Woolley & Parks Driffield reviews

★★★★★ 5/5

Google

Eve Levitt Myself and my partner are currently in the process of searching for our first home and we have had a fantastic experience working with Eve and couldn’t have asked for a better estate agent. Eve is super friendly, easy to talk to and always quick to respond to any questions I had. I would highly recommend speaking to Eve for anyone looking for an estate agent. Thanks again for everything!

Catherine · 22 April 2025

★★★★★ 5/5

Google

Very helpful throughout Nothing was too much trouble After sales team fabulous Danielle especially Also the lady who's name I forget who came to see us at the beginning to talk us through everything

Louise · 30 October 2025

★★★★★ 5/5

Google

Excellent service from start to finish. Eve has been amazing throughout keeping us updated and making it a very stress free process. Thank you Eve

Ash · 30 June 2025

★★★★★ 5/5

Google

We have just exchanged on our new house purchase and I wanted to take the opportunity to say thank to Lizzie Jackson who has been amazing from start to finish. …

Nick · 26 March 2025

★★★★★ 5/5

Google

Dealt with Eve from first viewing to offer accepted, and throughout has gone above and beyond to arrange viewings and answered emails in others absence, couldn’t recommend enough thank you Eve!

Rebecca · 30 September 2025

★★★★★ 1/5

Trustpilot

Disappointment!

The property we purchased was advertised as being sold by a relative (in fact brother) of someone at Woolley and Parks The said ----(Someone has raised an objection to me naming the local tradesman who sold me the property, so l shall now refer to him as 'The coward' to keep this review from being removed) and his business partner bought the property 12 months ago, with the sole purpose of renovating it to sell. The property was advertised as being renovated by previous owners to high standards, with no expense spared.The truth is that the work carried out used good middle range quality fixtures and fittings. What let it down was the lack of attention to important detail, where they felt it would not be noticed immediately. For example, brand new doors too large to fit doorframes. There were a number of other significant issues. Another example being, the back door which runs off the conservatory was locked and appeared to have the wrong key. We therefore had no safe exit from the rear of the property in the event of fire.What goes way beyond this is the horror story of what was to follow within 24 hours of moving in on the 12th January 2023! There are four adults in our family. The most vulnerable person (who Woolley and Parks have been fully aware of, throughout every step of the purchase) is my elderly sister, who I care for. She suffers from severe osteoporosis, is house bound, and is extremely frail and fragile. On the 14th January we discovered that the gas had run out, and we were going to have to face three weeks ahead of us living in the bitter cold of January, without hot water and central heating. What the coward had failed to tell us was that the gas supply was on a pre-payment meter and held a debt of the previous owner, which was being deducted from every top up we made! We could not afford to keep my sister warm as the cost on the meter would have been over £850 per month. It was a simple matter to have the meter replaced by the supplier could easily have rectified in the year he owned the property. For the fittest and healthiest of us in the family, we have had to wear hats coats and scarves in the property for three weeks, but for my sister it has been a matter of life and death! For three weeks my sister has had the physical and mental torture of being isolated in one room with only an electric bar heater and not so much as a TV, because the aerial sockets had been plastered over, as had the BT socket during renovation. The rest of our home has been icy!In trying to follow this up with Woolley and Parks, Natalie Parks told us that our solicitors would be better placed to help, she commented that “they make more money from this sort of transaction than we do”. I know that some of these issues are not necessarily the responsibility of an estate agent, but any caring business would let common sense and decency prevail. As for the coward, he told us we should have done our due diligence and not to bother him anymore.I reported all of these issues to Woolley and Parkes several times and escalated it to one of the owners Natalie Parks who initially seemed concerned. However, she rarely returned my calls until I had called their office in Beverley several times. My emails were met with stony silence.We tried to go through our solicitors, but to take matters further they told us it would cost a minimum fee of £4,500. Both Woolley and Parks and the coward are fully aware of this and I feel that they are washing their hands of us because the sale is complete.My expectation, is that since he renovated the property, the coward should have been willing to put right the mistakes, such as the doors, which would have been straight forward for him, but difficult for me, as I am not a carpenter.I am deeply disappointed in Woolley and Parks attitude as they know very well what we have been through. We would have been delighted with a box of chocolates or a bunch of flowers for my sister, though I believe we deserve much more. They couldn’t even do that. Surely this is not the kind of publicity a reputable firm desires, considering the purchase is through one of their brothers.I have delayed writing a review of this firm to give them chance to address the issues but they have done nothing. My advice would be to sell your house with another firm and be extremely careful if you buy through them. This has been by far the worst experience I have ever had with any estate agent in over forty years.

Vaughan · 4 September 2023

★★★★★ 5/5

Google

Absolutely fantastic to deal with as a first time buyer. So friendly and reassuring everytime we spoke. I mostly dealt with Molly who was extremely helpful and able to answer all my many questions. On receiving my keys, I was also given a 'new home' gift box, which I thought was a lovely touch. Highly reommended.

Hayley · 28 May 2024

★★★★★ 5/5

Google

Great estate agent. On the ball, helpful, and is leeping us up to date at all the stages. Also recommended the best solicitors I've ever had in a house move.

Tracy · 30 October 2025

★★★★★ 5/5

Google

Excellent customer service and attention to detail by the Driffield office

KIRSTY · 24 March 2026

★★★★★ 5/5

Google

Great help during protracted negotiations further down the chain

Jeff · 22 December 2025

★★★★★ 5/5

Google

We felt really looked after with the amazing service provided by Lizzie. It was a long process and we really appreciated her transparency and communication keeping us informed and allowing us to plan when delays occurred. Brilliant service and highly recommend.

Rebecca · 29 November 2024

★★★★★ 5/5

Google

Fabulous sale agents you can't get any better than this friendly helpful and goes the extra mile 😀 …

Angela · 1 April 2026

★★★★★ 5/5

Facebook

Would 100% recommend the new homes team at Woolley and Parks! Kara has been absolutely amazing from our very first viewing of the property to giving us the keys to our first home! Both Kara and Lizzie were very professional and quick in answering any and all queries I had about the property!

Paige · 27 January 2022

★★★★★ 5/5

Google

Great service and communication, always friendly and helpful

Sally · 30 July 2025

★★★★★ 1/5

Google

I rang to arrange a viewing , to be advised the first available date was 5 days later. The cottage had only been on the market for 2 days. The day before we were due to view have looked at the property to see it was sstc. Very disappointed in the lack of any service by this estate agent. Not even a courtesy call to let us know.NegativeQuality, Professionalism

Ang · 25 August 2021

★★★★★ 1/5

Facebook

Recently sold my home through this agent but certainly wouldn’t use them again. Be very care who is supervising the viewings and who is allowed in your home. I came home after one viewing to find furniture moved about, doors and cupboards left open and a pair of steps left in my kitchen. When I contacted the agent they came back and said that the property was not been checked by their representative when leaving the property, who was supposed to supervise the visit, and that I should have been informed that more than the one person I’d been told about would be entering my home. They literally had two visits to supervise at my house and anybody could have been in and out of my house and I wouldn’t have know about it. Very poor service.

Steve · 12 June 2023

★★★★★ 1/5

Google

I telephoned on 28th May regarding a property Woolley and Parkes have for sale Nobody answer my call , even though it was 1pm, office hours, I left a message on there voicemail expressing an interest in the property for …

Ken · 22 April 2025

★★★★★ 5/5

Facebook

Hannah in Beverley was so very helpful. would definitely recommend using her expertise. Thank you Janet and Dave.

Janet · 28 September 2018

★★★★★ 5/5

Google

Excellent customer service. All the staff are very professional and helpful and marketed our property extremely well - hence the was sale agreed within 10 days of putting house on the market. I would highly recommend Wooley & Parks - (Driffield).

AMANDA · 1 August 2020

★★★★★ 5/5

Google

Very kind, helpful and professional staff. Would highly recommend.

Viv · 29 November 2024

★★★★★ 5/5

Facebook

I bought my house from Woolley and Parks nearly 3 years ago and found them very polite and very professional. I have now decided to sell my house, so I asked Woolley and Parks and another Estate agent to value my property for my own comparison. I decided to go with another Estate agent due to their rates being lower. When Woolley and Parks rang me to follow on from the valuation I politely explained and thanked them for doing the valuation. Well I have never been spoken to so rudely! Hannah, I'm not sure if she's based in Driffield or Beverley but her attitude towards me really put me off wanting to recommend Woolley and Parks. I originally felt guilty about not choosing Woolley and Parks, but I can honestly say if Hannah would have been selling my house I don't feel guilty as I found her very rude, the way I was spoken to infuriated me. I didn't deserve the attitude for making a decision that was best for me. I found her very unprofessional telling me the other estate agent only valued my property at that price because she did first, which isn't true as the other estate agent valued my property before she did. Very unprofessional in my opinion. I recommend Woolley and Parks but not Hannah.

Bethany · 6 July 2021

★★★★★ 5/5

Facebook

5 ⭐️ Sold our house within a week through W&P and I would highly recommend them as a modern estate agent. The staff are very professional, helpful and friendly. Top service and thanks to all the team at the Beverley office for all the help in making sure our sale went through smoothly.

Jemma · 9 October 2018

★★★★★ 5/5

Facebook

New Homes Live was a fantastic experience😀 Great to see a local proactive company taking interest in the local community 😀 Mark, Natalie are true professionals, and a pleasure to do business with.

Jez · 24 March 2019

★★★★★ 5/5

Google

The best estate agents by far. I knew from speaking with Natalie she was the best person to sell my house. Her team never put a foot wrong and really were proactive in getting the solicitors ar**s in gear to actually complete the sale. I've no hesitation in recommending W&P Driffield to anyone.

Dav · 4 March 2023