Trusted Agent profile · East Boldon and West Boldon
★★★★★
208 reviews across 2 platforms
2A Station Terrace, East Boldon, East Boldon and West Boldon, NE36 0LJ
Part of Andrew Craig, see every office.
Andrew Craig's office in East Boldon and West Boldon, at 2A Station Terrace, is rated 4.5 out of 5 across 208 reviews on two platforms, including 75 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrew Craig hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near East Boldon and West Boldon.
Every review we hold for the East Boldon and West Boldon office, from every platform, shown as written. First names only.
5/5
TrustpilotLove this estate agent
Love this estate agent. Andrew Craig deal with both the letting and sale of my property with admirable efficiency and dedication throughout. They are a great friendly and highly professional team. I am very grateful to them for their service and support
5/5
TrustpilotTruly Exceptional
Assistance and support provided from the staff at the Low Fell office was exceptional and constant throughout the sale of our property. In particular Jack whose support, advice and continued communication throughout the process was outstanding. He went above and beyond to get answers and help keep us updated when our solicitor failed to do so. I therefore have no hesitation, in awarding 5 Stars.
5/5
GoogleI am a returning customer to Andrew Craig East Boldon branch, and would HIGHLY recommend!! Julie and Alex are both the perfect balance of friendly and professional, and provide such valuable support and balanced advice throughout the home …
Thank you so much for your continued trust and support! We're thrilled to hear that Julie and Alex were able to provide the friendly, professional service you’ve come to expect. It means so much to have you return to us, and your recommendation is truly appreciated. Wishing you all the best until next time!
5/5
TrustpilotExcellent
Excellent. Professional and friendly staff at the Gosforth office. Sold the property very quickly and kept me informed of progress as best they could. Highly recommended.
5/5
TrustpilotJarrow branch
A lovely group of people always keen to help.
Thank you for your kind feedback! We’re so pleased to hear such lovely comments about our Jarrow branch - the team will really appreciate it.
5/5
GoogleAndrew Craig have been brilliant from start to finish. The service was both professional and friendly. Julie was a pleasure to deal with and was always very responsive, and dealt with any queries quickly and efficiently. If Julie was not available Alex was also equally as helpful. I would not hesitate use their services in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotNatalie Meldrum…
I dealt with Natalie Meldrum for many years whilst we were landlords for a flat in Gosforth. She was always professional, timely and extremely helpful. Nothing was too much trouble and as I live in London great communication between us was essential.
1/5
TrustpilotPretty disappointed in any service I’ve…
Pretty disappointed in any service I’ve had with problems in my rented flat a blocked toilet so I rang them on the Thursday as I am now away at work they said they would get someone straight onto it Friday evening the plumber sent me a msg after 5:30 saying they had been in touch now the office is closed and the plumber does not have a key to get in when I told the office they would have to let him in because I’m away at work Saturday tomorrow so that will be 3 days still not fixed and no further forward I’m not back from work until late Monday night so all in all the toilet will have been blocked for 5 days if there’s no one there tomorrow the flat will probably be stinking what a joke they are really
5/5
TrustpilotAlison and the team at Andrew Craig…
Alison and the team at Andrew Craig have been great in the selling of my property, it’s been a long process but they got me through it, thank you very much
5/5
TrustpilotI am 100% satisfied
I am 100% satisfied, very helpful throughout the journey and responses very quickly when ever I email them.Thank you Andrew Craig team
5/5
TrustpilotSelling houses they say is a stressful…
Selling houses they say is a stressful experience. The team at Andrew Craig Gosforth helped me and my wife every step of the way. Sarah the valuer did an excellent job of describing our lovely home with great photographs and floor plan. The sales team arranged viewings and advised us on offers and Alison dealt with our sales progression in a way that allowed us to sit back and let the professionals be professional. Would highly recommend. Thanks everyone.
5/5
TrustpilotGeorgia at Andrew Craig Low Fell was a…
Georgia at Andrew Craig Low Fell was a real star always professional and kept me informed made sure that the chain kept going until the sale got over the line. Thank you Georgia
5/5
GoogleAlex and Julie in the Andrew Craig Office in East Boldon have been truly amazing. We were placed in a difficult situation and they went over and beyond to help us. They were professional and attentive throughout! As a family we would totally recommend this branch.
Thank you so much for your lovely review! We're so glad Alex and Julie were able to support you through a difficult time with care and professionalism. It means a great deal to the whole team to know we made a positive difference. Your recommendation is truly appreciated!
5/5
GoogleJulie and the staff at Boldon branch were fantastic. The sale of my mother’s house went smoothly and swiftly from viewings to completion. I was kept informed of the progress of the sale at all times. I cannot recommend them highly enough
Thank you so much for your kind words! We're so pleased to hear the sale of your mother’s house went smoothly and that Julie and the Boldon team kept you well-informed throughout. Your recommendation means a lot to us, wishing you all the best!
5/5
TrustpilotExcellent Staff
On number of occasions, I had opportunities to deal with Andrew Craig Estate Agents. In my opinion they are one of the best real estate agents so far I have interacted with (which combines both Newcastle and London!). They know how to create a balance between interests of both sellers and buyers. I am a buyer and being a buyer you can imagine how stressful property purchase can be. But at Andrew Craig, they have wonderful staff who keeps you at ease. I would especially like to compliment Eliza. I observed, she goes extra miles for both seller and buyers to bring the right information and keeps everyone at comfort. She has very good professional skills. So far I have not been able to find the right property for me, but I would be glad if I can get through Andrew Craig! I would recommend them for both sellers and buyers for their property needs.
1/5
TrustpilotDisappointed
Had to actually chase them to get feedback when people had viewed my property. Poor service. Had a couple turn up for a viewing i had no idea about and had to turn them away. Told them i wished to remove my property from sale and took months to remove. Got paperwork claiming people had rang to get viewings after i asked for removal and they then claimed i was aware of this when in fact i had no idea. Raised my concerns but got absolutely nothing back but an invoice as if my complaint didnt matter! Will never use again. Its a shame as the gentleman who comes round to value the property is lovely and is very knowledgeable about the area.
4/5
GoogleUsed Andrew Craig to sell our property. Georgia was great and handled our sale all the way to the end. She probably had to do more work than necessary, but went above and beyond. Only reason it isn't five stars is due to our sale taking five months! Thankfully it all went through in the end.PositiveProfessionalism
5/5
GoogleJulie at East Boldon was professional, informative and a huge help in the selling our property. This is the 3rd time we have used Andrew Craig’s at East Boldon and would highly recommend Julie and her colleagues.
1/5
GoogleEncouraging gazumping and group viewings only. No wonder estate agents are viewed with such contempt.
We strongly reject the suggestion that we encourage gazumping or conduct group viewings - neither occurred. This property was marketed on behalf of a corporate client, and we are legally required to follow their instructions throughout the process. At all times, we acted professionally, transparently, and within the rules that govern property sales. It’s unfortunate that your experience led to this misunderstanding, but we will not accept unfounded accusations against the integrity of our team. If you would like to discuss the matter constructively, we are more than willing to do so.
5/5
GoogleAndrew Craig Eastate Agent Julie was very helpful she even made me a cup of tea while waiting for the funds to clear and was chasing all parties for information I would definitely use them if I ever moved again great job !!!!
5/5
GoogleBought through Andrew Craig recently and primarily dealt with Georgia who was diligent and professional throughout. There were some issues along the way through no fault of Georgia or the Andrew Craig team but I was always kept up to date and I'm grateful for all the extra effort put in to get things over the line.PositiveProfessionalism
5/5
GoogleThe service and support we have received from Julie and Alex at the East Boldon Office has been wonderful. They have been with us every step of the way. A big thank you to both of them.
5/5
TrustpilotVery professional
Very professional , easy to work with, thorough and helpful. I couldn't find any faults , which is unusual for me.
Thank you for the great feedback! We're thrilled to hear you had such a positive experience - especially when that’s not always easy to find. We really appreciate your kind words!
5/5
GoogleA thoroughly professional service from start to finish, prompt communications, and a extensive knowledge of the market.
Thank you for your great review! We're so pleased to hear you found our service professional and that our communication and market knowledge made a positive difference. It was a pleasure working with you!
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Tell us what you need and we'll put you in touch. Andrew Craig hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near East Boldon and West Boldon.
