Trusted Agent profile · Eccleshall
Verified
★★★★★
373 reviews across 2 platforms
11B High Street, Eccleshall, ST21 6BW
James Du Pavey's office in Eccleshall, at 11B High Street, is rated 4.8 out of 5 across 373 reviews on two platforms, including 329 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for James Du Pavey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Eccleshall office, from every platform, shown as written. First names only.
5/5
FacebookI would highly recommend James du Pavey estate agents, they have been the best estate agents that we dealt with, they have kept us updated on every stage on the process of our home which we were very grateful, to the team at James du Pavey in stone thank you so much
5/5
GooglePolite friendly and efficient staff and management, with great working knowledge of their business. Photography and marketing were great. …
Hi Sharon, thank you so much for taking the time to write your review. It is always wonderful to hear great feedback about my teams. I am delighted you were pleased with the service. Wishing you a very Happy New Year. Kind regards. James
1/5
GoogleAbsolute rubbish,no communication what so ever,15 mins to view a £250,000 house is ridiculous.
Thanks for taking my call and sharing your experience, sorry we didn't meet your expectations on this occasion but hope to do a great job for you in the future. Have a good Easter.
1/5
GoogleWe purchased a property through James du Pavey. All in all it took 8 months!! First of all we got 3 months into the process and we suddenly found the house was a probate house and hadn’t even been applied for! No one said a word to …
5/5
FacebookWe chose to sell our home with James Du Pavey following excellent recommendation. Our expectations of the team were exceeded; their professionalism and enthusiasm throughout the process was faultless. We would have no hesitation in using their services again, and would like to personally thank those involved in making our move easy and successful.
3/5
GooglePoor communication, don't keep you updated.
Hi Hayley, thank you for your time today, sorry we didn't meet your expectations this time but hope to be able to exceed them in the future. Have a great week.
5/5
GoogleExcellent Estate Agent. Very good communication.
Thank you for taking the time to share your experience.
5/5
GoogleThis is the third time, we have used james to sell a property, They are always professional and friendly, Keep you informed and go the extra mile, in an industry that is renowned for poor service, they stand head and shoulders above the rest.
5/5
GoogleWell detailed, clear sale items
Thank you Kevin, we are really passionate about our homes! We appreciate the feedback.
5/5
GoogleExcellent service from day 1 to sale completion.
Thank you so much for your very kind review. We really appreciate it.
5/5
FacebookWe used James Du Pavey to sell our home in Nantwich and would definitely recommend the team. The pictures, description and communication were all extremely professional and the whole team really friendly. If you are thinking of selling your home, this is the estate agent to use!
5/5
FacebookWe have sold 2 houses with JDP in the last 18 months and can't fault them. From valuing to exchange of contract they have kept us up to date with progress. Nothing has been to much trouble. Thank you to the JDP team
5/5
GoogleI have been to this agent quite a few times in the past few months and got to know the team quite well. I have rarely met such a knowledgeable, enthusiastic and committed team of agents. They are all passionate about helping their clients …
5/5
GoogleRating only, no written review.
Thank you Jennifer!
1/5
FacebookPoor communication, it was I having to contact them for updates then ending up speaking to various different people instead of one person dealing with our purchase. Very frustrating!! Poor service!! Never will I deal with them again. Buyers beware!!
5/5
GoogleRating only, no written review.
Thank you Bob!
5/5
FacebookCurrently looking for properties in the Stone area, and have been impressed with JDP. The staff at both Stone and Eccleshall offices are very friendly, helpful and prompt with all communication.
5/5
GoogleRating only, no written review.
Thank you!
5/5
GoogleRating only, no written review.
Thank you David! Congratulations on the move!
1/5
FacebookAwful buyers beware.... terrible service very underhand with dealing with certain aspects of a purchase.
5/5
GoogleGood food and good service
5/5
GoogleRating only, no written review.
Thank you Frank
5/5
GoogleRating only, no written review.
Thank you James
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review. We look forward to getting you moving!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: James Du Pavey, Eccleshall won Trusted Agent.
