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Trusted Agent profile · Dunmow
David Wilson Homes Dunmow reviews
3.7
★★★★★ Good
3 reviews across 1 platform
Great Grange, Blackwater Drive, Dunmow, CM6 4BR
David Wilson Homes's office in Dunmow, at Great Grange, is rated 3.7 out of 5 across 3 reviews on 1 platform, including 3 Google reviews rated 3.7. See how it compares with other estate agents in Dunmow.
Every review we hold for the Dunmow office, from every platform, shown as written. First names only.
★★★★★1/5
Google
Visited today and waited outside as the agent was on the phone- ignored for several minutes. She opened the door and very abruptly asked what we wanted !
Prior to even letting us into the office she asked our position ( cash buyer) and how much we had to spend.
We sat down explained that we were interested in 4 beds she said she only had 3 beds and she represented Barrett. We asked where the David Wilson agent was and she said maybe opening the show home. Told us we could wait but wouldn’t attempt to contact her and no timeline given. Didn’t take contact details, totally dismissive rude and unprofessional.
Seeing as I have been receiving many emails from David Wilson with various offers I would have expected some effort and at least an attempt at customer services from the sales rep.
If this is the standard of customer care at the start just as well we are aware and will spend our money elsewhere.
Disappointing a wasted journey for us and a lost potential sale for David Wilson !
ALICE · 16 April 2024
Agent replied · 13 June 2024
Good evening Alice,
Thank you for taking the time to leave us a review and we are sorry to hear of your experience.
Please do email us at BDWReviews@unlimitedgroup.com with your full address and contact details, and we shall raise this with the relevant management team to contact you directly.
Kind regards, Ros
★★★★★5/5
Google
Good place for buying a new home
D · 30 April 2024
★★★★★5/5
Google
Rating only, no written review.
Gary · 26 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. David Wilson Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunmow.
Google