Helliwell & Co reviews

★★★★★ 5/5

Google

We are truly grateful for all the support we received throughout our rental process! The entire team was professional, responsible, and genuinely friendly. A special thank you to Anna and Daniella, who were incredibly attentive. Anna carefully introduced us to the property and patiently explained everything related to the rental process. Thanks to her help, we found a home we truly love. It was a wonderful experience overall, and we highly recommend them to anyone looking for a new place!

Laetitia · 17 May 2025

★★★★★ 5/5

Google

We have loved partnering with Helliwell to rent our flat. Joaquin listened to our request and was very attentive and proactive in finding us exactly what we were looking for. It was the best renting experience we had so far in London by far! The whole process run smoothly and we were informed about next steps and process from the start. Marianne is also great to work with, super responsive. We highly recommend using their services, they are very professional and most importantly, kind and understanding!

Miriam · 24 March 2023

★★★★★ 5/5

Google

I have been using Helliwell & Co to let my flat for approx 10 years and they have always been incredibly efficient polite and delightful to deal with . I like the fact they are small, located in Ealing, hence giving a more personal service - I have dealt with Anna the super efficient lettings manager for many years who is highly regarded and extremely knowledgeable- but also with new addition to the letting team Jake , I felt I should give him a shout out to thank him for all his help - what a star you have been and so lovely to deal with . I really would recommend Helliwell’s to other owners renting their property or if you are thinking of selling.

Sarah · 24 March 2023

★★★★★ 5/5

Google

We had a great experience securing our flat through Helliwell & Co. We dealt with both Ramona and Jake throughout the process and were very pleased with the service they provided. Both were very professional and communication was so easy and prompt with them, especially in regards to any queries we had. They were very knowledgeable and helpful through the entire process. Would highly recommend this company.

Lindsey · 24 October 2023

★★★★★ 5/5

Google

We have been managing our property with Helliwell's for about 4 years now and during that time they have gone above and beyond to assist us with finding high quality tenants and dealing with any tenancy related issues competently and with little input from us as landlords needed to ensure it is a stress free process. We have other properties not managed by Helliwell's, and Helliwell's sets the bar very high in comparison. Thanks Anna and team.

Carishma · 24 October 2022

★★★★★ 5/5

Google

Having contacted many estate agents looking for a place, Helliwell were head and shoulders above the rest. We dealt with Ramona and Jake, they were the most responsive, caring and helpful agents. Both Ramona and Jake maintained close contact with us throughout the whole process and were incredibly adaptive with our changing schedules. I could not recommend them more.

Emily · 24 October 2023

★★★★★ 5/5

Google

The team at Helliwell is really great. Having to rent in London is always stressful, but the professionalism of the team really helped. Most importantly, they also have a “human touch”, which I really appreciated.

Dana · 23 March 2024

★★★★★ 5/5

Google

Great house search experience with this agency. Joaquin Guevara has been very accurate in his proposition of properties. he has been very flexible reactive and managed to get me the house i needed. and he is very nice and kind.

BEKKAT · 24 October 2023

★★★★★ 5/5

Google

Amazing service from Anna and the team. The Helliwell’s team provide professional service that is great value and consistently high quality. Greatly appreciate their help in securing a tenant.

Duke · 24 October 2023

★★★★★ 5/5

Google

Joaquin was very professional agent, service is very good. Hopefully our further cooperation will go as smoothly as our viewing. Highly recommended!

Leyla · 24 October 2023

★★★★★ 5/5

Google

In the market to rent a two bed property and in the course, contacted several estate agents. I have to say Helliwell & Co is the most professional and efficient agency amongst the agents. Courteous, great communication and punctuality on viewing. Not forgetting the agent, Ms Anna Thirukeswaran, who handled the viewing. Punctual, courteous, calm approach and answered all my questions. Overall, one of the best estate agencies in my search for accommodation in Ealing area. Thank you.

Soong · 26 July 2024

★★★★★ 5/5

Google

Thanks Ramona and team, very helpful and proactive.

Ashwin · 24 October 2023

★★★★★ 5/5

Google

Our estate agent Joaquin was great, extremely responsive and helped us secure our property within a couple of days

Bailey · 24 October 2022

★★★★★ 5/5

Google

Helliwell have been nothing but fantastic to work with. From the beginning (initial call about a property) to the end (securing the property), they've been honest, responsive, helpful, and very easy to speak to. We feel we're in great hands & recommend Helliwell to anyone who is looking to work with an agency that will look after you. Sukh & Rebecca

Sukh · 24 March 2023

★★★★★ 5/5

Google

Ramona and the rest of the team are super amazing, she helped me find a home in a beautiful/Convenient area. From the first enquiry call that I made to the final stage when I moved in she has been informative, helpful and efficient. Highly recommend Helliwell & Co.

Daley · 24 October 2023

★★★★★ 5/5

Google

Excellent service from Ramona and Anna and the property manager. From their experience and kindly help, I have been able to find a wonderful house! It’s not easy but they made it. Thanks for all of the team The Helliwell’s team provide professional service that is great value and consistently high quality. Greatly appreciate their help in securing a tenant.

Wei · 24 September 2024

★★★★★ 5/5

Google

I'm in the process of selling my house and needed to find a suitable flat. Due to the heated market this was no easy feat! The service provided by Joaquin Guevara at Helliwell's was excellent- timely information, quick responses and also a strong personal touch. Highly recommended agency and lettings consultant.

Steven · 24 October 2022

★★★★★ 5/5

Google

Professional, efficient and very attentive with all our our questions & queries when searching with a flat. Would highly recommend to anyone searching for a place in Ealing.

Charles · 23 March 2024

★★★★★ 5/5

Google

Ramona at Helliwell & Co. has been a fantastic agent for renting my first flat in London - she is clear, communicative, helpful and friendly. I'd recommend!

Ben · 23 March 2024

★★★★★ 5/5

Google

I truly recommend this agency . They helped me to find my new home with the assistance of Joaquin. Joaquin stood out for his professionalism and courtesy and he made the all stressful process of finding a new home very easy . Totally recommend

Fabiana · 24 October 2022

★★★★★ 5/5

Google

I have dealt mainly with the lettings deoartment. Each and every person is warm,welcoming and full of good advice. Anna, Joaquin,Marianne and Ramona make a friendly dynamic team

Laurel · 24 October 2023

★★★★★ 2/5

Google

Current Review: My experience as a tenant left much to be desired despite initial good impressions. A seemingly hard-working team but repairs are slow, poorly-communicated and well-below expected standards. A real shame. Original Review: 5* - Professional, friendly, and informed support from Joaquin throughout the viewings and offer process

Kieran · 23 March 2024

★★★★★ 5/5

Google

Great agency to work, professional courteous throughout. WE worked closely with Joaquin who helped us with the viewings and was influential in helping us secure our new home. Thanks to everyone at Helliwell.

Peter · 24 October 2022

★★★★★ 4/5

Google

I HAVE USED HELLIWELLS SINCE THEY STARTED MANY YEARS AGO. I HAVE ALWAYS RECIVED FROM JOSHUA AND HIS TEAM HELPFUL AND EFFICIENT SERVICE, AND THANKFULLY THEY HAVE ALWAYS FOUND ME GOOD TENANTS.

Mathew · 24 October 2022