5/5
TrustpilotFriendly The friendly service guiding me through…
The friendly service guiding me through the whole process of selling my property
Trusted Agent profile · Dumfries and Galloway
Savills Rural Sales Dumfries and Galloway reviews
★★★★★
1,735 reviews across 2 platforms
Monreith House, The Crichton, Glencaple Road, Dumfries, Dumfries and Galloway, DG1 4ZZ
Savills Rural Sales's office in Dumfries and Galloway, at Monreith House, is rated 4.1 out of 5 across 1,735 reviews on two platforms, including 14 Google reviews rated 3.2.
Reviews
Every review we hold for the Dumfries and Galloway office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotQuick to respond and very efficient
Quick to respond and very efficient. Booked contractors in within a day or two.
5/5
TrustpilotIt was a complex transaction and I…
It was a complex transaction and I commend Laura for putting the deal through, I am very happy with the service
5/5
TrustpilotLucy Banks of Savills
Lucy Banks of Savills, Cambridge worked very hard from start to finish to achieve a successful sale of our property. We appreciated how she kept in touch with us and with the buyer and dealt with any matters promptly and efficiently as they arose.
5/5
TrustpilotWonderful team
Wonderful team. Superb communication and professionals. Pleasure to deal with.
5/5
TrustpilotTimely sale.
Timely sale.Considerate and friendly staff. Useful advice when needed.
5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant, fast and effective with exemplary customer service.
Agent replied · 11 June 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotLauren from savills has been very…
Lauren from savills has been very helpful. Many thanks
5/5
TrustpilotHighly recommend
Excellent customer service and slightly slow but smooth house sale experience.
5/5
TrustpilotVery good service
The service provided by James during the transaction was second to none - much appreciated, thank you.
5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
4/5
TrustpilotGreat attention
Great attention, good communication and service
Agent replied · 11 June 2024
We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent
Excellent, very helpful and all conducted in a professional manner.
Agent replied · 11 June 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 11 June 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
TrustpilotGabriella Palmano(Primrose Hill branch ) was brilliant and we don't think the deal would have happened but for her expert help and guidance through the process
Gabriella Palmano
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 11 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 11 June 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 11 June 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
TrustpilotWonderful experience selling my…
Wonderful experience selling my property in Wimbledon
Agent replied · 11 June 2024
Thank you for reviewing Savills Wimbledon. We are so happy to hear that we exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to do our best.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 11 June 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
