Trusted Agent profile · Ealing
★★★★★
2,401 reviews across 2 platforms
140 Northfields Avenue W13 9SB, London, W13 9SB, Ealing, W13 9SB
Dexters's office in Ealing, at 140 Northfields Avenue W13 9SB, is rated 4.4 out of 5 across 2,401 reviews on two platforms, including 384 Google reviews rated 4.9.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding
I moved into my new flat in October 2023 and my point of contact is Jadasa Andjadiumi. She is very helpful with all the open items. She replies fast my emails and makes sure that everything is taken care of.
Dear AK, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleSophie Dappah-Brown helped us find a place to rent. She was very nice and seemed to be involved in helping us complete the contract well. The process itself was a hassle, I don't know if it's just at this agency or it's everywhere now. I'm just glad it's over, I hope there won't be any problems along the way.
1/5
TrustpilotDumping
I keep getting leaflets, when my letterbox says no junk mail!! They have no respect!!! What a nasty company!!! I don't need their rubbish!!!F U for making me pick up your rubbish!!!
Dear HSB, I am sorry to read your 1* review. I am unable to locate you on our database. I have requested further information to be able to assist and look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
GoogleHad a good experience purchasing a property through Northfields. Marc in particular was very helpful throughout the purchase process, keeping us informed and going above & beyond to ensure the transaction kept moving. Appreciated his responsiveness and proactively too.
Dear Chris, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Marc, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Googleamazing experience with renaldo, he’s the top estate agent i never seen in my life.. very friendly and on time person…
Dear Nary, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
4/5
TrustpilotDecent property managers
Dexter’s manages the property I rent. Our first agent wasn’t very good or responsive, but we quickly got a new one and she’s great. Quick to answer questions and sort any issues we have.
Dear Benjamin, Thank you for leaving a 4* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotVery grateful to Petros and the team
Very grateful to Petros and the Dexters North Property Management team for their help and support in recent weeks, as we sought to renew our lease. They're very easy to engage with and always prepared to answer our questions promptly.
Dear Anastasios, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe agents at Dexters Northfields give the best and honest advice taking into consideration my own social and geographical needs
Dear Clive, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotMonika is delightful
I'm incredibly pleased with the service provided by Monika, one of the property managers. She has been consistently helpful and responsive. I couldn't ask for more.
Dear Victor, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
4/5
TrustpilotHad the please of working with Georgia
Had the pleasure of working with Georgia. She is very helpful and knowledgeable. She’s great to speak to and enthusiastic. I would definitely recommend.
Dear Charlotte, Thank you for taking the time to rate your service. We appreciate you posting this. Kind regards, Asma, Customer Relations Team
5/5
Trustpiloti have known natasha from great eastern…
i have known natasha from great eastern street for many years and she has got me out of trouble many times. she has a knack of knowing who i am immediately and her finger is right on the button.peter schia
Dear Peter, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMy heating was not functioning after…
My heating was not functioning after having been away for 1 month aboard. Emailed Dexters that evening and next day an engineer was sent over to fix the issue. Resolved the next day so cannot fault the service!
Dear Catriona, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters is managing our property since 2015
Dexters is managing our property since the last 8 years. We are very happy with their work and service. Specially Connor Rowan, who is our current property manager, and he has been very supportive of our recent mutiple property issues.
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe letting of my rental property was handled by Alex A. From start to finish it was a streamline service. Polite, cheerful, positive, efficient, busy with viewings from the outset, regular feedback with a first class result. Top rental reached, perfect tenants, handover was seamless and easy for me as a landlord. Brilliant. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Dear Joseph, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotA really good relationship
Continue to enjoy a really good relationship with the team including Jadasa Andjadiumi and Louis Botcher. They are there for every eventuality and work professionally and efficiently. Quick responses and they sort things out. Very approachable and nice people.
Dear Liz, Thank you for taking the time to leave a wonderful 5* Google review. Jadasa and Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent Customer Service
I have found Dexters to be very supportive if and when there is an issue with the property ( which is rare )....they responded quite promptly and made me feel at ease. The commuication is also consistent and excellent.Ibrahim
Dear Hisham, Thank you for taking the time to leave a wonderful 5* Google review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have had the pleasure to work with…
I have had the pleasure to work with Alistair Maclean and he has been amazing. Pro-active chasing the chain and always keeping all parties updated. Very good experience and would highly recommend. Agent who really looks after the client and makes the sale process smooth. Kind Regards Louise James
Dear Louise, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotTenancy
Sheikh Mohsin of Dexters looked after us during our 2 years as tenants in a family house in TW11, and was always very responsive when we needed help with maintenance and setting up and ending our tenancy. We would recommend.
Dear Juliet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe hadn't had much experience renting on our own, and Dexters and Jourdain in particular made the whole experience go really smoothly and pleasantly. He took the time to explain everything and answer all of our questions. We got our amazing new flat within record time which was fantastic. I would strongly recommend going with this Estate Agency
5/5
TrustpilotExcellent service by Sagar Patel in the maintenance team
Sagar Patel in the maintenance team is an absolute gem. We spoke with him when our boiler started glitching and he was most empathetic and easy to speak to. Highly recommend!
Dear Harini, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotProfessional, Stress free
I recently had the pleasure of working with Toby Ryan and Alistair Maclean buy my first home, and I couldn't be more delighted with the entire experience. They were very professional and very prompt on my queries. Thank you!
Dear Sajeeva, Thank you for taking the time to leave a lovely review regarding Toby and Alistair. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOnce we had decided to move agent this…
Once we had decided to move agents this was the best decision They had staff management meetings to discuss the best way forward with our property !! we had an offer after only two weeks with few offers ( after only two ) weeks very professional very courteous and kept us in the loop at all times
Dear Paul, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters - a great team and an exemplary job
Dexters did an exemplary job marketing and selling our property. They have a well organised team with very professional staff dealing with the individual steps in the process from initial valuation through to after sale support. Everyone was immediately available to take calls or answer emails.
Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotNot as I would have liked.
My rental went far from great. I reported the need for a kitchen repair and it never got resolved. It felt disrespectful. When they have the rent, that’s it. I won’t be using them again.
Dear Gcler, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
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