Trusted Agent profile · Durham
★★★★★
1,801 reviews across 1 platform
Durham Road, off Rushyford roundabout, DL17 0GZ
Part of Avant Homes North East, see every office.
Avant Homes North East's office in Durham, at Durham Road, is rated 3.7 out of 5 across 1,801 reviews on 1 platform. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
1/5
TrustpilotNon existent Customer Service!
I have been interested in a new build property at The Causey Heights development. I have contacted Avant by Facebook messenger, email and telephone and no one has come back to me! Disgraceful customer service!
2/5
TrustpilotSold us our last house before covid
Sold us our last house before covid. Subsequently left with a very substandard exterior home
3/5
TrustpilotRubbish company
Rubbish customer service. Having to redo garden as is solid clay soil and so many old bricks and rocks it's like a moonscape. Luckily bought house prior to take over
5/5
TrustpilotLovely show home and very helpful staff…
Lovely show home and very helpful staff who did their best to answer all our questions and gave great advice.
5/5
TrustpilotVery helpful in the sales office
Very helpful in the sales office. Lots of house styles available to view. Beautiful houses.
5/5
TrustpilotAbsolutely fantastic meeting and…viewing yesterday.Very professional service.Keeping my fingers crossed so I can purchase an Imperage 3 bed detatched.
Absolutely fantastic meeting and viewingg
5/5
TrustpilotOutstanding fixtures and fittings all included in the price!
The staff are helpful, pleasant and efficient. Cannot fault the avant homes, offering much more than other house developers with outstanding modern fixtures and fittings which would usually cost in excess of thousands with other developers.
5/5
TrustpilotExcellent experience from start to…
Excellent experience from start to finish.
Thank you for your review ArgyIts always great to hear that we delivered in line with our customers expectationsBest wishes for the futureAvant Homes
5/5
TrustpilotScott price and the team at Avant
Scott price and the team at Avant. Adam Craig and of course Jason are amazing
5/5
TrustpilotGary Watson
Technician Gary Watson did a stellar job when working through my snagging list, no issue too small or trivial
1/5
TrustpilotCan’t even get bricklayers to line…
Can’t even get bricklayers to line perpendicular up or put windows in right place
5/5
TrustpilotFriendly staff!!
Friendly staff!!! understands the needs of a customer!!
5/5
TrustpilotThe staff was great
The staff was great. Her presentation was cool
5/5
TrustpilotMoving on
Laura at the site office is excellent. She is welcoming, knowledgeable and friendly but also remains very professional and extremely helpful.
5/5
TrustpilotVery informative
Very informative, looking forward to speaking again closer to build date
5/5
TrustpilotVery helpful.
So helpful when we went to view.
2/5
TrustpilotPoor brickwork.
While the Avant house an overall nice property it is badly let down by the standard of the brickwork. The Avant pre-handover inspection failed to identify the faults and have them rectified without our input.
5/5
TrustpilotVery helpful sale Manager
Very helpful sale Manager. Explained the process clearly. Also there wasn't an issue that we arrived earlier than planned.
5/5
TrustpilotMet Beth for an initial chat and she…
Met Beth for an initial chat and she provided all the information I required on a new development 5 Star 10/10
5/5
TrustpilotExplained everything clearly
5/5
TrustpilotVery helpful session
Very helpful session, felt like the lady understood and took onboard our requirements and hopefully we’ll get the house we want
4/5
TrustpilotExcellent customer service.
Customer service was amazing. Rachel at Cadley village looked after us and was brilliant in dealing with our queries and concerns. Kathleen and Derek.
1/5
TrustpilotA company that you should definitely…
A company that you should definitely stay away from, the materials they use are very simple, there is interest until you get the money.
5/5
TrustpilotCelebrating
Very thorough appointment today with Zehra, friendly and professional, and very excited for our new house. Amie and Paul
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