Dexters Northfields reviews in Ealing

★★★★★ 5/5

Trustpilot

Managerial solutions

Annie always answer promptly with an excellent rapport.Annie presents solutions and manage the expectations very well.I am happy to recommend Annie as property manager - it is a peace of mind!

Ernani · 20 October 2023

★★★★★ 5/5

Google

Lucy and her team are absolutely fantastic. There is not a chance I would not let anyone else rent out my property and trust me I’ve tried them all in Northfields! Dexters go above and beyond to ensure everything runs smoothly and Always respond promptly And professionally. I really can’t thank them enough.I highly recommend!

S · 23 October 2020

★★★★★ 5/5

Trustpilot

Alistair Maclean was an absolute…

Alistair Maclean was an absolute pleasure to deal with and made my job much easier.Wish all companies could have someone like Alistair. Thank you Alistair

Kholelwa · 29 February 2024

★★★★★ 5/5

Google

Daniel and Sen are absolutely fantastic and have been a pleasure to work with. There are lots of issues related to the letting and they went above and beyond to resolve them, including anticipating our response and proactively finding a solution. Team is highly efficient.

Jess · 16 March 2026

★★★★★ 5/5

Trustpilot

I spoke to Donna today regarding her…

I spoke to Donna today regarding her email to us, she explained everything and I understood..she is very helpful and talked to me very polite. Thank you so much for Donna..

MRS · 10 October 2023

★★★★★ 5/5

Trustpilot

Idris has been resourceful and…

Idris has been resourceful and enthusiastic in negotiating the best boiler model and price, then overseeing its installation. Thank you it’s been a pleasure working with you. .

Luke · 15 December 2023

★★★★★ 5/5

Trustpilot

Thanks for the professional service…

Thanks for the professional service provided by Rai Gega, Tenanct Manager, for helping me with the tenancy change progress!

Zixuan · 17 September 2026

★★★★★ 5/5

Google

We recently sold our house through the Dexters Northfields office and they were great from start to end. Our property was advertised online within a few days of speaking to Marc, and within a week we had several viewings booked in. The team were professional and helpful at all times during the process and I wouldn’t hesitate to use them again the future.

Preeya · 23 August 2024

★★★★★ 1/5

Trustpilot

As a landlord- Avoid

As a landlord, it has been a horrible experience. In return for charging a 13% commission- tenants get to not pay rent, steal white goods from the property, inspection reports are not done and there is a general lack of care or responsiveness. We were told we need to: chase the tenant, lodge a police report, go to small claims…. All on the landlord. Dexters had arranged a floor to be replaced in the previous tenancy, work was dodgy and then we were asked to pay for the cost to replace again… I asked dexters to chase up with their appointed contractor….. nope - it was up to us to go to our insurer? Or pay again. Avoid.

Ajay · 6 September 2023

★★★★★ 5/5

Trustpilot

Elizabeth Tavener-Parkhurst has been…

Elizabeth Tavener-Parkhurst has been helpful and kind during my check-out process. She has refunded my overpaid rent and is chasing my deposit. Hopefully everything will go smoothly. 5 stars for her.

Z.Y.W · 29 September 2023

★★★★★ 5/5

Trustpilot

Fantastic Service!

Dexters have provided an extremely helpful and efficient service from the offset! Their responses are always fast and their Lettings Hub Portal is easy to use. Irina is always really friendly and has kept us well informed throughout all stages of our letting process. I would recommend Dexters to all!

Peggy · 23 September 2021

★★★★★ 1/5

Trustpilot

Horrible experience

I never put review but I want to put this time of my experience to be a good red light for other people don’t rent their property with this agency At the first they found me a horrible tenant as she was a single mum and in the end destroyed everything which gas cooker washing machine dishwasher beds sofa dining table and chairs and also decorations from kitchen till bedrooms and bathroom Got solicitor to rid of them from my home The agency gave me this solicitor from their company which delayed my court hearing 2 months because of the lack of this agency information they supposed to send them all to solicitor on time but they didn’t Didn’t get any support from them because they supported tenant more than me as I paid them £150 every month for all the things I asked but they’ve never done anything correct as I asked for. In the end I asked about deposit which they should discuss with me about that and I found they give deposit back to tenant which I told them I am not happy to give all the deposit back to tenant because she didn’t pay the last rent also, Please do not trust this agency. They just use landlords for their business without help and support

Bahar · 2 September 2023

★★★★★ 5/5

Trustpilot

Kirlon Sanchez @ Dexters

KLH · 21 May 2026

★★★★★ 5/5

Trustpilot

Great experience

I have been renting from Dexters for several years, and during that time Natasha Bedenik has been brilliant, always helpful and kind. Natasha is a real pleasure to deal with!

Jeremy · 20 October 2023

★★★★★ 5/5

Trustpilot

After dealing with other letting…

After dealing with other letting agents, it was a breath of fresh air to speak to someone, Myra Mettam, who not only could answer my questions fully, but in doing so, also covered the answers to my next three or four points.It has left me , as a landlord, confident in letting through Dexters, that I will not be falling foul of the seemingly endless new rules and regulations that I could be penalised for breaking

Harry · 4 December 2023

★★★★★ 1/5

Trustpilot

Would not recommend to non full-time landlords

I paid the highest level of management fees as a landlord at 18%. However, they hardly managed anything, especially refused to fix a leak just because it was coming from upstairs. Can't reconcile the fact that a leak in my flat is outside of their management responsibilities given how much they were charging, and dealing with them ended up wasting a lot of my time on a problem I had to fix myself in the end.After I wrote this view they called to clarify that this was under the responsibility of a block management company since the flat I was renting out was a part of a Victorian conversion. This was not communicated at any point during the process.They also communicated the wrong leaving date, overcharged the tenant, gave keys to my new tenant when the old tenant had NOT moved out, and afterward did not fix the problem until I wrote this review.In terms of general experience throughout the 1+ year, I've had about 5 different contacts. Admittedly some were more competent than others but none had any accountability. I would not recommend Dexters to landlords who do not have property rental as their main job. Overall I felt that I was sold a service that was not satisfactory.

Yun · 24 August 2023

★★★★★ 5/5

Trustpilot

Donalina was friendly and respectful…

Donalina was friendly and respectful during the recent flat inspection. Enquired if there were any issues she could communicate to the management team for fixing. Overall a great customer experience.

Ricky · 12 October 2023

★★★★★ 1/5

Trustpilot

Unprofessional Handling of Viewing Appointment by Dexters Ealing

Deep disappointment and frustration with the recent experience I had with Dexters Ealing in regard to a viewing appointment scheduled for today, 21-Aug.This morning, I received a confirmation from Jade Williams regarding a change in the viewing time and meeting point for the property located at 4 Blakesley Court. To my surprise, this change was made without any prior consent or notification. Nonetheless, I arrived at the newly agreed location on time at 18:00, as per the confirmation.After waiting for about 5 minutes, no Dexters staff member arrived to meet us. This prompted me to contact the Dexters office for clarification. The staff assured me that someone would be there shortly to assist us. However, after an additional 20 minutes ofwaiting, there was still no sign of anyone from Dexters.Regrettably, this turned into a complete NO-SHOW situation, causing great inconvenience and frustration on my part. During this time, I had the opportunity to speak with the landlady of the property whoinformed me that the house was intended to be a summer lease for 6 months, whereas I had expressed interest in a 1-year lease. This information contradicted my expectations and preferences.My experience has left me deeply disappointed with the level of professionalism exhibited by Dexters Ealing. The lack of communication, the unfulfilled commitment to the appointment, and the disregard for my time have all contributed to a severe sense ofdissatisfaction.I made an attempt to reach out to Dexters staff again at 18:28 to explain the situation. She indicated that she was unable to conduct the viewing at that moment, but offered to reschedule for another date. Surprisingly, she continued to promote the property even after I expressed that it was not suitable due to the lease discrepancy.As a potential client seeking professional property agent services, I was excited to engage with Dexters Ealing. However, the events of today have significantly eroded my confidence in the company's ability to deliver on its promises and provide a satisfactory level of service.

Anonymous · 22 August 2023

★★★★★ 5/5

Trustpilot

Alistair Maclean was very helpful and…

Alistair Maclean was very helpful and quick in responding to correspondence- thank you!

Sarah · 13 September 2024

★★★★★ 5/5

Google

Great communication, particularly Daniel. He was always on hand to answer any questions and support us through the process. Even when things don’t go to plan, Daniel found us another property that was perfect. Would highly recommend using Dexter’s when searching for a property. Thank you very much!

G · 24 July 2024

★★★★★ 5/5

Google

Had a great experience, Marc Edge was very responsive and expertly guided us through the process!

Joseph · 24 July 2024

★★★★★ 5/5

Trustpilot

Best agency in london

Best agency in london , Fabio was helpful and professional

Israa · 29 October 2024

★★★★★ 5/5

Trustpilot

Petros is an excellent property manager!

I had a really good experience meeting with Petros for our recent inspection. He was friendly and smiling the entire time, which instantly put me at ease. He took the time to thoroughly explain everything and patiently addressed any concerns or issues I had. It's refreshing to have a property manager who is so approachable and genuinely cares about the tenants.

Vicky · 11 September 2024

★★★★★ 5/5

Trustpilot

We felt extremely well looked after…

We felt extremely well looked after throughout the process. Sonia was very knowledgeable and professional throughout as were all the staff we dealt with. Very happy we chose them. Found the right tenant within a few days.

Angela · 20 March 2023