Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThe most neglectful, disgusting, disrespectful estate agents I've dealt with.
My partner and I were living in one of their properties for 7 months and in that time; we had no proper hot water for 2 months; no access to our post for 3 months and had to live with a rat infestation for the whole tenancy. Through the help of some pest controllers (whom it took Fine Property several weeks to send out), they discovered that under the kitchen had been previous rat traps left by the landlord (unknown to us before moving in). After this, both the Landlord (Mr Gaghan Singh Hakim) and Fine Property refused to pay any pest control to sort the issue; all they cared about was getting their rent. Even to the last day of the tenancy following us out the building to make sure we transferred them the last of the rent.
All in all, never dealt with such rude and disgusting people in my life and preach to everyone to avoid dealing with Fine Property. I have attached some photos to this review but please if anyone wants to contact me about what my partner and I had to deal with, by all means email me and I'll give you a more detailed account of our tenancy.
Cormac · 4 October 2025
Agent replied · 10 November 2025
We are sincerely sorry to hear about your experience and the challenges you faced during your tenancy. Please be assured that Fine Property made repeated efforts to contact and follow up with the landlord to have these issues resolved as quickly as possible. Unfortunately, some matters were beyond our control, as the landlord did not always respond to our requests in a timely manner.
We fully understand the frustration this caused and offer our genuine apologies for the inconvenience you experienced. At Fine Property, we take all feedback seriously and continuously strive to improve our service and communication to ensure a better experience for all our tenants.
★★★★★ 1/5
GoogleMyself Dr. Mohammed N. I stayed at Flat 7 Brampton Court for 6 months. This is how well the flat was maintained by myself and my wife(pictures attached). And still £250 was deducted from my deposited by Fine Property. Apart from that, the flat was given to us without even cleaning properly and there were many paint marks on floor and swith board, which i managed to clean some and still i was blamed for making the paint marks. Before moving into the flat, they treat you very well but after moving in, things change. I am not complaining about all staffs, but some of the estate agents really need to find other jobs. I don’t want to mention their name here on public, hope they atleast learn how to behave. If you need to know anything more about Fine Property, just go next door flat and ask anyone who stays there. The Landlord is a down to earth person and had no issues with him at all. Fine Property deserves atleast this comment from me after what i’ve gone through.
Mohammed · 24 October 2022
Agent replied · 23 October 2024
Dear Mohammed,
Hope you are well.
We do understand the frustration caused due the deduction in your security deposit but its down to the landlord to decide if there are any deductions required due to damage to the property or its contents in your case the inspection was carried out by the staff and the landlord also
The landlord concluded that he wanted repaint the flat and ignored the wear and tear.
Further if you look into one of the last emails sent to yourself it clearly states that if you feel its fair or right then respond to the repayment request sent by the deposit scheme.
You were always reminded about your rights that you could deline the repayment request where the landlord wishes to deduct £250.00 and raise dispute with the deposit scheme.
Last but not the least if you still feel it was unfair to deduxt the amount you can email us at info@finepropertyuk.co.uk we would like to know your thoughts amd conclude what could be done.
Kind regards,
Fine property
★★★★★ 5/5
GoogleThanks to Mr Jai as he had helped me find a 2 bedroom after I have been trying for so long, this was a urgent need for me and my kids. Thank you very much.
The property which i have rented the lettings team helped me with everything smoothly. They have answered all of my questions and also the price of the property was also realistic.
Their communication is very good they are just a message away.
Their references is also very quick and accurate.
They have managed my utility switchover smoothly aswell.
John · 16 March 2026
★★★★★ 5/5
GoogleFine property have been managing my property for years and I’ve had a great experience. Hemang has been absolutely great in managing and would recommend working with him.
Ravi · 16 February 2026
★★★★★ 5/5
GoogleWhat truly sets Fine Property apart from others was the extra effort they put in at every stage. They were always available to answer my questions, no matter how small and took the time to thoroughly explain the details, ensuring I felt confident in every decision. They handled the move proactively and professionally, always advocating my best interests and special Thanks to Mr. Jai and Team.
Alston · 16 March 2026
★★★★★ 1/5
GoogleDo not recommend this estate agents at all. I have rented a property for 3 years with nothing but problems from the start! The estate agents constantly read my messages and never reply, the worst communication I have ever known. I had to …
SB · 16 December 2025
Agent replied · 17 April 2026
Thank you for your feedback. We are sorry to hear about your experience. At Fine Property, we aim to respond to tenant enquiries within 24 hours and to handle all matters professionally and fairly. … More
★★★★★ 1/5
GoogleWe ended our tenancy in Feltham over a year ago, and the whole vacating process was extremely disappointing. On the day we moved out, the landlord, the estate agents, and another agent all showed up, but there was complete confusion. None …
Leo · 16 December 2025
Agent replied · 17 April 2026
Thank you for your feedback. We have checked our records and cannot find a tenant under the name Leo Sagit. All deposits handled by Fine Property are legally protected with the Tenancy Deposit Scheme (TDS). … More
★★★★★ 5/5
GoogleThere was a great experience with fine property. I really appreciate the efforts of young gentleman jai.He is very helpful and well spoken and will always recommend friends and family and we are very delightful from them .
Pritpal · 24 April 2025
★★★★★ 5/5
GoogleFine Properrty are brilliant, from the valuation all the way to the sale of my property they took care of me through the entire process, very professional, kind and very very helpful team. I want to give a special shout out to Lucky and Kawal, thank you for making the sale of my property very smooth and unstressed. Kawal also manged to find me a short stay rental property before I can move into my house. Thank you all again, I will be recommending you to all my friends and family if they ever have sell thier property
Noman · 24 October 2022
★★★★★ 5/5
GoogleThank you to Kawaljeet at Fine properties for our sale progression and working so hard to sell our home and made it as smooth and stress free as possible under some very difficult circumstances. We are very grateful for all your help. We very much appreciate how well Kawaljeet communicated with us at regular intervals and more so when we were about to complete. The help and guidance we received from you helped us get a quick sale with a price we were happy with.
Gurdeep · 24 October 2022
★★★★★ 5/5
GoogleOverall good experience in the sale of our leasehold flat. It was marketed well and they handled all viewings until offer was made and we got the full asking price. This was a chain transaction and there were a few bumps in the road between the freeholder, the solicitors and agents which caused some delays but these were all handled well and with patience. Thank you team!
Faisal · 2 October 2025
★★★★★ 4/5
GoogleKawal was extremely professional in his customer service, I had a property which despite being in a good location was difficult to find a long term tenant. He suggested I make a few minor updates to make it more tenant friendly, he handled the process and changes himself and found a tenant who is not only looking to rent for the long term but also ensures it is well maintained a kept like a home. Great Service
H · 24 October 2022
★★★★★ 1/5
GoogleVery unprofessional everyone I am calling since last fifteen days to view the property but no response keep telling u will be getting call back,either the management should change or company should.Today after call agent told me he will do me video call to show the property still didn’t turn up.
If keeping ads that doesn’t help customer remove ur ads & staff so u will get some shame how to treat with customers.
Directly mention there are no properties to rent .
Syed · 11 March 2025
★★★★★ 5/5
GoogleThe Lettings team Jai and Hemang are very helpful found me a house after searching a property for my family from a very long time and did all paperwork very smoothly with no hassle at all. I highly recommend the fine property team for rental properties.
Sawinder · 16 February 2026
★★★★★ 5/5
GoogleFine property has been managing my properties since years they are so proactive and there services is awesome. always on top and they Lettings team is just brilliant they always advise me with the best option. Keep it good work Fine Property
Simarjit · 16 February 2026
★★★★★ 5/5
GoogleFine property letting team made my move in so smoth. I got my desired property so quick. And the letting team after move in service is also very good they have helped me with everything with Utilities
Fine property is the best
Harpreet · 16 February 2026
★★★★★ 5/5
GoogleI am extremely happy with service received from Tejmeet Singh.
We found the best deal from Tejmeet Singh.
Tejmert is very professional and courteous person
Who knows your expectation and try his best to fulfil your needs.
We are lucky that Tejmeet handled entire process and and helped us to move in our dream house.
A very well done to Tejmeet. He is an asset to Fine Property.
Pinal · 24 October 2022
★★★★★ 5/5
GoogleThank you to Kawaljeet at Fine Properties for managing our sale and making it as smooth and stress-free as possible under tough circumstances. We appreciate everything you've done for us. We were really pleased with Kawaljeet's communication with us at regular intervals, especially as we neared completion. We were able to secure a rapid sale at a price we were delighted with thanks to your assistance and counsel.
Maniboiii · 24 October 2022
★★★★★ 5/5
GoogleThank you jai and hemang in the renting team you guys have moved us into our property very smoothly and quickly. Thank you for your help. This is my second tenancy with them, very good estate agents 🙏. …
Jeevan · 16 February 2026
★★★★★ 5/5
GoogleFinally renting our first place! Tajmeet has been amazing through the entire process, helping us every step of the way when we had no idea what we were doing, it never seemed any trouble for him to answer my 500 questions each day . I'm very happy we went with these guys as I feel like we're in good hands having them as our agent.
Gadget · 24 October 2022
★★★★★ 5/5
GoogleI have recently moved in to one of fine property flats and i must say the letting team Banprit,Hemang and Jai are very helpful and have fast response time when doing the paperwork process. Thank you fine property.
Gurudershan · 16 February 2026
★★★★★ 1/5
GoogleScamers. One of my Tenant came and complaint about them.but these guys they didn’t even paid me for a month told the property is vocated which was not. Tenant lived there 13 months instead of 12 months. That's good tenant came. He and his wife did a good clean house which he showed me photos but these guys charge them as well for professional cleaning over £500 which I told tenant I haven't been paid and they charged you but didn’t did my house professional cleaning which they grabbed the money in there pocket.and cleaning cost only £150 which was already done. But I told the tenant make a complaint to the council and I will do as well. That these guys shouldn't scam people. He got proof and I got proof. Which i paid 12 months instead of 13 months one month rent was £1650. I took my property from these scamers.
Cameron · 24 October 2022
Agent replied · 23 October 2024
Dear Cameron,
Hope you are well.
We always give our best services however if you feel you need to complaint for any reason we would request you to please email us the details of your complaint with property address.
As per our records till date we do not have any client named Cameron white and we are not sure if you have rated the right business.
You can contact us on our Business details provided on Google and we will be more than happy to assist yourself.
Thank you,
★★★★★ 3/5
GoogleThey will get you in very quickly, but they are terrible at getting back to you and managing the property right, I’ve been in contact with Jai
Alistair · 10 April 2026
★★★★★ 5/5
GoogleI am satisfied from the service recieved from Hemang, Our fuse tripped and we were pretty stuck, but Hemang guided me through exactly what to do. He was professional, helpful
Tanish · 16 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
