Trusted Agent profile · Dorridge
★★★★★
483 reviews across 2 platforms
No. 2, The Forest Shopping Centre, Station Road, Dorridge, B93 8FG
DM and Co Premium's office in Dorridge, at No. 2, is rated 4.9 out of 5 across 483 reviews on two platforms.
Every review we hold for the Dorridge office, from every platform, shown as written. First names only.
5/5
TrustpilotDM & Co. Homes Helpful
My experience with Alex Griffiths of DM & Co. Homes was great because he introduced me a much desirable property when we have missed the second best property option to buy. Though there were bumps in the process of purchase, Alex helped resolving for a fair deal among parties with constant follow-up. The outcome was a satisfactory one.
5/5
TrustpilotI would recommend them to anyone…they…
I would recommend them to anyone…they have excellent customer service,lovely friendly staff and they feel like a family. Best advice you can get from them and very sincere to their work. Rav was very professional and helpful throughout my journey, she was very friendly and committed.highly recommend!
Thank you so much for your kind words Mariam, it is lovely to read as I know the effort that goes into everything that the team touches. All the very best, Dominic
5/5
TrustpilotDM&Co
DM&Co. have helped us secure our property of choice. Harvey has been communicative, professional and delivered an excellent service to us during this process.
Thank you 🙏🏻
5/5
TrustpilotSuperb professional service from Matt!
Matt was amazing from first viewing to final completion. Helpful, professional, diligent, and a pleasure to deal with. He was pivotal on helping to secure our sale. An absolute star… Thank you Matt!
Thank you so much - Matt is thrilled to bits and wishes you both all the very best moving forward. Best wishes, Dominic
5/5
TrustpilotI would highly recommend DM&Co
I would highly recommend DM&Co! It was my first property purchase so the process was new to me but both Amy and Victoria made everything so easy, regularly checking in with myself and both sets of solicitors to make sure that everything moved along quickly. They were available to answer any questions throughout and made it all simple!
5/5
TrustpilotSimply the best!!
Ann and all the staff at DM&Co were incredibly supportive from start to finish. They literally bent over backwards to help and support me and my elderly father to secure a home close by my own home, which now ensures he’ll have support almost literally on his doorstep 24/7. I honestly cannot thank Ann and her team enough!!
5/5
TrustpilotAmazing support
A big thank you to Ann and the wider DM team for their support though the selling process of my home and purchase of a new home.The personal touch by Ann made the difference through a stress full time.Many ThanksLee
5/5
TrustpilotDM & Co have been fantastic
DM & Co have been absolutely brilliant throughout the process of selling my late Mum's house. We had several valuations before choosing DM and Peter's valuation was the most realistic and thorough. Updates and communication throughout the whole process were outstanding, especially from Ann.
5/5
TrustpilotHelpful and supportive team
We used DM & Co to sell our house and whilst at first the sale was pretty straightforward, towards the critical stage of exchange and complete we had a few headaches. This was due to one of the buyers lower down in the chain experiencing some challenges with paperwork. During this time David Master and his colleague stepped up to the mark and helped us enormously, with professionalism, support and kept on the case to ensure we were kept informed of the events that were taking place. We eventually exchanged and completed, and I can only thank David for his great sense of humour and tenacity in ensuring we did get there. DM & Co are a busy estate agent, but they do support you in those very critical times, which is so important and we would not hesitate to use them again.
5/5
TrustpilotProbably the best estate agency in Dorridge
We received excellent service from all of the team at DM & Co. in Dorridge. Special thanks go to the professional approach provided by Matt, Lisa, Rav and Cathy who handled our sale. Overall they made the experience as painless as one could hope for and dealt with the hiccups straightforwardly.We had a similar experience to others whereby DM & Co. replaced another estate agency. They sell your property proactively rather than just take a few photos and list it on Rightmove.DM & Co. provides a quality service. We recommend them highly.
David THANK YOU so much for your kind words, the effort that the Dorridge team are putting in is really starting to show and this review has absoluetly made our day! I wish you all the very best moving forward - Dominic
5/5
TrustpilotWe've had a faultless experience…
We've had a faultless experience working with Ann and Warren at DM&Co. Warren was super quick to get our property back on the market after a brief hiatus and Ann and the team were very efficient in setting up the viewings for us. She blocked time in our diary, booked many viewings in, kept us up to date and was quick to provide viewing feedback - without prompting from us! She has been a real super star in what can be a slow and painful process at times!
5/5
TrustpilotEstate Agents are ten a penny…
Why do estate agents have such a bad name as mercenaries, leeches, wide-boys in flashy suits and cars? Most of them probably deserve such labelling. They are ten-a-penny, just look at the local newspapers, full of adverts for the multitude of them out there...yet when engaged, they are plugged into one of the most important, value based, emotional transaction in most peoples lives! So it is important if you have to use them that you get it right, they can make such a difference on price achieved/paid, the intermediaries in negotiation reducing your stress and greasing the progress of the transaction getting to a successful conclusion. In most cases, they are a necessary evil...like having to go to the dentist....but it's important to select the best. DM&Co are first class, David steers the sales ship well, Ann went over and above and even on her days off to ensure that we were kept informed of progress on the recent sale, she interfaced well between us and our buyers, almost part of the family, resulting in a very smooth transaction. Thanks Ann, much appreciated!
5/5
TrustpilotJust would not have happened without DM&Co
2020 seemed a good year to move house and having accepted an offer in early January, we contacted DM & Co with regards to viewing a couple of properties they were marketing. From the off Ann was great.She really got to grips with what we wanted from our new home and why and then worked hard to get us exactly what we were looking for, with several viewings of houses we liked arranged all over just a few days. The first property that we had an offer accepted on didn't work out 12 weeks later. Then came Coronavirus and lockdown.Throughout it all, both Ann and David really supported us with regular updates and eventually, we had an offer accepted on a property that we had previously viewed with Ann. Despite solicitors on furlough and everything on stop, they worked tirelessly to get the move into our new home over the line, helping us keep our buyer who had patiently waited 33 weeks!We are really grateful for everything they did for us and would not hesitate in recommending them to anyone either looking to list or for help in finding their ideal home in the Solihull area.
5/5
TrustpilotExcellent service
Excellent service, Victoria was amazing and gave 100% commitment to pushing our sale through.
Thank you Melanie. One of the hardest parts of selling is getting it over the line! All the best, Dominic
5/5
TrustpilotKnowle house sale
I have just completed the sale of my house in Knowle. I chose DM & Co as my agents following an unsuccessful attempt using a national on-line agency.DM & Co were excellent throughout what was a protracted and difficult selling process due to the depressed state of the housing market and issues with the condition of the house which had been adapted for the use of my wife, who was severely disabled.Multiple viewings were expertly conducted by Anne Wood, who found several prospective buyers following failed completions, which occurred for reasons beyond our control.She was magnificent throughout. Always courteous and understanding and very responsive to my requirements.The back room staff, particularly Debbie and David, were similarly helpful and the whole experience, which could have been horrendous, was handled with professionalism and care.Given the amount of work involved, the fees charged were as agreed at the outset and were very modest for the amount of work involved.I would not hesitate to use DM & Co again in the future, should I need to and would thoroughly recommend anyone else to do so.I could. not have done better. I wish Dominic and his team the very best wishes.
5/5
TrustpilotDM & co we're really helpful and very…
DM & co we're really helpful and very professional. All the staff were polite and understanding throughout the whole process and in particular Victoria was a great help in completing sale.
5/5
TrustpilotAll these estate agents are the same.....aren't they??
Before I used DM&Co i used another local agent, this agent were cheaper, always polite and professional, but they just couldn't get a sale in months.I was recommend to use DM&Co, within 3 days of an open house sale I had two offers, we had the usual issues with buyers and first one fell through and the second finally came through.The difference with this house sale was the unusual circumstances in which I had to sell the property for the family which was totally emotional.I wish to thank David who carried out the chasing when required and especially to Ann who started and finished the process and also worked through covid 19 to get the sale done.Thank you Guys for standing by me.
5/5
TrustpilotFantastic Level of Service Throughout
Everyone I dealt with at DM & Co. Homes was professional yet friendly. The feedback I got at every stage of the process was something I have not experienced with other agents.Due to unforeseen circumstances, the sale process was delayed several times, yet at no stage did I sense any frustration or experience a reduction in the level of service from anyone. Frankly, I would have forgiven them for getting fed up!I decided to work with DM & Co. Homes even though they were more expensive than other agents, because I got the impression they would do a better job. To be honest, they were even better than I anticipated. I would unreservedly recommend DM & Co. Homes to anyone buying or selling a property. Keep up the good work guys!
5/5
TrustpilotDM & Co professionally and efficiently helped to sell my late fathers home
DM & Co helped to sell my late fathers home and even managed to ensure that the sale completed during this concerning Covid 19 period. At all points in my dealings with DM & Co - from my initial enquiry by phone to arrange a valuation and visit to the final stages of the sale journey - all members of staff that I interacted with and met were extremely professional, knowledgeable, honest, helpful, friendly and easy to work with. The sale particulars were developed quickly and accurately and changes and updates undertaken immediately. These particulars really did make the most of the house. Both Debbie and Ann went above and beyond when the initial buyer could no longer purchase the property; during the viewings when a potential electrical overheating issue was identified and I was informed immediately and they helped to resolve, and during the final stages of the sale which took place in March 2020, during the COVID 19 crisis, where last minute hurdles were overcome by communication with the buyer and ensuring a COVD 19 safe key exchange with the buyer on completion day. I think the main difference that I have found with DM & Co as compared to agents I've previously used, in addition to the above elements, is the fact that at no point did I need to chase them for updates or for clarification on progress with particulars, viewings or the sale in general - they were proactive and timely throughout. Thanks DM & Co.
5/5
TrustpilotA big thank you to Rav from DM&Co for…
A big thank you to Rav from DM&Co for helping us secure our property of choice. Rav and the team took time to understand our requirements and helped us ensure the transaction ran smoothly within a tight timeframe. Thank you so much Rav for your patience, professionalism and kindness, we really appreciate it!
5/5
TrustpilotVictoria
Victoria, Amy and all the team at DM&Co have been fantastic. Their professionalism and support were just what we needed. Even when our first sale fell through on exchange day, we didn't panic and got it over the line eventually. Thanks :-)
5/5
TrustpilotFrom initial contact Ann worked…
From initial contact Ann worked tirelessly on helping us achieve the purchase of our “forever” home. We had a few hiccups with the sale of our previous home, but Ann’s regular contact with us and her client allowed that bit of extra time to finalise our own deal. The entire process from offer, offer accepted, exchange to complete took us just 8 weeks!Yes the chain was short, but Ann took onboard all parties desire to move as quickly as possible….and helped make it happen. We have been in our new home for just under a week, and we love it. We even had the pleasure of meeting the last owners, who explained they were previously on with a different agent, and wished they had used DM&Co from the start…..but hindsight is a wonderful thing. Ann, I will miss our chats. Thank you so so much, you are a credit to your team.
5/5
TrustpilotExceptional Service and a Smooth House Purchase Experience!
I recently purchased my house through DM & Co Estate Agents, and I couldn't be happier with the service provided. From start to finish, they were exceptionally friendly, professional, and efficient. The team was highly organized, ensuring that the entire process was smooth and stress-free. Their quick response times and attention to detail truly stood out. I would definitely use their services again and highly recommend them to anyone looking to buy or sell a property. A fantastic agent!
5/5
TrustpilotGreat team and outstanding service.
Rob from DM & Co has done an amazing job finding me a tenant for my property in Shirley. Being a landlord for the first time can be very daunting and I can confidently say Rob was great to work with. He took his time to explain the process, regulations and things we need to look out for. He fell in love with property the moment he saw it just as we did when we first bought it. The tenants he has found are a delight and it’s refreshing to meet people who are looking for a home and not just a house. He showed passion in his work and I will definitely recommend him to all landlord’s, as I will be using him for my next project also. Thank you and your Team and I wish you all a great Christmas and happy New Year. Manny Singh
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