Every review we hold for the Duns office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad to sell my late Father's property so I asked Melrose and Porteous to do this for me. The team worked hard and I had 17 viewings in the space of 2 weeks and a formal offer within 3 weeks of the sale going live. There were a couple of issues during the sale process that were not in our control but the team were always helpful, willing to find out information and made the process feel easy. I've never sold a property before, so I was anxious about the process; the staff at Melrose and Porteous quickly put any anxiety "to bed". If I decide to sell my property in the future, I would certainly use them again and definitely recommend other people use their services.
Chris · 24 March 2026
★★★★★ 5/5
GoogleWe have recently completed the sale of our property near Duns using Melrose &Porteous for the Estate Agents and conveyancing. From the beginning the service was excellent and very 'personable' I would call it. Debbie,Andrew and Eilidh were equally great and made the whole process pretty seamless,making contact when requested and keeping us fully updated. I would highly recommend them and wouldn't hesitate to use them again. It's a big fat 10 out of 10 for me. Angus Bewick.
R1Bew · 28 November 2025
★★★★★ 5/5
GoogleHighly recommend Melrose & Porteous for estate agency only as I was selling in England . This was an easy process helped by the constant updating of my quick and seamless sale which totally took the stress out of selling my property.
Many thanks to Debbie and team
Andrea · 13 January 2026
★★★★★ 5/5
GoogleExcellent service from Debbie and the team at Melrose & Porteous. They made the sale of my property straightforward and stress-free, with clear communication throughout both the estate agency and conveyancing process. Professional, efficient, and very approachable, I wouldn’t hesitate to recommend them.
Michael · 20 January 2026
★★★★★ 2/5
GoogleCompletely inactive. I had to chase them constantly. Calls not returned, forms not posted. They took so long that eventually my mum's capacity to agree to the PoA came into question and I was made to jump through hoops with my mums GP to protect THEIR license. Go somewhere else.
addendum: Please don't hide behind the law society. This only became an issue because you took so long and needed constant chasing.
Stephen · 31 August 2024
Agent replied · 24 October 2024
We are disappointed to read your comments however we would advise that we are regulated by the Law Society of Scotland and must follow their guidance in such matters.
★★★★★ 5/5
GoogleAndrew and his team were excellent from start to finish. Great service.
Ruth · 28 November 2025
★★★★★ 5/5
GoogleExcellent service as always with Melrose & Porteous. Great at keeping you informed all the way through the selling process.
Stuart · 28 December 2025
★★★★★ 1/5
FacebookNever trust again, Broke data protection laws, passing what has been said in confidence to another person. That is breach of data protection. Never trust these.
Chris · 18 February 2020
★★★★★ 5/5
GoogleThey could not have been more helpful and communicative. Great team. Thank you.
Susan · 29 March 2024
★★★★★ 5/5
GoogleFabulous, faultless service!
Caroline · 3 May 2024
★★★★★ 1/5
FacebookVery unhelpful staff.. Unable to answer questions
Lou · 23 January 2019
Agent replied · 22 February 2025
Hi Lou Scobbie. We are very sorry to read your comment however we do not have any record of you contacting the office. Perhaps you could telephone (01361 882752) and ask to speak to one of the partners in the firm and we will do our best to assist you.
★★★★★ 5/5
Facebookthey are very good and down to earth when you pop in for some advice and you get there and then for free, amazing
Dianne · 6 December 2019
★★★★★ 5/5
FacebookProfessional and friendly, great service to a novice who’s just moved to Scotland.
Would definitely recommend.
Sarah · 5 October 2019
★★★★★ 5/5
GoogleNice friendly staff 😁 …
Alan · 30 March 2022
★★★★★ 3/5
GoogleIf I was selling a property I would go through them. Very good service.
Margaret · 30 March 2020
★★★★★ 1/5
GoogleRating only, no written review.
VIVIENNE · 29 October 2025
Agent replied · 27 January 2026
We are disappointed to receive your review as you are not a client of ours.
★★★★★ 3/5
GoogleAlways accommodating an helpful very chilled atmosphere, down to earth, an continued help with many issues
Lorraine · 7 July 2018
★★★★★ 3/5
GoogleAlways accommodating an helpful very chilled atmosphere, down to earth, an continued help with many issues
Lorraine · 14 April 2018
★★★★★ 1/5
GoogleDo not recommend
Norma · 29 September 2025
Agent replied · 27 January 2026
We are disappointed to receive your review as you are not a client of ours.
★★★★★ 5/5
GoogleSimply the best. A real, caring, country solicitors. They helped me mend my life
Laurie · 7 July 2018
★★★★★ 5/5
GoogleVery helpful and friendly service
Paul · 30 March 2021
★★★★★ 5/5
FacebookFirst class service from these guys recently. Highly recommend them.
Ann · 21 September 2016
★★★★★ 5/5
FacebookFive star service, best solicitors this side of the Borders.
Paul · 30 July 2015
★★★★★ 5/5
GoogleVery professional service
Jane · 30 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
