Hunters Easingwold reviews

★★★★★ 1/5

Trustpilot

They couldn’t care less

Would even put this into minus stars if I could. The most awful company I have ever had the displeasure of dealing with. Very good in getting you in at first however soon as they have their commission from you they don’t care about you. To start we had to push back as we had agreed a move in date paid for moving van. Kye who was our wonderful (not) estate agent thought it was acceptable to give us a call at 16:00 the day before to say we can’t move in this date. Extractor fan was broke in the property was promised this will be fixed at the start of our tenancy. They decided to send someone to fix this in our last 2 weeks of our agreement. The state of the flat when we moved in was beyond a joke grime on the kitchen top bathroom smelt disgusting was dirty. Carpets looked like they hadn’t been cleaned since the flat had been built. Marks all over the walls and blinds. We’re not trying to be overcharged for a cleaning service when the flat was left in 10 times better condition it was left in. Horrible company who don’t care about you after they have their commission. Also abysmal customer service constantly have to chase them for things

Emma · 20 August 2024

★★★★★ 1/5

Trustpilot

Very unprofessional and rude agents

Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time.

GRT · 22 November 2025

★★★★★ 1/5

Trustpilot

Do not use this estate agent

Would not recommend renting through Hunters - no communication, follow up or empathy from anyone here. Day one moved in- Leak all over the living area from a disconnected pipe that hadn’t been checked. Raised floorboards and bloomed worktop- No broadband access- No bins- Vent not fitted correctly in the bathroom(All reported no follow up from Hunters)1 month later - Still no broadband, bins arrive. Had to purchase expensive WiFi dongle in 12 month contract and unable to use electric car charger. - Phone line attachment broken and reported via Opeanreach -Had to chase Hunters for any action to be taken for the wifi for the whole apartment block2 months later- (Some) flats connected to broadband still some flats without wifi - low speed if usable- Our apartment was flooded with sewage water into the bathroom. - £150 to replace damaged bathroom goods - Pipes overflowing and all toilet/shower/sinks/washing machine and dishwasher unusable for 3 days- 3 days OFF work to facilitate fixing issues- Front door lock unstable logged 23rd July no follow up- Vent still hanging down in bathroom3 months in- Storage room ripped up from last month and no follow up from blocked pipes. Waiting to be flooded out- Stinks of sewage- No communication in over 3 weeks Do not care about welfare/lack of customer service. Shocking. I never write negative reviews and genuinely give people a bit of slack but this has been the worst I have experienced.

Abigail · 5 August 2024

★★★★★ 5/5

Google

Very happy with Hunters Easingwold, particularly Alexandra who was extremely friendly and very helpful in resolving issues and was genuinely interested in making our move to Easingwold happen. Many thanks to both Andy and Alexandra.

Sue · 16 June 2021

★★★★★ 5/5

Google

In very difficult times, the Hunters team provided brilliant support and helped make selling our house as smooth as possible. A friendly and professional service. Big thanks to Elizabeth, Alexandra and Andy!PositiveResponsiveness, Quality, Professionalism, Value

Paul · 16 June 2021

★★★★★ 5/5

Google

As always Andy and his team were excellent. Good advice, great local knowledge and great service. We have used the Easingwold office over many years for lettings and sales and they are always first class.

Bill · 16 June 2021

★★★★★ 5/5

Google

Great all round service from start to completion. I was kept up to date on the sale of my property throughout and can totally recommend Hunters at Easingwold. Many thanks to Ben, Andy, Naomi and Ian for getting me through the minefield of Leasehold!

Dave · 18 November 2023

★★★★★ 1/5

Trustpilot

INCOMPETENT

Hunters listed a rental property two days ago and I had contacted them making an enquiry an hour after it was posted. No response. so I went online and found a book a viewing form and completed it. No response. The next day I emailed asking further about the property. No response. Today no call or no email, no response. So I call up and I am informed that they are fully booked for viewings and they probably wont do another one. Absolutely no communication. Zero customer service.An entirely incompetent estate agents. I had to drag the information out of them and at no stage was I contacted. The entirety of their reviews for 2024 details their utter incapability.

Anonymous · 12 July 2024

★★★★★ 1/5

Trustpilot

Not recommend at all

Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid

John · 24 February 2026

★★★★★ 5/5

Trustpilot

Hunters Estate Agent review

Amazing service from start to finish .A special mention to Della who went above and beyond what was expected, Della's communication was fantastic even on her days off she would chase information and update us. Della was instrumental in the completion date and kept the chain together. We'd of been lost without her. Thanks Della. Highly recommend.

Jen · 2 October 2022

★★★★★ 5/5

Google

My sister in law purchased a bungalow through Hunters at Easingwold. They were very attentive and helpful in all aspects of the purchase in particular Andy who went the extera mile to help find the right property. I would recommend in Hunters Easingwold.

Michael · 18 November 2023

★★★★★ 1/5

Trustpilot

Appalling customer service from the…

Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.

Chris · 10 July 2024

★★★★★ 5/5

Trustpilot

The sale of our mum’s house by Hunters estate agents

Hunters have just sold my mum’s house and the whole experience from start to finish went so smoothly. James cane and valued the property and he was very kind and professional. Rebecca who handled the sale was brilliant! She was always in communication with my sister and I and kept us informed at every step of the way. She was always quick to answer any queries we had and was very prompt in resolving them. The other staff were also very kind and professional and really supported us in what has been a very emotional journey. Thank you all so much! 😃❤️

Julie · 18 June 2024

★★★★★ 5/5

Trustpilot

I have dealt with Janet Tretton at the…

I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly

Bronwen · 23 February 2024

★★★★★ 5/5

Google

Andy and the team have helped us with both our house sale and current purchase and we couldn’t be happier with their service. Great communication and a pleasure to deal with.PositiveResponsiveness, Professionalism

Matt · 25 August 2021

★★★★★ 5/5

Trustpilot

Hunters Northenden branch

Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.

Kerry · 29 August 2021

★★★★★ 5/5

Trustpilot

I have been with M&M property since…

I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani

Alessia · 1 February 2024

★★★★★ 5/5

Google

Andy came to value our house to put on the market. We were very happy with the valuation. He appeared very professional and we were confident and reassured by his wealth of experience in the housing market. We hadn’t got a house in mind to buy and asked him to keep us updated on anything coming in which would suit our needs. There and then he advised us of one which was perfect for our needs and without hesitation we bought it. From start to finish things have gone very smoothly and we are looking forward to life in our new house. Without Andy this wouldn’t have happened. We would also like to mention that Alexandra from the Easingwold office was also very professional and nothing was too much trouble for her. Thank you to them both for such a fantastic job. Paul and Elaine NelsonPositiveResponsiveness, Quality, Professionalism, Value

Elaine · 16 June 2021

★★★★★ 5/5

Google

We recently purchased a property through Hunters (Andy Galloway) of Easingwold, and were extremely impressed with the service provided, they were very attentive and kept us informed at every stage of the process. They made sure that all matters proceeded along as quickly as possible to reduce the stress of house moving. We never felt ‘just a number’ as is sometimes the case with transactions such as this as Andy particularly provided a hands on, personal service throughout. Thanks to all at Hunters of EasingwoldPositiveResponsiveness, Quality, Professionalism

Belinda · 16 June 2021

★★★★★ 1/5

Trustpilot

Hunters is a joke

I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.

King · 23 May 2024

★★★★★ 1/5

Trustpilot

Enquired about a property

Enquired about a property. Travelled a round trip of 10 hours to view said property.

Paul · 8 May 2026

★★★★★ 2/5

Trustpilot

An unfortunate attitude from Hunters

My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.

Matthew · 2 April 2024

★★★★★ 1/5

Trustpilot

Dishonest and unprofessional

We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!

PJ · 22 March 2024

★★★★★ 5/5

Google

We would like to send our appreciation to all the team in Easingwold for their patience whilst helping us find a new home. Especial thank you to Naomi for her help and Andy for his negotiations. A great team thank you. The Councells

R · 16 June 2023