Every review we hold for the Dunmurry office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleBought our house from Dunmurry branch a few months ago. We offered full asking price straight away but were then advised during a phone call from estate agent that our offer would only be considered if we paid an extra £1200 for Kitchen goods. Worried about losing our dream home, we agreed.. Dishwasher has never worked, american style fridge freezer had to be replaced in 1st week and only 2 programmes on washing machine will work. I know its a chance we took and i accept that but it has been a very expensive acceptance :-( if you are going to push for additional sales while reminding us what a "great price" we got the house for, cant you at least test these items? A really disappointing experience.
Tracy · 31 May 2020
Agent replied · 31 May 2023
We're really sorry that your experience hasn't been completely positive. As an agent, we are not qualified to test or offer any assurance on white goods that may be included in a sale. We can only pass on proposals in a deal on behalf of the vendor or the purchaser. We hope that the other aspects of our service were positive and we hope that the house does become your dream home for many years.
★★★★★ 1/5
GoogleMost basic write up I've ever seen. Very lazy. Unprofessional. Lots left out both negative and positive. Had no idea what I was buying. Over-priced. Took weeks to respond to questions. In future would give them a wide berth.NegativeResponsiveness
Janis · 25 August 2021
Agent replied · 31 May 2023
Hello Janis, I am saddened that you felt compelled to leave this review and also that you appear to regret your purchase. I am satisfied that both you and your solicitor for whom I have the highest regard had ample time to investigate every aspect of the transaction and to obtain a condition report and an opinion on the agreed price by a suitably qualified independent surveyor.
I trust that in time you will find peace in this house and that it will be a blessing to you.
Robert Wilson
★★★★★ 1/5
GoogleHouse was wrecked. Tennant let their kids draw all over the walls. Bathroom was shocking. Wouldn't recommend.
Laith · 31 May 2020
★★★★★ 4/5
Googlewe where in for a mortgage meeting.was impressed by knowledge.
Susie · 1 June 2019
★★★★★ 4/5
GoogleRating only, no written review.
Sam · 31 May 2020
★★★★★ 4/5
GoogleRating only, no written review.
Peter · 31 May 2020
★★★★★ 1/5
GoogleRating only, no written review.
Caoimhin · 1 June 2019
★★★★★ 1/5
GoogleRating only, no written review.
David · 1 June 2018
Agent replied · 31 May 2023
David, sorry that your experience was not good. Is there anything that we could do to turn it around?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
