Beresfords Lettings reviews in Dunmow

Hi IziThanks so much for taking time out to provide us with your feedback. I am so pleased that our local lettings team impressed you with their levels of customer service, especially from both Charlie and Ella. We all very much appreciate your kind words.Steven BondManaging Director - Residential Lettings

Hi Angharad,Thank you so much for taking time out to provide us with your feedback. Although I am sorry that you experienced problems with another agent, it's great that our own lettings department proved that not all agents are the same. We are all very grateful for your kind words and 5-star rating and the fact that you have already recommended us to others.Steven BondManaging Director - Residential Lettings

Hi JoeThanks so much for taking time out to provide your feedback. I was pleased to read that all our staff have met your expectations and its great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings

HI GeoffI just wanted to reply to your review personally to thank you for your kind words. I am pleased that Cameron was efficient when dealing with your queries and kept in touch throughout the application process.Steven BondManaging Director - Residential Lettings

Hi Nathan Thank you for posting your recent feedback regarding a recent visit to your property. I am pleased that you felt you were provided with plenty of notice prior to the visit and have been happy with the service you received. We all appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

Many thanks for the 5 star award for the team at our office in Great Dunmow and in particular Steve. With many years of experience, your Mum would have been in very safe hands. Steve has the knowledge and expertise to overcome any issues that might arise during the process and will keep all parties regularly updated as he progresses a transaction through to exchange. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

I am pleased that Charlie assisted you in an effective way whilst you were looking for a property to rent and it's great that you would not hesitate in recommending him to others. I know he will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi DoreenThanks for your positive feedback regarding William and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Harry,I just wanted to respond personally since you uploaded your feedback, having dealt recently with Lauren who works in our lettings department at Brentwood. I am glad she has managed to assist you effectively throughout your dealings with us and I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Thank you for your feedback and I am pleased that our lettings department in Chelmsford met your expectations during your recent dealings with them. I know that in particular Kris and Abby will be grateful for your kind words.Steven BondManaging Director - Residential Lettings

Will I appreciate you taking the time to leave your feedback. Great to hear that both Gilli and Kirsty lived up to your expectations and that you would not hesitate in recommending them to others. Very best wishes Steven Bond Managing Director, Residential Lettings

Hi KeithI really appreciate you taking the time out to post your recent comments following your dealings with us. I am pleased that Jess proactively managed to resolve the issues with the boiler at your investment property and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Gareth,Having read your recent review, I am naturally concerned and disappointed with the comments made within. Following a detailed review of the relevant file, our internal notes appear to outline a different view to your own in terms of how events unfolded throughout this transaction . These notes are recorded in real time as matters progress and cannot be amended thereafter. Time is of the essence when progressing any sale and the local office have followed up regularly throughout this transaction. Whilst it may have taken some time from sale agreed to exchange, it will depend upon how many parties are involved in the chain (we made your Mother aware of this from the outset) and any legal issues which may arise during the process. We can only be guided by information passed on to us by third parties and sometimes this can change, dependent upon circumstances. Please bear in mind also, mortgage rates have reduced recently, thus resulting in the new mortgage application for your buyer. Whilst this may have held up proceedings by a short period of time, it did not result in the long delay in which you refer to.In my opinion, based on the evidence on file, I feel we have acted in your best interests throughout this sale. However, we recognise you feel let down and have made recompense as a gesture of goodwill. Please feel free to contact me on a.horsley@beresfords.co.uk should you wish to discuss this matter further.Alison Horsley, Customer Service Manager

Hi TaylaThank you for finding the time to provide us with your feedback following your recent dealings with Charlie. I am pleased that he answered all your queries and maintained regular contact with you throughout.Steven BondManaging Director - Residential Lettings

Hi Anne Thank you so much for posting your review. We all very much appreciate your kind words and 5-star rating and hope to work with you again in the future. Steven Bond Managing Director - Residential Lettings

Hi ChrisMany thanks for taking the time to post your review. It was pleasing to read that you have been happy with the service provided to you by James. I know he and the rest of our lettings team in Chelmsford will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Johan Thank you for posting your recent review. It was great to read that you have worked with Lauren on multiple occasions and have always found her to be efficient and knowledge during your dealings with her. I know she will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi AndrewThanks for finding some time to provide us with your feedback. I am pleased that our local lettings team assisted you in a professional manner whilst searching for a suitable tenant for your rental property. I know the team will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Miss CrayMany thanks for taking the time to post your review. It was great to read that you had a positive experience in your dealings with Cameron and that he was friendly and informative. I know he will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Thank you for providing us with your feedback. We very much appreciate your kind words and 5-star rating.

Hi Carole, Thank you for posting your recent review. It was pleasing to read that you are happy with the service that we provide and that you feel supported by our maintenance department and inventory team, who make regular visits to you at your property. We are all very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Miss BegumI really appreciate you providing some feedback following your recent dealings with us. It is great to read that your experience was positive from start to end and it is great that you would recommend us to others.Steven Bond - Managing DirectorResidential Lettings

Hi AnnThis is just a brief response to thank you for finding the time to provide us with your feedback and I am pleased that you had a positive experience when dealing with us.Steven BondManaging Director - Residential Lettings

Hi Sandra,Thank you for taking the time to upload your feedback. I was encouraged to read that Ryan's approach when preparing his report was thorough and that he remained on contact regularly, whilst undertaking negotiations regarding the deposit.Steven BondManaging Director - Residential Lettings