Every review we hold for the Dunbar office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleFraser Symon and Tracy Andrew were efficient, responsive and helpful. The work they did was fantastic and I would recommend Paris Steeles Dunbar Office and Staff to anyone looking for solicitng/conveyancing services.
The same cannot be said for the North Berwick Office. I was with them initially before being passed to the Dunbar team and the difference was night and day.
SeanUU · 6 August 2025
Agent replied · 15 January 2026
Dear Sean,
Thank you for taking the time to share your feedback. We’re delighted to hear that Fraser Symon, Tracy Andrew, and our Dunbar team provided you with an efficient and helpful service, and that you were pleased with the work carried out. Your recommendation means a lot to us.
We’re sorry to learn that your experience with our North Berwick office did not meet the same standard. We value all feedback as it helps us improve, and we’ll be reviewing this internally to ensure consistency across all of our offices.
Thank you again for choosing Paris Steele.
★★★★★ 5/5
GoogleAfter many years of meaning to make a Will, my husband and I finally decided to do it.
We contacted our local Paris Steele office to make an appointment and the following week we had a home visit from a friendly solicitor.
When we explained what we wanted, the young man clarified the law in layman’s terms which facilitated our understanding.
A draft was sent a few days later, which we agreed. Then the final Will was drawn up for us to sign and that was it, done and dusted in a matter of days.
We were provided with a full breakdown of charges and an estimate before we started.
It took us years to take the bull by the horns but now that we have made provision for our families and made our funeral wishes known, we feel a sense of preparedness, security and achievement.
Mary · 21 May 2022
Agent replied · 23 August 2024
Dear Mary,
Many thanks for leaving this 5-star review, we are delighted that you were happy with the service provided.
All the very best from the team at Paris Steele.
★★★★★ 1/5
GoogleAbsolute Nightmare - Avoid at All Costs!
Our experience with Paris Steele was nothing short of a disaster. From the very beginning, their handling of my brother's flat purchase was chaotic and unprofessional. The entire process was riddled with delays, miscommunications, and a general lack of competence.
The actual move-in day was an absolute horror. The key handover was delayed for hours, causing immense stress, disruption and significant extra costs. To top it off, upon entering the flat, we have discovered that several appliances were either faulty or not working at all. Despite assurances that everything would be in order, and him paying them a substantial amount of money to act in his interest, he was left stranded with a non-functioning kitchen.
When he contacted Paris Steele to report the issues, he was met with laughter on the phone. They offered no assistance and seemed more interested weaseling out of the responsibility, saying it is our fault that we have signed their contract.
This company is clearly incompetent and unprofessional. Their behavior was not only unacceptable but also deeply disrespectful. I strongly advise anyone considering using their services to look elsewhere. You will undoubtedly save yourself a significant amount of stress and potential financial loss.
Adam · 1 February 2025
Agent replied · 20 May 2025
Dear Adam,
We take client feedback seriously. As you are not the client, we are unable to discuss this matter further due to confidentiality; however, if your brother wishes to address his concerns, we welcome him to contact us directly.
All the very best from the team at Paris Steele.
★★★★★ 5/5
GoogleDid a very good job for us selling our flat.
Alexander · 20 May 2024
Agent replied · 23 August 2024
Dear Alexander,
Many thanks for leaving this 5-star review, we are delighted that you were happy with the service provided.
All the very best from the team at Paris Steele.
★★★★★ 5/5
GoogleEfficient and time sensitive
Hamish · 21 May 2023
Agent replied · 7 June 2023
Dear Hamish,
Thank you for your 5 star review. We are delighted that you are happy with the service provided.
All the very best from the team at Paris Steele
★★★★★ 1/5
GoogleRating only, no written review.
Ágnes · 27 January 2025
Agent replied · 2 May 2025
Dear Ágnes,
We take client feedback seriously. As you are not the client, we are unable to discuss this matter further due to confidentiality; however, if your contact wishes to address his concerns, we welcome him to contact us directly.
All the very best from the team at Paris Steele.
★★★★★ 4/5
GoogleRating only, no written review.
Kevin · 23 August 2024
Agent replied · 23 August 2024
Dear Kevin,
Thank you for leaving this 4-star review.
All the very best from the team at Paris Steele.
★★★★★ 5/5
GoogleGreat
Leslie · 20 May 2024
Agent replied · 30 October 2023
Dear Leslie,
Thank you for leaving this 5-star review, we are delighted that you were happy with the service provided.
All the very best from the team at Paris Steele.
★★★★★ 1/5
GoogleRating only, no written review.
Robert · 21 May 2021
★★★★★ 5/5
GoogleRating only, no written review.
Jens · 21 May 2021
★★★★★ 5/5
GoogleRating only, no written review.
THE · 21 May 2020
★★★★★ 5/5
GoogleRating only, no written review.
Haauke · 14 April 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
