Beals Eastleigh reviews

★★★★★ 5/5

Trustpilot

Very impressed

I was given very good advice and information and was not pressured into making decisions on the day. Everything was explained fully and I was confident in choosing this company to manage my property

Firman · 8 August 2024

★★★★★ 5/5

Google

Kiera was so helpful and understanding, she kept smiling and answered what must of been 1000 questions. Amazing service will definitely be recommending

Cayson · 14 April 2023

★★★★★ 5/5

Trustpilot

I had a really professional and…

I had a really professional and patient…I had a really professional and patient experience. The staff were really knowledgeable and friendly. I would highly recommend Lucy and her team. Thank you so much.

Gosport · 8 March 2022

★★★★★ 5/5

Google

I called the store and was greeted by Kierah, she was very polite and friendly over the phone. She gave me great advice and I’ll definitely be in touch in the future!

Abi · 14 April 2025

★★★★★ 5/5

Trustpilot

Lucy from the north end branch has…

Lucy from the north end branch has shown us around 2 properties now and we have had the best experience with her, She is very knowledgeable about the property’s and is so polite. Which makes the experience so much more pleasant when looking for a property to rent what can be very stressful. Beal’s have a 10/10 Agent thank your for your help in looking for a property. Good service should always be recognised. *****

Alex · 14 November 2022

★★★★★ 5/5

Trustpilot

Our Beals Agent was excellent.

Our Beals Agent was excellent.Wonderful customer experience.We have been very impressed with Beals efficiency and professional performance with all our needs.

Luke · 1 June 2023

★★★★★ 1/5

Trustpilot

Absolute Garbage Company

On the day me and my housemates were due to move in, we were given our contract and this is when we learned that the price listed on the Beals website was innaccurate. Due to it being such short notice we were pressured to accept this and move in anyway, otherwise one of us would have essentially been rendered homeless.Once we started living there, we learnt that the walls were full of holes that allowed pests in during the winter; half the cooking equipment is barely functional; the bathtub was falling apart since day one; there are several floorboards that are loose or missing; and the garden was in a state that Bealls themselves described as "unlivable" condition. When they finally did hire someone in to fix the garden, they left behind ten bin bags worth of garbage. They said they would come back for it, but never did.Conversations with the landlord (on the rare ocassion he was available) suggest he has never even seen the property he rented to us.On top of all this, when Beals staff come to do viewings for future clients, they complain to us about the above issues as if they are our fault.Overall, renting from Beals has not been a great experience for me.

AA · 24 March 2022

★★★★★ 5/5

Trustpilot

Amber has been non-stop

Amber has been non-stop, for the past 3 years, so integral helping me with my buying/selling and rental of my properties. Proactive & resourceful, she’s truly a competent & professional ambassador for the Company.

Gary · 3 December 2021

★★★★★ 5/5

Trustpilot

Can I just say what an amazing job you…

Can I just say what an amazing job you guys do as a high street brand. I have used both an independent and now Beals being a high street letting agency but I have to say you guys are fantastic I wish I had used you from the get go. Beals truly looks after their landlords and their properties so well. I have been dealing with a lady called Jessica Bishop and you are an asset to your company you do a fantastic job, I’m absolutely thrilled. Thank you :)

Amie · 19 March 2022

★★★★★ 5/5

Trustpilot

Thank you to Jessica bishop for making…

Thank you to Jessica bishop for making our move so easy. Externally friendly and happy to help.

Jack · 4 September 2023

★★★★★ 5/5

Trustpilot

Chloe was amazing and so reassuring…

Chloe was amazing and so reassuring throughout the whole process. So nice to hand someone that’s actually happy to help!

Ava · 13 June 2023

★★★★★ 5/5

Google

Beals Lettings Agent in Eastleigh, Helen Mitchell, has provided us with a very professional, attentive and friendly service during the entire process of securing a rental property. She has kept us well informed and updated on progress. We could not be happier with the service we have received. She is a credit to the company.

Andrew · 14 April 2024

★★★★★ 5/5

Trustpilot

Yh good Chloe was and absolute star helped me…

Chloe was and absolute star helped me massively my first time move home and couldn’t thank her enough

Archie · 4 August 2023

★★★★★ 5/5

Trustpilot

Pleasantly surprised

Pleasantly surprised! After my brother had a bad experience letting through beals estate agents I was fairly hesitant when I realised the property I wanted to buy was with the same company. Akshay Chotai is hands down one of the best estate agents I have come across. He is very knowledgeable and personable and listens to what you are saying. I would definitely buy my next property through him without a doubt!

Gemma · 30 July 2020

★★★★★ 1/5

Trustpilot

Unprofessional Incompetent, Deceitful.

Unprofessional, Incompetent, Deceitful.Beals are the worst letting agent I have ever dealt with. They are very slow to respond to problems, often months. They (eventually) send the same unskilled handymen to “resolve” every issue and it always results in many more visits than is necessary and a substandard botch-job. To achieve this level of “service” you have to chase them many, many times.They have been caught out lying to me on numerous occasions. At the end of tenancy they tried to overcharge me. Luckily they were not competent enough to pull it off. Do not deal with this company. It doesn’t matter if you like the house, it will not be worth the hassle you will go through.

Caterina · 6 March 2022

★★★★★ 5/5

Trustpilot

Amazing estate agents

very good estate agentsMassive shout out to Chloe. She has been amazing though the hole proses. Really friendly and easy to talk to and very helpful with everything. couldn't thank her enough for everything she has helped with as a first time buyer I she has helped us out a lot. All other members of staff I have spoke to have all been friendly and helpful too.

Molly · 9 September 2021

★★★★★ 5/5

Trustpilot

I had the pleasure of Zoe Cook who went…

I had the pleasure of Zoe Cook who went above and beyond to help us get our dream home. Zoe was very professional and made sure I was kept updated throughout the whole rental procedure.This was the havant branch.

Somma · 9 April 2024

★★★★★ 5/5

Trustpilot

Thank you!

I recently moved flats and felt the process was smoother with Beals then other agents. Now moved in, Natalia is always happy to help with the silly questions I still haveThank you

Tesni · 13 August 2024

★★★★★ 5/5

Trustpilot

Great customer service

Spoke to Esmee on the phone, was really lovely and very helpful answering all my questions.

Abigail · 19 September 2023

★★★★★ 5/5

Trustpilot

Louise was very friendly

Louise was very friendly, professional and helpful at all stages of my purchase. Highly recommend if you’re looking to move.

Chloe · 1 June 2023

★★★★★ 5/5

Trustpilot

Luenna from Beals

From day one Luenna has been a friendly and professional embassador of the Beals team making our transition into our new home a pleasure. She has been there to answer all questions and supported us with every little detail. We'll deserving of the 5 stars and a great role model for the rest of the agency. I would recommend Beals again based on Luenna's engaging approach and handling of our move.

Pierre · 21 September 2020

★★★★★ 5/5

Trustpilot

Hayley from Beales

I cannot thank Hayley enough for sorting the property after the tenants had left it in such a poor state. Really professional attitude and did everything and more that she promised. Real asset to beales.

Paul · 11 August 2021

★★★★★ 5/5

Trustpilot

A big thank you to the Beals team

A big thank you to Madeleine, Saskia and the whole Beals team for their help throughout the entire house purchasing journey. Their service was efficient and their manner polite. To top it all off, Saskia very kindly picked me up from the station in the pouring rain and drove me to my front door to hand me the new keys. A thumbs up from me 👍🏼

Haime · 4 October 2021

★★★★★ 5/5

Trustpilot

Very helpful and quick.

Beals (Lauren in particular) have been great and very helpful in our buying process. They have also been a big help during our selling process even though this was done privately. After an absolute nightmare and a long 8 months of our previous buyer falling through, things have been done very speedily and we have also been kept up to date with the process. Lauren has definitely made this time round almost completely stress free and easy! Thank you!

Katy · 17 March 2022