Trusted Agent profile · Downend

Hunters Downend reviews

2.6

★★★★★

704 reviews across 2 platforms

10 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ

Hunters's office in Downend, at 10 Badminton Road, is rated 2.6 out of 5 across 704 reviews on two platforms, including 91 Google reviews rated 4.5.

Google logo

4.5 / 5

91

Reviews on Google

This office

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Downend office, from every platform, shown as written. First names only.

1/5

Trustpilot

Rude manager (Sarah)

Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell

Lara · 13 July 2021

5/5

Google

Great team. Sold our house and I am now happily living in the very far north of Scotland. The team. Dave, Dave, Sarah, Sarah, and Donna are brilliant and I would highly recommend. Thank you

Cheryl · 26 October 2018

Agent replied · 24 October 2024

Hi Cheryl, Thank you for leaving this positive review for us. It was a pleasure helping you to move house. We hope you are settled into your new home and that you are enjoying Scotland!

1/5

Trustpilot

Don't use them!

We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.

Aria · 30 January 2023

1/5

Trustpilot

Poor service and follow-up on enquiries

I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.

Jon · 4 March 2023

1/5

Trustpilot

Absolutely awful

Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.

Peter · 25 July 2024

1/5

Trustpilot

Awful communication

Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.

Customer · 7 February 2023

1/5

Trustpilot

Poor experience for the 2nd time!!!

Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.

Joy · 8 April 2021

1/5

Trustpilot

Shocking company

Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...

Mark · 7 March 2023

1/5

Trustpilot

Poor experience

Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!

Anonymous · 22 January 2021

5/5

Google

Just sold with Hunters and they were always helpful, polite and friendly and quick to respond. Helped to make a very stressful situation a bit easier.

Stacey · 27 April 2024

1/5

Trustpilot

Arrogant bunch of people

Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.

MS · 19 September 2023

5/5

Trustpilot

Absolutely fantastic team at castleford…

Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good

Paul · 11 October 2024

5/5

Trustpilot

Excellent experience with Hunters

I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus

KG · 25 September 2021

5/5

Google

After buying a house through Hunters i can honestly say that they were excellent throughout the whole process and kept us up to date. I would definitely recommend them.

James · 26 October 2019

Agent replied · 24 October 2024

Hello James, thanks for the positive review, I hope you have settled in well in your new home, kind regards David

1/5

Trustpilot

Absolutely useless

Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns

Kids · 14 September 2023

1/5

Trustpilot

Very unprofessional company. Please avoid.

Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.

Mohammed · 13 October 2023

1/5

Trustpilot

Disgusting customer service

Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.

Abbie · 2 August 2021

5/5

Google

Having bought and sold recently with Hunters Downend I can highly recommend them. I was kept informed at all times and found all staff helpful and friendly.

Catherine · 26 October 2019

Agent replied · 24 October 2024

Hi Catherine, thank you very much for taking the time to write a review. Hope the move went well. Kind regards Dave and team.

1/5

Trustpilot

We are absolutely disgusted with the…

We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.

Melissa · 25 August 2021

5/5

Trustpilot

The world needs a new way of not…

The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.

Carol · 21 February 2020

1/5

Trustpilot

Rude, incompetent and pushy

Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.

Jane · 28 September 2020

1/5

Trustpilot

So unprofessional

Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help

Sophie · 12 September 2023

5/5

Google

Very good experience, helpful and professional throughout 👍 …

Jeffery · 1 December 2024

1/5

Trustpilot

Terrible management

Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop

Karen · 13 November 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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