Trusted Agent profile · Earlsfield
★★★★★
12 reviews across 1 platform
489 Garratt Lane, Earlsfield, SW18 4SN
Cound & Co's office in Earlsfield, at 489 Garratt Lane, is rated 3.4 out of 5 across 12 reviews on 1 platform, including 12 Google reviews rated 3.4.
Every review we hold for the Earlsfield office, from every platform, shown as written. First names only.
5/5
GoogleNick and his team at Cound are incredibly personable to deal with. Their speedy communication and distinguished knowledge of the local area have helped us to sell our house with no issues. Highly recommend using Cound if you are looking to sell your property.
Thank you Tom. We appreciate you putting your faith in us and are pleased that all went so smoothly. Best wishes for your new adventure.
5/5
GoogleWe had a great experience with Cound and would highly recommend. Thank you to Nick and the team.
5/5
GoogleI’ve used both branches of Cound & Co over the years. Why? The staff are all highly experienced, know the areas intimately, passionate & the team has hardly changed over the years. Valuations are market true & feedback is always excellent.
5/5
GoogleGreat agency - they get maintenance issues fixed very quickly, and the process of letting through them was very smooth. Would definitely recommend!
1/5
GoogleA terrible agents who have acted dishonestly from the beginning of the process..... The flat I was due to move into has cladding work for the next 24 months. During which I will have my windows covered (No natural light) and unable to use my balcony. At no point was I made aware of this and now they have said I can pay them £900 to replace myself on the contract. But they have to find a new tenant first. Until which time I am liable for rent.. I haven't even collected the keys. AVOID AT ALL COSTS!
5/5
GoogleExcellent experience. Deborah and the team were extremely helpful in guiding and completing our process of signing and moving into our first london house. Any questions were quickly resolved and all the information required was provided clearly and in due time. Highly recommend!
1/5
GoogleA terrible agents who have acted dishonestly from the beginning of the process..... The flat I was due to move into has cladding work for the next 24 months. During which I will have my windows covered (No natural light) and unable to use my balcony. At no point was I made aware of this and now they have said I can pay them £900 to replace myself on the contract. But they have to find a new tenant first. Until which time I am liable for rent.. I haven't even collected the keys. AVOID AT ALL COSTS!
2/5
GoogleWhilst nice people, the admin and finance team are very frustrating to deal with. Appreciate this year has not been easy but on numerous occasions emails and queries go un-answered unless chased multiple times. We moved out of our rental property at the end of September and we are still awaiting confirmation as to the status of our deposit. Whilst we appreciate our landlord has taken their time their end, there has been no sense of urgency or empathy for us as tenants that we are still waiting on this confirmation.
1/5
GoogleDeceitful cowboy agents. Avoid at all costs
Zak, this is your third review across our two sites on the same subject. Please see the responses from our Old York Road office.
5/5
GoogleThe service i received as a tenant looking for a property was excellent. The team at Cound really care about all their customers and I would recommend anyone to use their services, for renting in Earlsfield.
1/5
GoogleRating only, no written review.
Luke, you have put a negative review on both our offices, both time without comment. We are sorry something has upset you.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
