Every review we hold for the Downpatrick office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn’t have asked for a better experience with Lisa at Ulster Property Sales. From start to finish, she was incredibly supportive, professional, and genuinely caring throughout the entire process of buying our home.
Lisa went above and beyond to make everything as smooth and stress-free as possible. She was always available to answer questions, explain things clearly, and keep us updated, which gave us real peace of mind during what can often be a very overwhelming time.
Her kindness, patience, and attention to detail did not go unnoticed, and it truly felt like she had our best interests at heart every step of the way. We are so grateful for all her help and wouldn’t hesitate to recommend her to anyone looking to buy or sell a property.
Thank you again, Lisa, you made a huge difference to our experience!
Alex · 7 April 2026
★★★★★ 5/5
GoogleWe dealt mainly with Aaron and Lisa from the Downpatrick branch and couldn't have asked for any better service. When initially looking into selling our house Aaron explained the whole process for us and Lisa kept us updated throughout with the process of our house sale. Our house was sale agreed within a week and a half of putting it on the market. Really happy with how everything went.
Ciara · 14 February 2026
★★★★★ 5/5
GoogleAaron, Lee-Anne and lisa from UPS Downpatrick branch, it was a pleasure to work with yous, from the moment we decided to have a “ little look around at a few homes before putting our own house up for sale to the day we completed “ we have experienced a very professional service from start to finish . I would not hesitate to recommend the Downpatrick UPS team . Thankyou
Cathy · 14 February 2026
Agent replied · 14 April 2026
It was a pleasure working with you. Enjoy your new home
★★★★★ 5/5
GoogleGreat service from Lee-anne and Lisa. Both were very helpful and kept us up to date throughout the sale. I would highly recommend them.
Davy · 30 October 2025
Agent replied · 29 December 2025
Thank you so much. It was great doing business with you both
★★★★★ 5/5
GoogleJust recently completed a house sale with lisa in downpatrick, from viewing to every inquiry made , she was brilliant, following up on any questions i had , returning calls promptly. The whole office team seem to be great..nothing was to much trouble ensuring a very smooth sale, right down to the relationship with my solicitor. I couldn't recommend them enough..
Rhona · 30 October 2025
Agent replied · 29 December 2025
Thank you for your kind review.
★★★★★ 5/5
GoogleI can’t rate UPS Downpatrick highly enough. From the outset we received the best service from the team. Lee-Anne was with us every step of the way through selling our house, she was always on the phone when we needed help or advice and kept us up to date with the progress of the sale.
Thank you John, Lee-Anne and the team.
Laura · 22 May 2023
Agent replied · 24 August 2024
Thank you Laura
★★★★★ 5/5
GoogleUPS are a very professional and friendly Estate Agents. They help and guide you in every aspect of the housing market. Lee-Anne is a first class and professional manager who guided us step by step through all aspects of property sales. John Thompson and all his staff are certainly one of the best in the Housing Market field. A pleasure to work with.
Kind regards
Arthur McAuley
Arthur · 4 August 2022
Agent replied · 24 August 2024
Thank you Arthur
★★★★★ 5/5
GoogleWe recently used UPS in Downpatrick to handle the sale of our house. The service provided by them was first class throughout. From the initial visit by John then to Lee-Anne completing the brochure the process was smooth and stress free. Throughout the subsequent sales process Lee-Anne, Jacqui and John were always on hand to answer any queries or worries we had. We found the 3 of them to be so approachable and professional that it really made the process so much easier. Wouldn't hesitate to recommend them. Thank you all.
Joannr · 28 September 2023
★★★★★ 5/5
GoogleEfficient service delivered by the UPS Team which supported a smooth sale. The timely use of social media posts greatly accelerated the sale at the right times. This generated a surge in views and enquiries. Thanks to the Team!!
Gerry · 30 October 2025
Agent replied · 29 December 2025
Thank you for your kind review. It was a pleasure doing business with you both.
★★★★★ 5/5
GoogleOur experience of the team at UPS Downpatrick was excellent. Every aspect of the process and accompanying communication was professional and efficient. We highly recommend them to you.
Gillian · 21 May 2024
Agent replied · 24 August 2024
Thank you very much Gillian
★★★★★ 5/5
GoogleHad a very difficult sale of a house that was on with other estate agents before UPS. John had the house sold within no time, due to his diligence and team in the back office (Jacqui) finally got the house across the line. John and Jacqui …
Brian · 14 April 2025
Agent replied · 8 November 2024
Thank you Brian. Thank for your patience in difficult family circumstances. Wishing you well for the future. John and the UPS team
★★★★★ 5/5
GoogleA very competent and efficient service, with prompt updates and excellent staff. I am happy to highly recommend UPS Estate Agents
A customer · 30 October 2025
Agent replied · 29 December 2025
Thank you Myrea it was a pleasure doing business with you.
★★★★★ 5/5
GoogleOutstanding service from the entire Downpatrick team during the recent sale of my home. From the first discussion to the final completion, communication was excellent, marketing superb and the rapid, really short time from board up to offer …
Mark · 14 April 2025
Agent replied · 16 April 2025
Thank you Mark for your lovely review. It was great doing business with you.
★★★★★ 5/5
GoogleWe recently used UPS in Downpatrick to handle the sale of our house. The service provided by them was first class throughout. From the initial visit by John then to Lee-Anne completing the brochure the process was smooth and stress free. …
Joanne · 14 April 2024
Agent replied · 24 August 2024
Thank you Joanne
★★★★★ 5/5
GoogleI had a great experience working with Jacqui to purchase a house. Communication was excellent, keeping me informed every step of the way. Overall, I highly recommend UPS for their dedication to helping me find and buy my dream home.
Abdo · 16 April 2024
Agent replied · 26 November 2023
Thank you Abdo! We hope you really enjoy your new home. UPS
★★★★★ 4/5
GoogleThe Downpatrick office was extremely efficient at updating us on viewings & outcome. A good team
Elizabeth · 14 January 2026
★★★★★ 5/5
GoogleSold our house recently. Many thanks to John, Lee-Anne and Joe who were very professional and friendly. They kept us informed of proceedings and really helped us to make it a stress- free experience.
Charlie · 4 August 2022
★★★★★ 5/5
GoogleWhat can I say? Michael you were a pleasure at the viewings. It was always nice to talk to you on the phone John. Last but not least Leanne you went above and beyond helping and advising me. Your are a wee gem, your friendliness, professionalism and determination precedes you I just can’t say enough about you. You definitely win the award for being outstanding at your job. You bent over backward to help and inform me and I very much appreciate every thing you have done for me cannot thank you enough. Will definitely use UPS again. I never usually write reviews about anything but on this occasion I felt the need to thank you all for a very pleasant experience. Ten stars 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
Audrey · 31 May 2022
★★★★★ 5/5
GoogleExtremely helpful and pleasant staff and service, could not fault
Sarah · 8 December 2025
★★★★★ 5/5
FacebookHighly recommend UPS, Lee-Anne and the rest of the team are very professional and keep in contact with you every step of the way! Any queries / emails are answered promptly and they take all the stress out of viewings etc! Thank you once again!
Jackson · 8 July 2019
Agent replied · 22 February 2025
Thank you Heather for the review very much appreciated. Pleasure doing business with you.
★★★★★ 1/5
GoogleI’ve read the comments below and I have to add to it. Contacted them recently about a house to let. Left details and no contact received back. This is the 2nd house I’ve tried to rent of them in recent years. Totally unprofessional on the telephone and behave like I should be thankful for contacting them. Stay well clear. A law onto themselves.
Michael · 31 May 2021
★★★★★ 1/5
GoogleWanted to buy a property was sold in Jan 20 only took off post in June.. told me there property 3 weeks ago they call me back no call just excuses very shady.. I believe they sold the house and putting people off to Private landlords at less price friends within friends stay well clear..NegativeProfessionalism
Sonia · 25 August 2020
★★★★★ 1/5
GoogleAbsolutely terrible. Phoned to make a bid on a house after 2 viewings. Told the house was sold and fella dealing with me had left. Stay well away from this company.NegativeResponsiveness, Quality, Professionalism
Paul · 25 August 2021
★★★★★ 1/5
GoogleVery misleading service went viewing a property only to be told it was already taken time wasters basically
Silent · 1 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.