Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with MFS Estate Agents, and I would especially like to thank Mr Harj for his outstanding support throughout the process. Harj was extremely helpful, professional, and approachable from start to finish. He was always responsive, patient, and willing to go the extra mile to make sure everything was handled smoothly.
His helpful behaviour, clear communication, and genuine willingness to assist made the whole experience stress-free and reassuring. It’s rare to come across someone who is not only knowledgeable but also truly cares about providing excellent service, and Harj certainly does that.
Overall, MFS is a reliable and professional agency, and my experience with them has been very positive. I would highly recommend MFS to anyone looking for trustworthy and supportive estate agents.
Valino · 17 January 2026
Agent replied · 17 April 2026
Thank you very much for your kind five-star review and for taking the time to share your experience with MFS Estate Agents.
We are delighted to hear such positive feedback and especially pleased to know that Harj’s professionalism, responsiveness, and dedication made the process smooth and stress-free for you. Harj consistently goes the extra mile for our clients, and your comments truly reflect the standard of service we strive to provide.
Your recommendation means a great deal to us, and we sincerely appreciate your trust and support. Should you need any assistance in the future, we would be more than happy to help.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleMFS Estate Agents were brilliant. I am thankful to MFS staff for my memorable experience for renting the property. They sorted out the move in and the move out for me for the property I was residing in. MFS were thorough and I am thankful. They are very fair and my deposit was returned in full.
I would recommend other potential tenants to MFS. MFS were fair and considerate. Renting was made smooth and easy for us as a family. If anyone is looking for fair agents go to them. Thank you to MFS.
H · 9 December 2025
Agent replied · 23 December 2025
Dear H. Singh,
Thank you so much for your kind and encouraging review. We’re delighted to hear that your experience with MFS was smooth and memorable from move-in to move-out.
It’s wonderful to know that our team was able to support you throughout your tenancy and that you found us fair, considerate, and thorough. We are especially pleased that your deposit was returned in full and that the process felt easy for you and your family.
Your recommendation means a great deal to us. Thank you once again for taking the time to share your experience, we truly appreciate it.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleMFS has managed my property for over a decade, consistently ensuring suitable tenants and providing expert guidance on evolving regulations. Their team is responsive and proactive, with Harj recently going above and beyond to oversee essential work during a tenant move-in. Davinder and his team deliver exceptional customer service, while the admin staff ensure accurate and timely statements. I highly recommend MFS to anyone seeking reliable property management.
Yogesh · 17 January 2026
Agent replied · 17 April 2026
Thank you, Yogesh, for your fantastic review and for your continued trust in MFS over the years.
We are truly grateful for your long-standing relationship with us and are pleased to hear that our consistent approach to tenant selection, regulatory guidance, and proactive property management has met your expectations. Harj will be especially pleased to know his extra efforts during the recent move-in were appreciated, and your kind words about Davinder and the wider team mean a great deal to us.
We also value your recognition of our admin team’s attention to detail and timely statements, as this is an important part of the service we provide. Thank you for your strong recommendation, we look forward to supporting you for many years to come.
★★★★★ 5/5
GoogleHarj has been excellent throughout our tenancy. He is always approachable, professional, and quick to respond to any questions or concerns. He takes concerns seriously and ensures they are resolved efficiently, which has made the whole experience much smoother. His supportive and reliable approach has been greatly appreciated. Thank you for your continued help!
Nia · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your kind words, Nia. I truly appreciate you taking the time to leave such a positive review.
It’s been a pleasure supporting you during your tenancy, and I’m really glad to hear that you’ve felt comfortable reaching out and that any concerns have been handled efficiently. Providing a responsive and professional service is always my priority.
Thank you again for your trust and cooperation, it’s been a pleasure working with you.
Best wishes,
Harj
★★★★★ 5/5
GoogleMr Harj is a very good person .He is very helpful person and he always understands the people feeling and he always help the people .My family like his good services and people To. Thank to the MFS to keep this person in the office to understand the people solving problem .God bless. always.
Anthony · 23 December 2025
Agent replied · 17 April 2026
Thank you, Anthony, for your kind and heartfelt feedback.
We are truly pleased to hear such sincere comments about Harj. His kindness, understanding, and willingness to help people are qualities we value greatly, and it is wonderful to know that your family has appreciated his support and service.
Thank you for your kind words about MFS as well. We are grateful for your trust and good wishes, and we look forward to continuing to support you whenever needed.
Kind regards,
MFS Estate Agents
★★★★★ 1/5
GoogleWe have been tenants with MFS Estates since 2014, always cooperative, respectful, and maintaining the properties far better than they were handed to us. Despite over a decade of tenancy, our final experience, ending in October 2025, has been the worst we have ever encountered with any agency.
The core issue is Harj and the management justifying his behaviour. He is consistently rude, cunning, and openly threatening. This is not an isolated incident. Years ago, he verbally abused me over the phone (which was reported internally), and in 2025 he repeated the exact same behaviour in writing. His emails included outrageous and baseless accusations, mentioning criminal charges, HMRC issues, benefit fraud, and even deportation, all completely fabricated and clearly intended to intimidate us.
After giving notice, a pre-inspection was already completed by their own staff. Yet suddenly we were sent a new list of exaggerated “issues” and pressured for a second pre-inspection. It was obvious they were manufacturing reasons to hold onto our deposit, something they appear to do routinely.
We also encountered several questionable and illegal practices, including:
• Illegal admin fees
• Pest control report charges
• Forced short-term renewals with rent increases before contracts were signed (Every 6-months)
• Sudden accusations that conveniently appeared near tenancy end
• Harj’s repeated intimidation, assuming compliant tenants would stay silent
Let me be very clear:
Just because tenants are polite and avoid conflict does not mean we are weak or can be taken advantage of.
Advice to future tenants:, Avoid them if you can., If you do sign with them, document absolutely everything., Photograph the property thoroughly at move-in., Keep emails, texts, call logs, and every receipt., Do not agree to any verbal assurances., Expect hostility, especially from Harj.
For anyone tempted to respond that “this happened years ago,” as MFS has done with other reviews, no. We left in October 2025. This review reflects their behaviour right up to the final day.
Our experience has shown that professionalism, integrity, and fairness are not values upheld by this agency. Future tenants should be extremely cautious.
Edit 10/12/25 - It has come to my attention that several responses and “reviews” appearing after mine seem coordinated and do not reflect genuine tenant experiences. I want to gently remind MFS Estates that posting or encouraging fake reviews is against Google’s policies and may result in account penalties or removal of listings.
Instead of attempting to bury genuine feedback under fabricated comments, it would be far more constructive, and professional, to address the concerns raised. Transparency and honesty go much further than creating misleading narratives.
My review reflects a real and recent experience (we left in October 2025), supported by documented evidence and witnessed by multiple people. I stand by every word.
Sara · 16 December 2025
Agent replied · 23 December 2025
We take all tenant feedback seriously, but this review does not reflect the facts. All inspections, renewals, and communications were conducted in line with tenancy agreements and legal requirements. No unlawful fees were charged, and no tenant was threatened.
Any deposit deductions were based solely on clear evidence and remain subject to review by the independent deposit protection scheme (Full deposit was returned). Renewal terms and rent adjustments were discussed and agreed before each tenancy period began.
We regret that this tenant feels dissatisfied, but the claims made are not consistent with our records. MFS Estates remains committed to professionalism, transparency, and fair treatment of all tenants
★★★★★ 5/5
GoogleI have been a long-standing client of MFS Estate Agents and have had nothing but positive experiences with them over the years. Their team has consistently been professional, attentive, and genuinely committed to providing excellent service.
On one occasion, I happened to witness a verbal altercation initiated by a disgruntled customer. From what I observed, the outburst felt completely unwarranted and did not reflect the level of professionalism I have always encountered with MFS. The staff handled the situation calmly and respectfully, which only reinforced my confidence in them.
Overall, I highly recommend MFS Estate Agents. They have always been reliable, courteous, and dedicated to their clients’ needs, and my long relationship with them is a testament to that.
C · 16 December 2025
Agent replied · 23 December 2025
Dear C. Fernandes,
Thank you for your thoughtful and generous review. We truly appreciate your long-standing support and the trust you have placed in MFS over the years.
It means a great deal to hear that our team has consistently provided you with professional, attentive, and reliable service. Your comments about the incident you witnessed are especially appreciated, our staff always aim to remain calm, respectful, and solution-focused, even in challenging situations, and your recognition of this is incredibly valued.
Thank you once again for your continued confidence in us. We remain committed to delivering the high standard of service you have come to expect.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleI’ve had a really positive experience with my managing agents, and I feel their recent negative review isn’t a fair reflection of the service they provide. The tenants who lived at the property for two years left on difficult terms, and unfortunately one of them, Sara, has now posted a review that doesn’t match the reality of the situation.
Throughout the tenancy, the agency handled everything professionally and even returned the full deposit at the end. Despite that, Sara has continued to make accusations that don’t feel justified. When she and her mother visited the office, the interaction came across as quite tense, which the agency handled with patience and professionalism.
It’s disappointing to see the situation misrepresented. I just want to highlight that my own experience with the team has been the complete opposite: they’ve been supportive, responsive, and genuinely helpful throughout.
Mo · 9 December 2025
Agent replied · 23 December 2025
Dear Mo Mah,
Thank you sincerely for your detailed and supportive review. We truly appreciate you taking the time to share your experience, especially given the recent negative comments that have circulated.
Your acknowledgment of the professionalism shown throughout the two-year tenancy, including the full return of the deposit, is incredibly valued. Situations like these can be challenging, and your recognition of how our team handled the tensions and accusations with patience and professionalism means a great deal to us.
It’s encouraging to hear that your own experience has been the complete opposite of the claims made, and that you have consistently found our service to be supportive, responsive, and genuinely helpful. Feedback like yours reinforces our commitment to maintaining high standards for all our clients.
Thank you once again for your trust and for standing by us.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleThe agency has been excellent with the handling of my property. They helped mediate with the tenant Masuma. This tenant and her husband always had lots of different people staying over at the over the studio and were treating the studio like a bed and breakfast. The studio was given to 1 couple and not 4 people. This tenant was disrespectful and dishonest all the time. She left the main door open on a ew occasions which was a security risk.
Issues when the tenant vacated:-
1. Subletting
2. Damaged to the walls
3. Blocked the toilet on several occasions.
4. Damage to the curtains
5. Left the property in a filthy state.
The majority of the deposit was returned to her.
S · 2 December 2025
Agent replied · 23 December 2025
Dear S. Kaur,
Thank you very much for your detailed and supportive review. We truly appreciate your trust in us and your kind words regarding how we managed your property.
We are pleased to hear that our team was able to assist in mediating the challenges you faced with the previous tenant. As you mentioned, there were several issues throughout the tenancy, including unauthorised occupants, repeated damage, misuse of the facilities, and the poor condition in which the property was left. These situations can be stressful for any landlord, and we’re glad we could guide you through the process and ensure matters were handled correctly and professionally.
We also appreciate you highlighting the security concerns and the condition of the property upon vacating. Despite the issues, the majority of the deposit was returned fairly and in accordance with regulations, and we are glad that you were satisfied with the outcome.
Thank you once again for your feedback and for recognising the efforts of our team. We remain committed to providing you with a reliable and supportive service.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleMFS estate agents have been professional, courteous and polite especially Harj. His conduct has always been outstanding. Always helpful and goes that extra mile.
Ritz · 16 December 2025
Agent replied · 23 December 2025
Thank you, Ritz, for your generous feedback. We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you’ve found our service professional and courteous, and that Harj has consistently gone above and beyond for you.
We’re committed to maintaining this standard of care, and your kind words mean a great deal to our whole team. If there’s ever anything more we can help with, we’re always here for you.
★★★★★ 5/5
GoogleI’ve had a great experience with MFS Estate Agents. The team have been professional, supportive, and easy to work with throughout. Harj especially went above and beyond by helping me understand the process of moving my son to a new school and advising me on who to contact. I’m really grateful for his guidance. Highly recommend MFS for their reliable and friendly service.
C · 9 December 2025
Agent replied · 23 December 2025
Dear C. Dias,
Thank you for your kind and thoughtful review. We’re delighted to hear that you’ve had such a positive experience with MFS.
It’s wonderful to know that our team has been professional, supportive, and easy to work with throughout your time with us. We’re especially pleased that Harj was able to assist you with the process of moving your son to a new school, he always aims to go the extra mile, and your recognition of his guidance means a great deal.
Thank you once again for your recommendation and for taking the time to share your experience. We truly appreciate it.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleI’ve had a great experience with MFS so far. Harj in particular has been amazing - he’s been very helpful, accommodating and incredibly supportive whenever needed. Any issues or maintenance has been handled smoothly with him. Thank you so much!
Johra · 17 March 2026
Agent replied · 17 April 2026
Dear Johra,
Thank you very much for taking the time to leave such a kind review. We are delighted to hear that you have had a great experience with MFS.
Harj will be especially pleased to read your comments. Providing helpful, supportive service and ensuring any maintenance issues are handled smoothly is something we always strive for.
If there is ever anything further we can assist you with, please do not hesitate to contact us.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleI've had an exceptional experience with Mr. Harj Singh he's been incredibly helpful and supportive throughout my rental journey. His prompt responsiveness and dedication to resolving issues have made a huge difference. He's always available, listens attentively, and provides effective solutions.
Thank you, Mr. Singh, for your outstanding service!
Farida · 16 December 2025
Agent replied · 23 December 2025
Dear Farida,
Thank you so much for your wonderful five-star rating. We truly appreciate your kind words.
I’m delighted to hear that Harj has been able to support you throughout your rental journey. He always aims to be responsive, understanding, and solution-focused, and your feedback reflects the dedication he puts into helping our tenants.
Thank you again for taking the time to share your experience, it means a great deal to us.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleThroughout our rental journey, Harj has always been supportive, responsive, and dependable. He consistently addresses any concerns promptly and takes the time to listen and help find effective solutions. His professionalism and willingness to assist have made the entire experience positive and stress-free. Thank you!
Ahlaam · 17 January 2026
Agent replied · 17 April 2026
Thank you, Hlaam, for your kind review and thoughtful feedback.
We are delighted to hear that Harj has been consistently supportive, responsive, and dependable throughout your rental journey. His professionalism and genuine commitment to resolving concerns promptly are qualities we truly value, and it’s wonderful to know this has made your experience positive and stress-free.
Thank you once again for taking the time to share your experience. Please don’t hesitate to reach out if we can assist you in the future.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleExcellent Estate Management Company in Southall. They have been managing all my properties for over 15 years now and i would not go to any other estate agent in Southall. Davinder has been exceptional with his knowledge and Harj brilliant in sorting all the issues with the properties as soon as possible!
Amandip · 24 October 2023
Agent replied · 23 October 2024
Thank you Amandip for your review and 5 Star rating. Your review means a lot to us and shows that MFS are doing the right thing :)
★★★★★ 4/5
GoogleI have been with MFS since 2017 I have had the best experience with Mr Harj singh he’s been very helpful with everything he’s always pick up my calls and he solves any issues or complaints I really appreciate it that thank u
Asadullah · 16 December 2025
Agent replied · 23 December 2025
Dear Asadullah,
Thank you very much for your generous five-star feedback. We truly appreciate your continued trust in MFS since 2017.
It’s wonderful to hear that Harj has consistently supported you over the years. His dedication to resolving issues quickly and being available whenever needed is something we take great pride in, and your comments highlight exactly that.
Thank you again for taking the time to share your experience. We are grateful for your loyalty and look forward to continuing to support you.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleOne thee best estate agents around, simply because of ther knowledge & even after customer care is awesome.
If you need advice on anything with property or mortgages they will look after.
I'd like say Bal thanks for getting the best mortgage offer & Davinder who helped rent my property with out any additional costs.... They have ther own maintenance team if u need an gas/electric certificate.
Thanks Guys.
Indy · 24 October 2021
Agent replied · 23 October 2024
Thanks for the review and very much appreciated. Keep Safe and we’ll 👍🏼 …
★★★★★ 5/5
GoogleWe have been renting a commercial property via MFS for the past 12 years. MFS have provided an exceptionally high standard of service. Davinder and his team have always been very professional and helpful at all times. I would definitely recommend MFS for any sales or letting services.
Kam · 24 October 2023
Agent replied · 23 October 2024
Hi Kam. Great to see that you have taken time out for the review. Hope business is doing good. Thank you for the review and rating 👍🏼 …
★★★★★ 5/5
GoogleVery impressed with the level of service. Davinder and Harj were both outstanding when I rented out my property. They took me through every step and were always availabile when I needed to contact them. Keep it up guys!!!
Jas · 24 October 2023
Agent replied · 23 October 2024
Thank you for your honest review, very much appreciated and will keep it up.
Regards Davinder
★★★★★ 1/5
GoogleI visit the office today just to let know if their is any property for rent .first of all sorry to say but u need to change ua staff they are so unprofessional dont know how to talk with ur clients.she is too rude with me . She is …
Kritika · 17 April 2025
Agent replied · 17 April 2026
Dear Kritika,
Thank you for taking the time to share your experience with us. I am genuinely … More
★★★★★ 1/5
GoogleI would not recommend them based on my experience. The customer service was extremely disappointing, showing clear bias in favor of landlords rather than acting as a neutral or supportive party for all clients. There appears to be a serious lack of accountability and professionalism in handling concerns.
Masuma · 3 May 2025
Agent replied · 9 June 2025
Thank you for sharing your feedback! It's always valuable to hear different perspectives. While your experience with MFS Estate Agents was not ideal, it's important to note that every interaction can vary. Many clients have had positive … More
★★★★★ 5/5
GoogleMFS STATE AGENT .Is very nice agency .when we call in office to fix something .thay fix it as soon as possible .thay taking so much care to their clients.I love to stick with this agency many many more years as much I can . If someone want property for rent please try to MFS STATE AGENT .All employees of MFS is very nice.kind .humble .honest and very very professional to their job .hats off to MFS .I like to appreciate to all staff of MFS .love you all .Thanks
Ismahil · 24 October 2023
Agent replied · 23 October 2024
Thank you Ismahil for your kind words and positive review.
★★★★★ 5/5
GoogleMfs Estates staff: Harj, Davinder, Srijha and Libiya have been helpful, professional and fair. Thanks to especially to
Harj
Sunil · 17 January 2026
Agent replied · 17 April 2026
Thank you, Sunil, for your kind review and for taking the time to share your experience.
We are pleased to hear that Harj, Davinder, Srijha, and Libiya have been helpful, professional, and fair throughout your dealings with MFS Estates. Your special mention of Harj will certainly be appreciated by him and the team.
Thank you once again for your support. Should you need any assistance in the future, we will be happy to help.
Kind regards,
MFS Estate Agents
★★★★★ 5/5
GoogleHarj + libiya are welcome at their job.
Sumitra · 27 March 2026
Agent replied · 17 April 2026
Thank you, Sumitra, for your kind review. We really appreciate your feedback. Harj and Libiya will be delighted to hear your comments, it means a lot to us that you had a positive experience with our team. If there’s ever anything more we can assist you with, please don’t hesitate to get in touch.
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