Trusted Agent profile · Ealing
★★★★★
2,401 reviews across 2 platforms
140 Northfields Avenue W13 9SB, London, W13 9SB, Ealing, W13 9SB
Dexters's office in Ealing, at 140 Northfields Avenue W13 9SB, is rated 4.4 out of 5 across 2,401 reviews on two platforms, including 384 Google reviews rated 4.9.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with Dexters has been fantastic and I would certainly recommend them. They ensured that my move went smoothly, were great with email and phone calls, and made sure that everything went according to plan. Special thanks goes to Jourdain and Daniel!
5/5
TrustpilotBoiler issues resolved as soon as was…
Boiler issues resolved as soon as was reported to property management team
Dear XXX, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotIt was amazing working with Donalina
It was amazing working with Donalina at Dexter property management. Very helpful & thorough, the team was able to identify the issues and got those rectified swiftly. Overall smooth process and good experience.
Dear Vishal,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters as letting agents.
Dexters have managed our let properties for nearly 20 years. They have always acted in a professional manner towards both the tenants and ourselves as landlords. They respond quickly to problems and queries and always give a good service.
Dear Philip, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent customer service
Brianne Derbyshire Dealt with my lease renewal today & I found her to give excellent service. She was friendly, professional & made me feel like a valued tenant.
Dear Sonny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotSolving problems during the rent
Donalina Gargrave does a great job helping me fix the breakdowns in my rented house. It's not always as fast as you'd like, but that's because the landlord is slow to make decisions.
Dear Vi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery professional and helpful
Very professional and helpful. They handled the sale of my flat very well and I'd recommend them. They knew the local market and made the process very smooth.
Dear Sarah, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotTrustworthy and fair
As a landlord, I’ve built a good relationship with Myra over the years. She’s responsive and helpful if I have any questions or queries.
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service through Dexters
Great service through Dexters. I have dealt with a few staff including Joe Read who is warm and friendly. I chose to use them initially through him.
Dear Payal, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFelix and George did a good job…
Felix and George did a good job managing the sale of my property, they understand the market and were responsive and professional during the process
Thank you for taking the time to leave a wonderful 5 star Google review. Felix and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThis has been my first experience of using Dexters, I can honestly say they are a great company to use. Domnick Kavanagh, thank you for all your hard work and determination, you and your team have been amazing! ........ I will definitely be recommending your services 👍 …
Dear Sue, We greatly appreciate you putting aside the time to submit a review about our Northfields Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotGreat Agent, Jamie!
It was wonderful having Jamie as our coordinator throughout the process. He was constantly in touch with us regarding the properties and was quick to follow up! :)
Dear Tanya, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotQuick response and helpful
Quick response and helpfulA few issue related to the lighting in the bathroom, Dexters explained what they suggest to help and it is reasonable.
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDealing with Donalina
I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.
Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters 1st rate service
Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.
Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotThanks for getting things back on track!
After several mix ups and mis-communications with different agents, I was really grateful to Charlie for looking into things for me and taking the time to speak direct on the phone to explain what was happening/had happened, and importantly get things back on track.
Dear Rebecca, thank you for taking the time to leave us a 5* review on Trustpilot. We are pleased to read that you received great service from Charlie and wish you all the best going forward. Kind Regards Asma Chughtai Customer Relations Team
5/5
TrustpilotDexters
Dexters, a very professional agency, and Grace Solan a very lovely person, who helped us and offered us support whenever we needed it. I totally recommend their services.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotTerrible Rental Service
If you're thinking of renting with Dexter's then know it has terrible service. If you have something wrong with your property be prepared to chase and chase forever.
Dear Mohsan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
5/5
TrustpilotWould happily buy from again
Purchased a property and was kept informed and provided with regular updates, very smooth transaction and everything completed correctly.
Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGood experience working with Tia from Dexters
Liaising with Tia at Dexters to get important work done on the property we rent has been a delight - she is always really personable, understanding, and gets things sorted for us at great speed. Very lucky to have her managing our property!
Dear Lewis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotDexters Bloomsbury
During my property purchase I have had a great experience with Dexters Bloomsbury, the whole team are very friendly and helpful. Hayden Farrelly, in particular, has helped resolve all arising issues in a very efficient and professional manner. Thank you for your help!
Dear Tracey, thank you for your 5* review. We are thrilled to read that the team in Bloomsbury delivered great service and we hope we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotExcellent service throughout
Excellent service throughout Kept informed during each stage of the rental process. Looking forward to a happy relationship with the new tenants found and vetted by Dexters
Dear John, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotThey were able to resolve urgent issues…
They were able to resolve urgent issues quickly.
Dear Vidhi, Thank you for leaving a 4* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat team with efficient communication…
Great team with efficient communication skills. They helped us understand the process and resolve any queries As a first time buyers we needed all the support and they provided it with great excellence
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
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