale of our Edinburgh property - from our initial meeting with Jordan all the way through to the deal’s conclusion. Top marks to our main contact Becky who went above and beyond in keeping us up to date as things progressed , and in ensuring that no stone went unturned whilst communicating with ourselves and the eventual purchaser.
5/5
TrustpilotBought my first house with the help of…
Bought my first house with the help of solicitor Paul Hutcheson at AC Stirling. Was an absolutely fantastic service from start to finish. Communication was excellent, and I was kept in the loop about exactly what was happening and where we were at in the buying process.I would also like to thank Alison, who kept me in the loop when we made our first offer on a property as Paul was out of the office!Everybody in the Stirling branch that I communicated with was professional, proactive and exceptionally friendly. Working with the AC Stirling team definitely made buying my first home a far less stressful process than I had been anticipating!
1/5
TrustpilotA business that lacks empathy or a heart
A business that lacks empathy or a heart, and no understanding of neurodiversity. Unfair and unethical sporadic charges that seem to pay for endless office parties. No effective accessibility way to make communication and it has taken months of complaints to recognize that telephone communication is no suitable and I have been charged endless discriminating fees for my difference.
5/5
TrustpilotPromises you can Trust
I am not someone who enjoys the experience of selling a house. I set Stephen and his team what I thought was a very tricky thing to pull off - get my house on the market within a week. But not only did the guys manage to do that they did so in 3 working days and we had genuine viewers on the fourth day. Throughout the entire process the team kept us informed at all stages with Stephen giving advice - no matter what stupid questions I gave him.I would not hesitate to recommend AC again. Thanks all involved.
5/5
TrustpilotWe recently purchased our first home…
We recently purchased our first home with aberdein considine, being first time buyers we didn't know what to expect, they were very helpful and always at the end of the phone or email through the whole process.
We are so pleased to hear about your positive experience with us. We truly appreciate your kind words and recommendation!
5/5
TrustpilotFirst Class Service
My experience of my buying my first home was plain sailing as the advice from Eleanor was first class, nothing was too much of a bother. I would not hesitate to recommend Eleanor to any of my friends looking to buy.
5/5
TrustpilotGot the job done!
There was the odd hick up along the way (wrong forms/links sent and missing a response to an email), one of the registered owners lives abroad so we didn't make it easy for ourselves, but overall, they did provided a great service. The house sold very quickly, they kept me informed at every stage and got all the paperwork in order on time for the sale to complete. Well done to all the team!
5/5
TrustpilotGreat service on the sale of my Property
Great service on the sale of my property. Kept me up to date and there were no delays. I would recommend their services.
We're delighted to hear our service met your expectations and ensured a smooth, timely sale. Your recommendation means a lot to us.
1/5
TrustpilotVery disappointing service
Very disappointing service. I completed my application over two weeks ago, yet no one followed up. Even a one-day delay has cost me financially. I had to personally chase and connect my lender with my solicitor, which is incredibly frustrating and unacceptable. Communication and follow-up have been very poor throughout the process.
5/5
TrustpilotExcellent
I would like to express my sincere gratitude to Aderdein Considine Law Firm for their assistance in completing the transaction. I especially want to thank Samantha for her dedication ,as she responded to my email even after office hours and during holidays. She truly understood my concerns and patiently answered all my questions , which deeply moved me. I am incredibly grateful for her professionalism. She is a highly respected and professional lawyer whom I highly recommend. I would like also to thank Thomas for his support.
5/5
TrustpilotI would like to thank Bethany Jarvis of…
I would like to thank Bethany Jarvis of Aberdein Considine for the great work she carried out for us, when selling our property, the work was carried out was prompt and efficiently, with the sale being completed on time.
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