Trusted Agent profile · Dorset
★★★★★
590 reviews across 3 platforms
2 Hound Street, Sherborne, Dorset, DT9 3AA
Jackson Stops's office in Dorset, at 2 Hound Street, is rated 4.7 out of 5 across 590 reviews on three platforms, including 99 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Jackson Stops won in 2026.
99
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
489
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dorset office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from the team throughout especially given iy east by any means a straightforward transaction -i don't think we would have got it over the line without Anthony's involvement at the final hurdle ! After dealing with numerous agents over the past year I would thoroughly recommend Jackson-Stops Sherborne
5/5
TrustpilotFirst Class Service
From start to the finish the service we received was first class. Would 100% recommend Jackson-Stops and Ed Russell.
Dear Graham, thank you! It's great to hear that you would 100% recommend us. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotLoren
Loren at Jackson - Stops has been great. Always attentive and prompt in her responses and service
Dear Stephen, it's fantastic to hear that you experience with Jackson-Stops and Loren in particular has meant you took the time to write such a positive review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJust completed our sale
Just completed our sale. Very impressed by the professionalism of Karl throughout the sale process. Always available, would highly recommend him to any vendors.Victoria Road Formby.
Hi John, thank you for taking the time to leave a review about your experience with our Lancashire branch, and we're very pleased to hear you would highly recommend working with Karl. With best wishes from everyone at Jackson-Stops.
1/5
TrustpilotUnprofessional Conduct
This is a complaint with a solid foundation. My partner and I wasted over a week negotiating to rent a property and the Associate Director with whom we were dealing with, never once returned our calls or called back when he said he would.We spent over 6 hours travelling to and from where we live to do viewings and on the final viewing we even took my step - daughter and step son to show them this is where we are going to live!The Associate Director told us on our final call with him he would call us back by the end of the day (Friday 10thFebruary or Monday morning 13th Feb) When we didn't hear from him, my partner called the office and was told, he is out of the office for a week on holiday! So he had no intention of calling back, this is so unporfessional and for this reason it is indivduals like this, that get estate agents a bad name!
5/5
TrustpilotWhat an amazing team at Jackson-Stops…
What an amazing team at Jackson-Stops in Dorking. I can highly recommend them if you are selling a property. Nothing was too much trouble and they were all very understanding as we were selling our mothers house. Thanks all !
Dear Mrs P, thank you for sharing your experience of our Dorking team when selling your mother's house, we're glad their professionalism shone through. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotAn excellent service!
Jackson-Stops Chipping Campden provide a very professional and friendly service. The team kept me informed and update throughout the whole process. I had many questions which were always answered and any next steps clearly explained. An excellent overall service!
Dear Esme, thank you so much for your review, highlighting the communication skills and professionalism of our Chipping Campden team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJackson Stops, first class execution …
Jackson Stops aimed high on the valuation and delivered. Very determined / hands-on approach. Attracted a lot of interest and numerous visits. Well done to the Bridport & Dorchester team!
Hi Julian, thank you for leaving a review about the determined/hands-on approach you experienced with our Bridport & Dorchester team, and we are pleased you had such a positive experience. Best wishes from all of us at Jackson-Stops.
1/5
TrustpilotVery poor communication & of-the-scale…
Very poor communication & of-the-scale valuations, their aggressive approach sticks out like a sore thumb. Use them at your peril but if you’re selling it means you will be on the market for a long long time.
Dear Gabby, thank you for sharing your experience. Please could you let me know the branch location so that we can take your feedback further? My email address is social.media@jackson-stops.co.uk. Many thanks in advance, Jo from the Jackson-Stops marketing team.
5/5
GoogleBoth Anthony and Christina have been absolutely fantastic, working through these very strange times, effortlessly. The service has been personal, yet professional, and we would highly recommend the whole team! Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Very kind words Natasha and we are delighted to have helped you with your move. Equally delighted to have found you some very lovely buyers who I am sure will look after your cherished house! Good luck with the next project from Anthony and all of us at Jackson-Stops.
5/5
TrustpilotVery happy customer
Fantastic help and attention to detail. Couldn't ask for a better service.
Dear Roderick, we couldn't have asked for a better review either! Thank you. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotThank you Jackson - Stops
Excellent service . Property beautifully presented . Efficient Staff . A satisfactory commercial outcome.Had a Buyer on Day one !Thank you all .Would not hesitate to use your company again .
Thank you for your five star review, we're proud to be described in this way! Best wishes from us all at Jackson-Stops.
5/5
TrustpilotVery responsive from initial call
Very responsive from initial call, always someone to answer calls from their office in Bridport, great brochure produced and was able to get many viewings with an eventual sale.
Thank you for your lovely review. We're delighted to hear how proactive and professional you found our Bridport and Dorchester team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotLight years ahead of the previous estate agent we used
Great experience with Jackson Stops & Anthony at the Woburn office in particular - light years ahead of the previous estate agent we used - would thoroughly recommend!
Dear Matthew, thank you for your five star review of our Woburn branch, highlighting Anthony's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotVery poor and unprofessional
Very poor and unprofessional. Be very careful getting your house valued. Poor sales process. Wouldnt use ever again. If you are in the Oxted area many other more professional firms.
Dear Adrian, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.
5/5
GoogleChristina Jones dealt with the sale of my mother's house in Sherborne and it was impeccably handled
Dear Rupert, thank you for taking the time to leave a review, and we're pleased that you felt Christina dealt impeccably with the sale of your mother's house. With best wishes from everyone at Jackson-Stops Sherborne.
5/5
TrustpilotJackson Stops - Sevenoaks
Isabelle from the Sevenoaks office was extremely helpful and friendly throughout the entire lettings processed. The team are easy to contact and have been very accommodating to us as prospective tenants. Highly recommend.
Dear Max, thanks for reviewing our Sevenoaks lettings team, we'll be sure to pass your feedback to Isabelle. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotProfessionalism in difficult times…
I can recommend my selling experience with Jackson Stops, in particular the professionalism of Mandy Bissell who followed the process (during a difficult time with Covid and associated complications) from beginning to end.
Dear Carol, thank you for praising our professionalism during these challenging times, best wishes from us all, Mandy in particular!
5/5
TrustpilotThe Pimlico office of Jackson-Stop provides an excellent professional service. Very satisfied.
The Pimlico office of Jackson-Stops sold my house. It was a very difficult market but they got a good price and I was very happy with the service. They clearly understood the market very well and gave me very good advice during the whole process. I would strongly recommend Jackson-Stops to others wishing to sell property in Pimlico.
5/5
TrustpilotSuperb Service
We had a superb service from Ria and James who kept us updated throughout the process and would not hesitate to use or recommend Jackson-Stops for any property requirements
Dear Yvette, thank you for sharing your experience of our Barnstaple team, highlighting James and Ria's teamwork and professionalism. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotThe Jackson Stops staff were most…
The Jackson Stops staff were most helpful and they were easy to get hold of and they kept me well informed in regard to the progress of the sale.
Thank you for acknowledging our staff's excellent communications skills - best wishes from us all at Jackson-Stops.
5/5
TrustpilotAmazing!
At every step ofrenting out the appartment, the whole team at Jackson Stops worked in harmony with great professionalism and compassion. They were just amazing!
Dear Jamila, thanks so much for your glowing five star review! Best wishes from us all at Jackson-Stops.
5/5
TrustpilotFantastic service
The experience of buying a house doesn't have to be stressful or time-consuming. With Lucy and her teams' professionalism and round-the-clock service, everything's made easy, quick and possible.
Dear Alan, we are delighted to receive your five star review, complimenting our professionalism and ability to achieve excellent results with minimum fuss. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotBe careful when engaging WA14 office
Be careful when engaging WA14 office. Seriously let down by the dog eat dog way of operating so went with competitors who are strait talkers and provide fair advice.
Dear Gabby, we're sorry to see this review. We've raised this with our Jackson-Stops Hale branch director, Anthony Jevons, who cannot connect your experience with our business. We would welcome a chance to discuss this in person, please would you share your contact details via email to social.media@jackson-stops.co.uk? Many thanks, Jo from the Jackson-Stops marketing team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jackson Stops, Sherborne won Trusted Agent; Jackson Stops, Weybridge won Platinum.
