Trusted Agent profile
★★★★★
147 reviews across 2 platforms
62 South Ealing Road, Ealing, W5 4QB, Ealing W5 4QB
Anderson Knight's Ealing office at 62 South Ealing Road is rated 4.2 out of 5 across 147 reviews on two platforms, including 144 Google reviews rated 4.2. Checked 9 October 2026.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
1/5
GoogleI cannot believe the good reviews given below. Wish I could give a 0 (zero) to this real estate because I have heard your customer having so many issues that I am compelled to write this review. Not reverting and no timely action taken to address the issues. Absolutely zero maintenance and treatment to the tenants is ridiculous. It is high time authorities take action on this real estate.
5/5
GoogleHaving bought and sold our first 2 bedroom house in Hounslow and then buying our current house, I can say with certainty that the Anderson Knight team offer an impeccable service. From start to finish, you really do feel like you are in safe hands. If you're looking for efficiency and courtesy then definitely give them a call.
Long term friend of ours, been through number of transactions together. Hoping for many many years of continuing success together. Thanks for the kind words.
1/5
GoogleVery rude (young) lady on the phone. Impolite, cold and not helpful at all. Her attitude was out of line. I've been in contact with 15 agencies before her and they were all nice. She even said to me: "You're not the client, you're a tenant, let's not speak to each other anymore". I highly do not recommend this agency.
Apologies for the experience Jennifer. We went through the recordings and did find that the member was staff was not as polite as they should’ve been. We have revisited training routines for them. Thanks for your honest feedback, it will help us be better.
5/5
GoogleThank you so much to the team at Anderson Knight for helping find a great property thank you for all your help
Thank you Sam It was a pleasure working with you! Glad to help you find your property
5/5
GoogleAnderson Knight have found me the perfect property, in the location I wanted.Aly is a nice person and he all the time give all the best for the costumers to find the perfect property, verry QUICK.Thank you Aly , thank you Anderson Knight
5/5
GoogleGreat service compared to another agent I used previously! Completely professional and most of all a fast and efficient operation. Didn’t catch his name but the Blonde Male was very helpful!
5/5
GoogleI had a wonderful experience with the Anderson Knight team. My family and I had very specific needs in terms of accommodation and location. Everybody involved went above and beyond to cater for all our needs which ultimately landed us the best home possible! Very happy with the service!
Thanks for kind words. We do go as far as Wembley and Slough for our clients.
1/5
GoogleMost of the 5 star reviews here are clearly accounts that have been created by Anderson knight; they've only reviewed anderson knight and nothings else. Bit suspicious! Would suspect allagents is the same. Poor communication and aggressive sales. Found them very unhelpful and unfriendly. Open rent is definetly the way forward!
In the famous words of The P.O.T.U.S .... “Fake News” Ironic how its an account which has 1 review and its a review about reviews rather than anything service related.
5/5
GoogleThank you for the agent Saleh who had help me looking for a place I really appreciates your kindness in assisting me. All the best and hoping there’s more like you who are so hands on with clients.
1/5
GoogleOnce you’ve settled in to the property and paid all of the fees, Anderson Knights team suddenly becomes unreachable (and don’t call back or respond to emails for days on end unless you constantly pester them). my friend and I moved out of the property early March and nearly a month later they (Chanel) are still coming up with issues and delaying the process of giving the bond back. The electric hob that was cracked when I viewed the property is suddenly now our fault because ANDERSON KNIGHT don’t have it in their records. They are holding back £240 of MY money because they don’t even have correct information on their records. I didn’t realise that was my job to inform them of issues in their properties? Also the property being in Clapham - it’s not exactly next door to where the office is in Ealing so when we had a rodent issue and continuously leaking ceiling beams every time it rained - nothing was arranged as Chanel either doesn’t respond intentionally or says she will get back to us but never did. Washing machine was also leaking a lot from day one, going through to the bedroom downstairs - this was never replaced (despite being told it would). Typical. The team are useless and don’t communicate with each other, clearly. AVOID.
4/5
GoogleMy thanks to Miss Chanel. She was professional, attentive and always accessible and collaborative. He honored our verbal agreements and gave us support whenever we needed it.PositiveQuality, Professionalism
5/5
GoogleBeing a first time landlord, it was very overwhelming with multiple agents trying to provide you with information and reasons why they are most suitable in managing your property. Anderson Knight were able to have a frank chat with me and were able to provide all the information I required without overloading with too much information. I have been thoroughly satisfied with them as letting agents as they were able to get my property to market and within two weeks, have a tenant move in. Would highly recommend Anderson Knight as they professional on all levels and will treat you as equals when many other agents will not.
1/5
GoogleTerrible customer service from one particular sales agent known as Mustafa, Rude, Unhelpful, Arrogant and Very Unprofessional, … More
5/5
GoogleAmazing property, lovely staff that were very welcoming. Especially Chanel, she was very helpful with my contract. Thank you Anderson Knight team ❤️PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleSince the first day I started the tenancy they were completely irresponsible, they didn't clean the flat before moving in (and it was in a disgusting condition) and didn't do the checkout until 4 days after moving in. They would never answer any email and for any problem about the property (like a leak covering the whole bathroom with mould) would require me to call them many times before they would even send someone to check, to the point that the bathroom ceiling was covered in mould for 4 months and by the time I left they didn't bother to clean it. If you think about renting your own flat, they don't take any responsibility for any damages to the property, and keep the flat in a very bad condition without trying to fix anything.
5/5
GoogleOverall we are happy to recommend to anyone considering renting their property through Anderson Knight. We have been renting our property in Ealing through Anderson Knight and have constantly had our expectations exceeded. Being medical professionals our busy work schedules required full management of our flat, and with two different sets of tenants in past three years the whole process has been managed seamlessly and with great professionalism by the team. We are never troubled unnecessarily and any works that need our permission is presented to us with competitive quotes from workmen.
1/5
GoogleRang this agent for a property listed early October. A 1 bed flat in Isleworth. Was told they’ll ask tenants in regards to the viewing as this can be done during weekends only to which I agreed. I rang them again after 3/4 days and was told the same. Just noticed the property has now been let. Very unresponsive service.NegativeResponsiveness
5/5
GoogleWe are with Anderson Knight for the last 3 years. They are always very helpful.If we ever need property in the future I will definitely go to them . I will suggest to visit them once if you want to find a suitable and reasonable property.
https://www.allagents.co.uk/anderson-knight/
5/5
GoogleCant be happier with the service provided by Aman Shahid and his team. Always happy to help with any of my concerns.PositiveProfessionalism
1/5
GoogleAbsolutely awful. Currently 2 months into a complaint for a property they manage which is damaging our property, due to the poor condition of the property they let. The property has poor drainage and black mould and an asthmatic child lives in the property. Completely unacceptable.
5/5
GoogleMr Aman Shahid was very helpful and professional to find the perfect property Highly recommendedPositiveResponsiveness, Professionalism, Value
5/5
GoogleI had a lovely experience with the team, they were very supportive and helpful. I would highly recommend them!
5/5
GoogleGreat experience in general , thanks to Fabian , it makes difference when agent has great costumer skills . I would definitely recommend .
5/5
GoogleLovely team at Anderson Knight. Special thanks to Mark Bhagat for his continuous help and support throughout my tenancy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Anderson Knight's Ealing office has 147 reviews across two platforms: 144 on Google, 3 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Anderson Knight is rated 4.2 out of 5 across all 147 reviews, and 4.2 out of 5 on Google from 144 reviews, checked 9 October 2026.
Anderson Knight, 62 South Ealing Road, Ealing, W5 4QB, Ealing W5 4QB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
