Trusted Agent profile · East Hertfordshire
★★★★★
1,747 reviews across 1 platform
19 North Street, Bishop's Stortford, CM23 2LD, East Hertfordshire, CM23 2LD
Savills's office in East Hertfordshire, at 19 North Street, is rated 4.1 out of 5 across 1,747 reviews on 1 platform.
Every review we hold for the East Hertfordshire office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a great experience with Savills…
I had a great experience with Savills in Loughton. In particular, Natalie Mills, who was my main contact. They regularly kept me up to date on progress and chased queries in good time. I felt they responded in a prompt and professional manner.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance.
5/5
TrustpilotSavills were very helpful
Savills were very helpful. They immediately suggested suitable properties for me and then all correspondence was very clearly and quick from then on. They made every step very easy.
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations. Regards,Savills
5/5
TrustpilotExcellent Estate Agents
The entire Savills team I had the pleasure to deal with during my tenancy were excellent - very professional, responsive and helpful.
Thank you, Louise, we really appreciate your review.
5/5
TrustpilotSavills have been a tower of strength…
Savills have been a tower of strength; they not only succeeded in the sale of my old property but have found the perfect new home for me. I would recommend them any day.
Thank you for taking the time to leave a review. We appreciate your kind words and are so glad we were able to help! Enjoy your new home and feel free to reach out with any further questions.Regards,The Savills Team
5/5
TrustpilotBuying Property
Chris Ashman-Adams from Savills has helped us a lot when we were buying a property. So, I would highly recommend him and the agency to those who are thinking of moving home or buying a new one.
Thank you for your lovely review, Yana. It was a real pleasure being able to help you and hope you enjoy the new home. Regards,Chris
5/5
TrustpilotReassuringly professional
We have just exchanged contracts on our farm sale and we have to say that the help and advice we have received from Savills was excellent. Our point of contact, James Abbott, was the consumate professional. Highly recommended.
Thank you for your review, Malcolm, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,James
5/5
TrustpilotExcellent communication throughout the…
Excellent communication throughout the buying process. I was particularly impressed by Tessa Cobb, the agent who dealt with our purchase who was very professional and incredibly keen to help us along the way.
Thank you for taking the time to leave a review. I am glad I was able to help you buy your property! Regards,Tessa
5/5
TrustpilotRepair
The contractor came this morning and sorted out my problem of the lights in bathroom quickly. He did a great job, many thanks to Savills team.
That's great news, please do not hesitate to contact if we can help in the future.Regards,Savills
1/5
TrustpilotAbout as dreadful an experience as one…
About as dreadful an experience as one could wish to have. Very disingenuous, very self serving and most of all dishonest. Better companies with better values exist and savills should be avoided at all costs. Awful.
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
1/5
TrustpilotUnwanted junk mail
How dare you send junk mail to my personal home address, I never asked for this nor have I ever used your company. Is this not in breach of GDPR?Respect peoples privacy please!
We are sorry to hear that you had this experience. Can you send more information about this to socialmedia@savills.com so that we can ensure it is resolved?
5/5
TrustpilotWonderful Team!
Tiffany from Savills was absolutely wonderful! She was personal, attentive, and accommodating from scheduling the first meeting to handing over the keys. I'd be very happy to work with Savills again. I'm looking forward to settling into my new space.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotI have been extremely satisfied with…
I have been extremely satisfied with the help and professionalism of Savills Mayfair office in particular Kitty O'Sullivan and Claire Reynolds.
5/5
TrustpilotReally positive
Really positive experience selling my flat with Savills. Thoroughly professional and friendly throughout and stayed with both me and the buyer beyond sale agreement right up to completion date. My first time selling a property and was put at ease throughout.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
1/5
TrustpilotVery surprised and disappointed to…
Very surprised and disappointed to receive an extremely patronising email in response to declining to proceed and offer on a property.
We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.
5/5
TrustpilotFiona's amazing understanding of this…
Fiona's amazing understanding of this complicated property sale with outstanding results went above and beyond my expectations. Her personal skills and communications were clear and comprehensive.We couldn't be happier or more impressed with all matters regarding the sale.
5/5
TrustpilotChris Clifford dealt with our property…
Chris Clifford dealt with our property enquiry from day 1 with total professionalism.He was not only prompt but attentive and we found the whole experience extremely slick and customer facing.I would thoroughly recommend and use Savills office again.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotLooking for a property in SW
Looking for a property in SW. I have been supported by Nicholas Whitaker. Very friendly, always in time and very patient.
It was our pleasure, thank you for leaving a review, we really appreciate it.Regards,Nicholas
5/5
TrustpilotProperty Management
Exceptional service from Sam Ing on the residential property management side. This is a very challenging role, but he is always composed, helpful and very efficient.
Thank you for your review, Tom. I really appreciate, it's a pleasure being able to help you.RegardsSam
1/5
TrustpilotUntrustworthy
I agreed to rent an apartment, paid deposit and supplied references. had already booked moving company - everything took a long time and already had a sense they were trying to let the same apartment to someone else (probably willing to pay a bit more) - they did not have the decency to give me a call but instead send an email saying the apartment had been rented to someone else. Thanks Savills for wasting my time
5/5
TrustpilotAlderbury purchase
Savills acted for the vendor of the property that I have just exchanged contracts for. They have been attentive and helpful throughout the sale/purchase process and acted very professionally. I would recommend them to any seller/buyer.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotWe used Paige Ford to rent out our…
We used Paige Ford to rent out our property and she has been excellent, always available and prompt. Always provides timely updates and great advice whenever we need it.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Paige
1/5
TrustpilotUnfortunately Savills
Unfortunately. The phrase most often used by the "negotiator" who was nothing like a negotiator. Every email began with the word and every phone conversation ended with it. So unfortunately for Savills we decided on another property. A fitting end to a dismal relationship.
We are sorry to hear this and would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to SDewey@savills.com so that we can address your concerns.
5/5
TrustpilotWe found Savills to be professional
We found Savills to be professional, helpful and friendly.They were very efficient and willing to undertake tasks on our behalf.We have nothing but praise for their work.Krysia
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotWe found team in Truro extremely…
We found team in Truro extremely helpful and approachable whilst selling our cottage. They made it a fun and fairly stress free operation. I would not hesitate to use them again or to recommend them to friends
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
