Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the absolute pleasure of renting through Maggie, and we couldn’t have asked for a better letting experience. From start to finish, she was professional, responsive, and genuinely cared about making our tenancy as smooth and enjoyable as possible. Maggie consistently went above and beyond to ensure any issues were resolved promptly, and her communication was always clear and timely.
She made us feel valued as tenants, and her friendly yet professional approach made the entire process stress-free. We especially appreciated how efficient she was in returning our deposit at the end of our tenancy. We highly recommend Maggie to anyone looking for a reliable and trustworthy letting agent!
Thank you, Maggie, for everything!
Dennis · 23 December 2024
★★★★★ 5/5
GoogleMaggie has been an outstanding letting agent from start to finish. She made the entire rental process straightforward and stress-free, always ensuring we were well-informed and comfortable throughout our tenancy. Her professionalism, attention to detail, and friendly approach set her apart.
Whenever we had questions or needed assistance, Maggie was quick to respond and resolve any issues with ease. Her communication was always clear, and she consistently went above and beyond to make sure everything ran smoothly. We felt genuinely cared for as tenants, and her dedication to providing an excellent service was evident throughout.
We highly recommend Maggie to anyone seeking a reliable, efficient, and personable letting agent. Thank you, Maggie, for making our experience so positive!
Zayn · 24 October 2024
★★★★★ 5/5
GoogleEllipse agency made my dream to rent a big
and nice house becomes truth. They are
reliable people especially Waseem who is supporting and a very professional. There fees was reasonable.
They respect the client and his time
They have nice and clean houses
.Thanks for Ellipse to rent me a nice house
ALAA · 26 October 2018
★★★★★ 4/5
GoogleI found the staff friendly, very helpful and organised especially Ahmet who was dealing with my property search. Always received prompt service as compared to other companies who don't always return calls or reply to emails. Would definitely use them in them in the future and would recommend them to others
Salma · 26 October 2017
★★★★★ 5/5
GoogleI've just checked in my new property I rented through Ellipse properties and I am very happy with the whole process . Maggie was brilliant, very professional and helpful. I Highly recommend this agency very professional.
Judy · 24 March 2020
★★★★★ 1/5
GoogleRun,run,run cause otherwise you will end up in paying the damages from previous tenants! Don't bother to change even a light bulb because they don't appreciate,you will end up your tenancy paying huge amount of money from your deposit! They will try to steal from you and renovate the entire house from your pocket! Such a terrible experience! Stay away from them! Initially they look friendly but when the time gets close to move out, they will bring people in to see the house,calling you even in weekend! They were bringing people in, in full pandemy! THEY DON'T CARE! This agency doesn't deserve none of these stars!
Stay away from them,make sure you take photos or videos before and after!
L · 24 December 2020
★★★★★ 1/5
GoogleAvoid at all cost this agency, you will only loose your time with them , they are not professional at all , you will only end up chasing them for information. Very poor customer service.
Bogdan · 17 April 2021
Agent replied · 24 October 2024
We value your feedback and we are sorry that you feel disappointed after your application for a rental property has been rejected by the Landlord. We aim to procees all applications as quickly as possible, within no more that 7 working days, we have informed you about Landlord`s decision within two working days. We wish you best of luck in finding a suitable property.
★★★★★ 5/5
GoogleA really good and positive experience. Wassem was very helpful, friendly and professional all the way through. Would definitely recommend them.
Monika · 26 October 2018
★★★★★ 1/5
GoogleThis is not an estate agents I'd recommend. I was given false and misleading information. Demonstrating a lack of professionalism and disrespectful towards potential clients time, energy and requirements. AVOID!
Tom · 17 April 2019
Agent replied · 24 October 2024
Dear Tom, please note that we always strive to provide the highest quality of service, I have checked with all staff and we do not have any record of speaking to you. Please note that all calls are recorded and monitored but we could not … More
★★★★★ 1/5
GoogleUtterly awful. They lie to you. It takes them hours to sort out the simplest of things. When they need something from you they'll harass you hourly until you send it across. They promise to call you back and fail to deliver. Utterly incompetent with one star being far too high. Avoid at all costs unless you enjoy being lied to and ripped off.
Claire · 26 October 2017
★★★★★ 5/5
GoogleThe automation of the renting process (sign contract, get references) through web apps, made it easy and time efficient.
The agent (Amit) was kind and helpful.
Berta · 25 March 2019
Agent replied · 24 October 2024
Thank you Berta, we are very pleased that you found our processes easy to follow, our goal is to make renting, buying and selling a pleasant, efficient and stress free transaction to all our customers
★★★★★ 5/5
GoogleMaggie - she helped me so much get into the property where I will be moving into, was so patient, Gave me all the proof I needed to be moved in! Never seen an estate agent so patient and willing to wait!
Very polite and helpful!
Reema · 17 April 2021
★★★★★ 5/5
GoogleEllipse properties has been looking after me for the last 4 years!
Quick and very professional service! Friendly guys! They moved me from one flat to another with no worries!
Thank you for looking after me -Maggie, Waseem and Amit.
Can’t recommend more!
The · 26 October 2018
★★★★★ 5/5
GoogleFrom beginning it was pleasant to work with Meggi. Done all in time And online service to sign all documents its great idea. Really helpful and honest. I will recommend to all my friends Ellipse Properties.
CaveMan · 17 April 2021
★★★★★ 5/5
GoogleWe had a great experience with Maggie and would highly recommend to everyone. Very fast, responsive and helpful.
LCO · 17 April 2021
★★★★★ 5/5
GoogleGreat service. Fast at processing everything, helpful and easy to contact. Always on the end of the phone when you need them : )
Jane · 17 April 2019
★★★★★ 5/5
GoogleWe're with Ellipse Properties for over a year now . They're absolutely great, always been very helpful. I highly recommend them .
Hazerot · 17 April 2019
★★★★★ 5/5
GoogleWe're with Ellipse Properties for over a year now . They're absolutely great, always been very helpful. I highly recommend them .
Dimitar · 26 October 2018
★★★★★ 5/5
GoogleGreat customer service - the guys in the office really go the extra mile!
Oliver · 17 April 2019
★★★★★ 5/5
GoogleI highly recommend them. Professional, dedicated and helpful. I would definitely work with them again.
Oana · 26 October 2017
★★★★★ 4/5
GoogleThe agents were very helpful and always promptly answered any queries.
Magdalena · 17 April 2019
★★★★★ 5/5
GoogleProfessional approach to the client, friendly staff, very good experience
Daniel · 26 October 2017
★★★★★ 5/5
GoogleExcellent!
Friendly and helpful staff that care.
TIMY · 26 October 2018
★★★★★ 5/5
Googleextremely good staff and service !
Mj · 17 April 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
