Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Phill Hall and couldn’t recommend him highly enough. As an independent estate agent, he provided a truly personalised service that made a huge difference throughout what can be a stressful process.
Phill was incredibly supportive, offering clear, honest advice at every stage. His attention to detail really stood out, particularly the beautiful photos he arranged for our property, which played a big part in helping us achieve a successful sale.
Beyond selling our home, Phill went above and beyond by helping us negotiate the price on the house we were buying, ensuring we felt confident and well-informed throughout. He also recommended excellent solicitors, surveyors, and a moving company, all of which made the entire process run much more smoothly.
Phill was professional, approachable, and genuinely invested in getting the best outcome for us. We’re very grateful for all his help and wouldn’t hesitate to work with him again and recommend him to others.
Ele · 14 April 2026
Agent replied · 16 April 2026
Hi Ele,
Thank you so much for such a detailed and thoughtful review, it really does mean a lot! I’m delighted to hear that you felt supported throughout the process and that the personalised approach made a difference during what can often be a stressful time.
I’m especially pleased that the marketing, particularly the photography, helped showcase your home and contribute to a successful sale. It’s also great to know that the additional support with your onward purchase and recommendations helped make things run more smoothly, that’s always something I’m keen to assist with wherever possible.
It was an absolute pleasure working with you, and I’m very grateful for your trust and recommendation. Wishing you all the very best in your new home!
Kind regards, Phil
★★★★★ 5/5
GoogleRecently sold my property through Phil Hall Estate Agents. I have to say the whole process, whilst never without its stresses, was as smooth as it could be. What makes this agent different though is the personal element provided by Phil. You talk to him directly and no one else which makes a huge difference. Question were answered promptly and Phil is a very personable individual which reduces tension. The sales pack has to be one of the best I have seen, in particular the drone footage which really gives a different perspective. All in all i highly recommend Phil Hall Estate Agents and should the opportunity arise, I would certainly use again.
Brad · 11 August 2025
Agent replied · 10 September 2025
Hi Brad,
Thank you so much for taking the time to leave such a thoughtful and detailed review. I'm really pleased to hear that the personal approach and direct communication made a difference for you, it's something I truly value in the way I work. I'm also glad the marketing package, especially the drone footage, stood out and helped present your property in the best light. It was a real pleasure working with you, and I’d be more than happy to help again in the future. Thanks again for the recommendation!
Kind regards,
Phil
★★★★★ 5/5
FacebookPhil, 5 🤩 stars does not even seem enough, we can not thankyou enough for everything you have done for us in the selling of our property, you have been amazing from start to completion.You kept us positive throughout and worked so hard for us . We would 100 percent recommend you to anybody looking to sell .You started off as our estate agent and finished as a friend, many thanks again 🤩x
Sue · 1 October 2025
Agent replied · 23 October 2025
Thank you so much, Sue! 🤩 Your kind words really mean the world to me. It was such a pleasure working with you and I’m so glad I could help make the process as smooth as possible. I’m delighted we not only got the sale completed but also gained a friendship along the way. Wishing you all the very best for the future, and thank you again for your amazing recommendation! 🙏✨
★★★★★ 5/5
FacebookIf you have a property to sell or buy then absolutely contact Phil Hall. He is professional, yet friendly and puts you at ease. He is very experienced, but not stuffy with a load of jargon. We were completely new to this and he explained everything and kept us in the loop at every stage. Phil is not your usual estate agent, it’s refreshing to see someone doing things differently. I can honestly say that he cared for us from beginning to end and made us laugh along the way. Phil has been a pleasure to work with over the last few months and I would recommend him to anyone who’s looking for an estate agent.
Kate · 3 May 2026
Agent replied · 23 June 2026
Hi Kate,
Thank you so much for such a wonderful review! 😊 Your kind words genuinely mean a lot to me.
I'm especially pleased to hear that you felt supported and informed throughout the process, particularly as it was all new to you. 🏡 Buying or selling a home can feel overwhelming at times, so I always aim to keep things straightforward, jargon-free, and as stress-free as possible.
I'm also delighted that we managed to share a few laughs along the way! 😄 Building strong relationships with my clients and providing a personal service from start to finish is what Phil Hall Estate Agents is all about.
Thank you again for your trust, recommendation, and support. 🙏 It was an absolute pleasure helping you, and I wish you all the very best in your new home and for the future. 🍾🏡
Kind regards, Phil
★★★★★ 5/5
GoogleThere is no one and I mean no one I'd rather go through the hell of buying and selling with than Phil Hall. He puts his clients at the centre of everything and bends over backwards to ensure he gets your sale through to competition. You will always feel like you're the only person he is working with. We were both selling our property and buying another with Phil which turned out to be instrumental in making it all happen. We unfortunately lost our first buyers and Phil worked extremely hard to make sure we had a new buyer 3 weeks later. We then went on to have a very complicated purchase and again Phil worked so hard to keep everything together and juggling the people in the chain. Even post completion there was some bits that needed to be sorted and he kept in fantastic communication, there was certainly no feeling that he'd walked away once this was done from an agents POV. We knew Phil had a ton of experience at high street estate agents and he's really shining as an independent agent. Thank you, Phil.
Nicola · 10 December 2024
Agent replied · 24 December 2024
Hi Nicola,
WOW, what an amazing 5-star review and amazing comment. Thank you so much for taking the time to leave this, it really means a lot that you were so impressed with our service and it was a pleasure helping you sell and buy through me.
Let me take this opportunity to wish you all the best in your new home and if you ever need anything, please get in contact.
Kind regards,
Phil
★★★★★ 5/5
GoogleIf you’re looking to sell your property in Eastbourne then Phil is your man. We instructed Phil to sell our property at a time the market wasn’t great, we were told by other agents it wasn’t a good time to sell and we certainly wouldn’t achieve what we wanted. But in came Phil a breath of fresh air, with an amazing amount of local knowledge and a database of actual serious buyers!
We managed to get our property under offer at the asking price just before Christmas and Phil was on hand to assist through the whole process. I cannot recommend him enough!!
Hayley · 15 April 2026
Agent replied · 16 April 2026
Hi Hayley,
Thank you so much for such a fantastic review! I’m really pleased we were able to achieve a great result for you, especially in a challenging market. It just goes to show that with the right approach, local knowledge, and motivated buyers, strong outcomes are still possible.
I’m glad you felt supported throughout the process, that’s always my aim from start to finish. It was an absolute pleasure working with you, and I really appreciate the recommendation. Wishing you all the very best for the future!
Kind regards, Phil
★★★★★ 5/5
FacebookWe had an exceptional experience with Phil Hall estate agents. From the very first meeting, he was professional, friendly, and incredibly knowledgeable- he knows what he’s talking about!
Communication was always clear and timely, and he kept us updated at every stage of the process. He went above and beyond to ensure everything ran smoothly, making what could have been a stressful experience feel effortless.
His attention to detail, honest advice, and genuine commitment to helping us achieve the best outcome truly set him apart, as well as his sense of humour! We couldn’t be happier with the service we received and wouldn’t hesitate to recommend Phil to anyone looking to buy or sell a property.
Thank you for making the whole journey such a positive one!
Aimee · 25 November 2025
Agent replied · 23 December 2025
Hi Aimee, Thank you so much for this incredible review! 😊
It means the world to me that you took the time to share your experience.
I’m really pleased to hear the process felt smooth and stress-free, that’s always the goal, and it was an absolute pleasure working with you from start to finish. Clear communication, honest advice (and maybe the odd joke!) go a long way, and I’m glad it made a difference.
Thank you again for choosing me and for recommending my services. Wishing you all the very best in your new chapter! 🏡✨
Kind regards, Phil
★★★★★ 5/5
GoogleIf you want an estate agent who will handle everything for you. Keep you informed of the progress right up to completion then I cannot recommend Phil Hall Estate Agents high enough. Phil took all of the worries and the handling, kept us up to date throughout, best thing we did after having our property on the market for months with another agent.
Peter · 14 April 2026
Agent replied · 16 April 2026
Hi Peter,
Thank you so much for your kind words and recommendation!
I’m really pleased I could take the pressure off and keep everything moving smoothly for you, especially after your previous experience.
Keeping clients fully informed and handling the details is exactly what I aim to do, so it’s great to hear that made a difference. It was a pleasure working with you, wishing you all the very best for the future!
Kind regards, Phil
★★★★★ 5/5
FacebookFrom the very beginning Phil gave an impression of being passionate about his job, he clearly loved what he did and was very good at it. I consulted 2 estate agents to value our flat, of the 2 Phil won hands down. He had come prepared and had obviously put the time in to find out all there was to know about our block of flats. The photos were outstanding and Phil gave us some tips on what jobs were worth getting done before we went ahead. Communication was clear through a whats App group that worked very well. I had a problem with my key not working after returning home after a viewing and Phil drove straight over to help. I would recommend Phil, and have already done so, to anybody looking to move. Outstanding service.
Ruth · 9 October 2025
Agent replied · 23 October 2025
Hi Ruth,
Thank you so much for your fantastic review! 😊 I really appreciate your kind words and it was a pleasure helping you with the sale of your flat. I’m glad the photos, advice, and communication made the process easier for you, and happy I could help with the key issue too! Your recommendation means a lot, and I’m delighted you felt supported every step of the way.
Kind regards, Phil
★★★★★ 5/5
GoogleI had been saving for over six years to purchase my first property. I was all ready to buy a flat when I got a work promotion last summer. I started looking at houses instead, but was anxious about being beaten to the punch by multiple occupants and/or families. In comes Phil! He assured me that he would do everything he could to secure my offer, and a few days later I had a phone call to say it had been accepted! Now after a long and ongoing rennovation of the place, I shall soon be able to live in it. Thanks for everything you did Phil, and I'll certainly be recommending your talents when required 😁
Jamie · 3 September 2025
Agent replied · 10 September 2025
Hi Jamie,
Thank you so much for sharing your experience! Buying your first home is such an exciting milestone, and I’m really glad I could help secure the right property for you. It’s fantastic to hear your renovation journey is coming together, I’m sure it will be a wonderful home once finished. Wishing you many happy years there, and I truly appreciate your recommendation!
Kind regards,
Phil
★★★★★ 5/5
GoogleFrom the moment Phil came over for the valuation of our property I felt such hope that he would sell my property.
Phil is exceptional at what he does and after using a high street agent which I had no luck with Phil came and guided and advised us to gain our sale!
I couldn't recommend Phil enough he is there for you through every step of the sale and not only an amazing estate agent but also a friend.
If we ever move again we will 100% be using Phil Hall estates, cannot recommend enough!!!!! Thank you for helping our dreams come true and secure a sale and moving on to our next adventure.
Camilla · 27 August 2025
Agent replied · 10 September 2025
Hi Camilla,
Thank you so much for such a wonderful review! I’m truly grateful for your kind words and delighted that I could help you achieve your sale after a difficult start elsewhere. It means a lot to know you felt supported every step of the way, and I’m so pleased to have played a part in helping you move on to your next adventure. Wishing you all the very best in your new chapter, and I’ll always be here if you need me again in the future!
Kind regards,
Phil
★★★★★ 5/5
GoogleI have known Phil personally since late 2008 when he initially hired me to work with him in the field of Estate Agency, when he hired me I had zero experience and he was not phased, and shaped me to be the professional person that I wanted to be. Phil has a vast wealth of knowledge built up over many years and he has always been available to me and happy to give me help and advice whenever I have needed it. He also knows everyone there is to know in the industry and can (and has) given guidance of people to work with and people to avoid at all costs. Phil has been able to list, sell and show properties, but also to recommend Solicitors, Mortgage Advisors, Removals and anything else you could imagine in relation to property. Phil is incredibly personable and friendly and has a contagious laugh. More important to me than anything, Phil is honest and trustworthy. I wouldn't hesitate to recommend him in the field of Estate Agency, it is a pleasure to know him, in good times and bad.
Richard · 10 June 2023
Agent replied · 9 June 2024
Hi Richard,
Thank you so much for this amazing review and its a real pleasure knowing you and helping you.
As you know, starting up a new company is always hard so your review goes a long way if people are looking for a trustworthy estate agent.
Thanks again and have a great day.
Phil Hall
★★★★★ 5/5
GooglePhil is truly a gem of an estate agent. He kept us informed at every stage of the process, especially as the chain progressed and was very proactive in his approach to communicating with everyone involved. His knowledge of the local market was invaluable, and his passion for selling houses is clear to see from the very beginning. We highly recommend Phil to anyone looking to sell!
Josh · 15 December 2025
Agent replied · 14 January 2026
Hi Josh,
Thank you so much for your fantastic 5-star review! ⭐
It was an absolute pleasure working with you, and I’m so glad that staying informed and keeping the chain moving made the process easier. Your kind words about my local knowledge and passion really mean a lot.
Thank you again for trusting me with your sale and for recommending my services, I truly appreciate it! 🏡💛
Kind regards, Phil
★★★★★ 5/5
GooglePhil is without doubt the best Estate Agent I’ve ever worked with. Helpful, knowledgeable, reassuring at every step. He demonstrated time after time that he is prepared to go well above and beyond typical service levels to achieve our sale. Exceeded expectations on pace and value. Finally, the guy is hilarious and a real pleasure to chat to.
Legend.
Andrew · 16 February 2026
Agent replied · 16 April 2026
Hi Andrew,
Thank you so much for such an amazing review! I really appreciate the kind words and I’m delighted to hear you felt supported and reassured throughout the process. Achieving a great result on both pace and value is always the goal, so it’s fantastic to know we exceeded expectations. I’m glad the journey had a few laughs along the way too! Thanks again for the trust, it was a real pleasure working with you.
Kind regards, Phil
★★★★★ 5/5
GooglePhil Hall is a true professional with an appetite for success. Helpful is an understatement. He works tirelessly to ensure a successful outcome whether you are buying or selling a property. I would strongly recommend Phil as your representative in this marketplace.
Nigel · 7 April 2025
Agent replied · 27 April 2025
Hey Nigel,
Amazing review, thank you so much for the 5-stars and lovely comment. It has been a real pleasure working with you. It was certainly more complicated, but we finally got there for you. I am sure you will be very happy in your new home. I have not forgotten about that beer you promised me..
If you need anything else, please feel free to get in contact,
Kind regards,
Phil
★★★★★ 5/5
GoogleMy husband & I recently moved into a property shown to us by Phil. The viewing in the first instance was relaxing with no pressure. Phil was very knowledgeable of the property and any questions we put to him. All thru the point of viewing to our moving in date and even beyond, Phil was extremely helpful.
I would highly recommend Phil @ Phil Hall Estates.
Julie · 15 December 2025
Agent replied · 14 January 2026
Hi Julie,
Thank you so much for your wonderful 5-star review! ⭐
I’m thrilled to hear that your viewing experience felt relaxed and stress-free, and I’m glad I could help every step of the way, from the initial viewing right through to moving in (and beyond!).
It was a pleasure working with you both, and I really appreciate your recommendation. Wishing you many happy years in your new home! 🏡💛
Kind regards, Phil
★★★★★ 5/5
FacebookPhil is truly a gem of an estate agent. He kept us informed at every stage of the process, especially as the chain progressed and was very proactive in his approach to communicating with everyone involved. His knowledge of the local market was invaluable, and his passion for selling houses is clear to see from the very beginning. We highly recommend Phil to anyone looking to sell!
Josh · 25 November 2025
Agent replied · 23 December 2025
Hi Josh, Thank you so much for this amazing review! ⭐
It was an absolute pleasure working with you, and I’m so pleased we were able to keep everything moving smoothly through the chain. Clear communication is something I take great pride in, so I’m delighted to hear it made the process easier for you.
Your kind words about my local knowledge and passion truly mean a lot, thank you for putting your trust in me and for recommending my services.
Wishing you all the very best in your new chapter! 🏡💙
Kind regards, Phil
★★★★★ 5/5
YellThank you Phil!
Phil was incredibly helpful and knowledgeable from our very first meeting. Phil had an excellent understanding of the market and the photos of the house were done exactly as we would have hoped for. We sold our house quickly with Phil in what was quite a slow market. Thank you so much Phil, we would absolutely recommend him!
JessicaV-44 · 26 January 2026
Agent replied · 10 October 2026
Hi Jessica,
Thank you so much for your kind words! I’m thrilled to hear you felt well supported from start to finish and that the sale went smoothly, even in a slower market. It was a pleasure working with you, and I really appreciate your recommendation. Wishing you all the very best in your next chapter!
Kind regards, Phil
★★★★★ 5/5
FacebookAbsolutely fantastic service from Phil Hall. For anyone wanting to buy or sell Phil truly is the best agent in the Eastbourne and surrounding areas. From the offset Phil put us at ease and explained everything professionally. I would also recommend the marketing package he offered which was fantastic. I really believe this helped us to get an offer in just four weeks.
Unlike most high street agents Phil is on hand 24/7 to answer any queries and goes that extra mile. I wish Phil all the success for the future. He deserves it.
Simon · 7 June 2025
Agent replied · 26 July 2025
Hi Simon, WOW, this is such a lovely review, and thank you so much for taking the time to do this. It was a complete pleasure working with you both, and I wish you all the best for the future. The homemade bread you gave me was also amazing. Thank you so much for working with me, and please keep in contact.
★★★★★ 5/5
GoogleI am so pleased Phil was recommended to me from start to finish of the sale of my property 1st class service was provided from the photography to viewings through to completion Phil kept in contact and remained positive and calm when i was not. If i could 10 stars then i would. Forget the high street agents use Phil Hall.
Paula · 15 December 2025
Agent replied · 14 January 2026
Hi Paula,
Thank you so much for this absolutely wonderful review! I’m genuinely grateful you were recommended to me, and I’m delighted to hear you felt supported from … More
★★★★★ 5/5
GoogleI highly recommend Phil and his business. I bought a house from him last year, he made the process easy. You can contact Phil any time of the day into the evening even at weekends. He most certainly is not a 9 to 5 Monday to Friday kind of business.
Clare · 16 March 2026
Agent replied · 16 April 2026
Hi Clare,
Thank you so much for your fantastic review and recommendation! I’m really pleased to hear you found the buying process straightforward and well supported. Being available when my clients need me, evenings and weekends included, is all part of the service, so it’s great to know that made a difference. Wishing you all the very best in your home, and thank you again for your kind words!
Kind regards, Phil
★★★★★ 5/5
GooglePhil offered a personal professional service that met all our needs as sellers and made the whole process very easy - he kept us updated of every viewing with feedback and advice on marketing our home - I couldn’t recommend him enough and will definitely be using his services again in the future.
Michelle · 16 February 2026
Agent replied · 16 April 2026
Hi Michelle,
Thank you so much for your wonderful review! I’m delighted to hear the service met your expectations and that you felt fully supported throughout the sale. Keeping you updated and making the process as smooth as possible is always my priority. I truly appreciate your recommendation and look forward to working with you again in the future!
Kind regards, Phil
★★★★★ 5/5
GoogleFrom the moment we started looking to buy a property, Phil knew exactly what would suit us and we had a personal viewing and fell in love with the property he suggested. He was so personal, professional and friendly and the sale went through very smoothly. He was always on hand to help if we needed him. We would 100 percent recommendation Phil to family and friends.
Zoe · 3 September 2025
Agent replied · 10 September 2025
Hi Zoe,
Thank you so much for your kind words! I’m really pleased to hear you’re happy with your new home and that the process went smoothly for you. It was a real pleasure helping you find the right property, and I’m grateful for your trust and recommendation. Wishing you many happy years ahead in your new place!
Kind regards,
Phil
★★★★★ 5/5
GoogleWe had a long drawn out sale, due to slow solicitors and even slower buyers down the chain. Uncommunicative agents keeping us in the dark. Phil navigated all of that. Kept us as updated as he could, and didn't stop pushing things along until we finally Exchanged. Would definitely recommend Phil, it can be a difficult, stressful time, so it pays to have someone like Phil on your side.
G · 11 August 2025
Agent replied · 10 September 2025
Hi Graeme,
Thank you so much for your kind words and for sharing your experience. I know how frustrating and stressful a drawn-out sale can be, especially when communication is lacking elsewhere in the chain. I'm really glad I could help keep things moving and keep you as informed as possible throughout. It was a pleasure working with you, and I truly appreciate the recommendation. Wishing you all the best moving forward!
Kind regards,
Phil
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