Every review we hold for the Dudley office, from every platform, shown as written. First names only.
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5/5
GoogleI don't usually bother with giving reviews but feel I should with this one. I'll keep it short and sweet so you're more likely to read it.
Gavin/The Property Penguin has provided impeccable service to help me find a tenant (for the first time) to rent out my apartment in Sutton Coldfield.
Gavin is very professional, always on hand and easy to contact, and cheaper than the "big players" out there. I will definitely be using Gavin again the next time he's needed!PositiveResponsiveness, Quality, Professionalism, Value
Richard Β· 26 October 2021
Agent replied Β· 25 October 2024
Thankyou very much Richard, it was my pleasure working with you.
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5/5
GoogleI rented a property with the help of property penguin. I actually hadn't heard of these guys before so I was abit hesitant. There was no need to be, with the help from gavin we were moved in within weeks, great communication, always on hand to help with any questions regarding the property and all round a great guy. Gavin was very professional and was very easy to talk to. Although I don't rent that property anymore even leaving a contract early was pretty smooth. I would definitely recommend gavin and his team at property penguin.
Kirsty Β· 10 April 2024
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5/5
GoogleAmazing service!!
Gavin was very helpful and made what usually is a stressful experience as easy, stress free and enjoyable as possible. We even got a bottle of Prosecco on moving day. We have been in the property 6 months now and Gavin is only a phone call/ text away nothing is too much to ask,Thank you so much for all your help Gavin!
I would definitely recommend using The property penguin.PositiveProfessionalism
Monique Β· 26 October 2020
Agent replied Β· 25 October 2024
Hi Monique, Thankyou very much for your review, all part of the service π β¦
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5/5
GoogleGavin and the team at Property Penguine have been first class. Since they took over the management of our properties they have got everything in order. Gas and electric certs all sorted, tenancy agreements updatd. I cannot recommend them enough.
Damon Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you very much Damon, I appreciate your review.
Thanks
Gavin
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5/5
GoogleAmazing!
My wife and I went through Property Penguin to find tenants and fully manage our property. Being first time landlords the process was incredibly straight forward because of all the hard work that went on behind the scenes. The process was slick, professional and suportive with excellent communication and totally trustworthy leaving a real stress free experience. We are so happy and relaxed knowing our property is being managed by these guys! Thank you. We are really happy with the service and we are really pleased with the outcome. Our property was snapped up in a week! Thanks again. Amazing!PositiveResponsiveness, Quality, Professionalism, Value
Dave Β· 11 April 2022
Agent replied Β· 25 October 2024
Thankyou for the great review Dave, it was my pleasure to assist.
Thanks
Gavin
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5/5
GoogleThank you Gavin and the Property Penguin team , for the highly professional, friendly and efficient service you provided in our recent house sale , I would highly recommend these guys , second to none ππ» β¦
Ant Β· 11 April 2023
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5/5
GoogleRecently rented a house from property penguin. The chap that helped us was incredibly helpful and very honest and didn't pressure us into rushing into any decisions. Would recommend them to anyone looking to rent or buy.
Thomas Β· 10 January 2025
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1/5
GoogleNot happy. Company number relates to a tree surgeon in Leicestershire. I wouldnβt trust any company that tries to drive web traffic using other, unconnected peoples names.
James Β· 11 April 2022
Agent replied Β· 25 October 2024
Dear James, I'm not sure what company number you are referring to, as we don't use any agency or automated formula to drive any traffic to our website? I have "searched" our company registration number in case of any misrepresentation and there were no problems or issues whatsoever.
Thank you
Gavin
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5/5
GoogleReally good set up and professional. Any issues within the property and itβs dealt with swiftly. Not that I had many in the nearly 3 years I was with them. Highly recommended
Mark Β· 10 April 2024
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5/5
GoogleProfessional service with good communication from start to finish. Would highly recommend to others.
D Β· 11 April 2022
Agent replied Β· 25 October 2024
Thankyou very much for the review Dan, only to happy to help
Thanks
Gavin
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1/5
Googletried several times to find a property I had seen but couldn't so gave up
Geraldine Β· 26 October 2020
Agent replied Β· 25 October 2024
Hi Geraldine, I don't think we have spoken, if you had called me, I'm sure I could have resolved your query. Take care. Thanks Gavin
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5/5
GoogleProfessional and reliable, truly recommend!
Sorina Β· 10 April 2024
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1/5
GoogleTo many cowboys
Keith Β· 11 April 2022
Agent replied Β· 25 October 2024
Dear Keith, following a check of our records, we note you have never been a client or tenant of ours, therefore maybe your review was meant for someone else. Please contact us, we would be happy to discuss with you
Many thanks
Gavin
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5/5
GoogleRating only, no written review.
Mariana Β· 11 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.