7 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantExcellent service provided by the lettings department
I have been renting property for several years and have therefore experienced a variety in the quality of customer service from letting agents. The team at Brian Holt in Earlsdon were excellent and really helpful, the best team I have rented a property through!
Lauren · 14 August 2016
Agent replied · 16 August 2016
Thank you for your feedback, Lauren. We are very pleased that you have been happy with our service!
Kind regards,
Alex Holt
★★★★★ 5/5
View Agents TenantProcess of move
Brian Holt provided me and my family with a very quick and easy moving process. All agents were very helpful especially Aimee Wootton who answered all my quiries helpfully and is continuing to do so through our tenancy with Brian Holt.
Kyrie · 2 March 2017
Agent replied · 8 March 2017
Kyrie, thank you for providing us with feedback on your experience of our service. Your comments are very much appreciated and we hope you enjoy your new home!
★★★★★ 5/5
View Agents TenantFantastic - Would definitely recommend.
We are incredibly happy with the service we receive from Brian Holt, the team in Earlsdon are always friendly and approachable with any concerns we've had in the property we rent. Due to the both of us being graduates we have had experience with five different estate agencies and Brian Holt is hands down the best one. They contact us immediately with any corrospondence and obviously it varies based on your landlord but we were able to find a property that allowed pets so I could take my sixteen year old cat with me to our new home. It took over two years to find a property that would allow pets at all but to the team at Brian Holt and our landlord it was no bother at all. Highly recommended, currently we are saving for a mortgage and couldn't think of any other agency to go with.
Rachael · 31 August 2016
Agent replied · 1 September 2016
Thank you for taking the time to provide your feedback and for those lovely comments Rachael. We are very pleased that you have been happy with our service.
★★★★★ 4/5
View Agents TenantBrian holt Good Agency
Overall good agency to rent with. They have replied to every question I asked them and keep being helpful. The only thing which I would suggest to improve is the response time and advance clarity around what the landlord agrees to do regarding property management. Examples would include decorating, household electronics replacement and etc. It would save time for everyone involved into process and d would set up tenants' expectations in advance of their rent start date. Everything else is great. They always turn up on time for viewing, it is easy to make an appointment, they always pass my questions to the landlord. I would recommend them in future.
Darya · 17 April 2018
★★★★★ 4/5
View Agents TenantRelatively good experience
As a Canadian expat, having rented in the UK for the past year and a half, I found the overall experience difficult, to say the least. I have dealt with two real estate agencies in the past and Brian Holt was definitely the better of the two. A bit more personable, seemed to care at least a little bit more for the tenant, provided more convenient payment methods for the deposit and the first month's rent, etc. The process of renting was quite transparent and they were timely in getting back to me.
Bogdan · 11 December 2015
★★★★★ 5/5
View Agents TenantVery good overall service
Staff are friendly, approachable and professional, efficient service quick to respond to any issues and generally a good all round service and as a tenant that's what you need, would use again
Nikki · 22 December 2015
★★★★★ 5/5
View Agents TenantPrompt and friendly service to rectify leaks and similar
Rating only, no written review.
Chris · 11 February 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.