Trusted Agent profile
★★★★★
61 reviews across 2 platforms
31 Nether Hall Road, Doncaster, DN1 2PG, Doncaster DN1 2PG
Robson Estates's Doncaster office at 31 Nether Hall Road is rated 3.7 out of 5 across 61 reviews on two platforms, including 55 Google reviews rated 3.7. Checked 9 October 2026.
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
5/5
GoogleI recently rented an apartment from them, which is perfectfor me. The company is extremely professional & efficient. The staff are very friendly & will go out of their way to make you feel comfortable in your new home. Special thank you to Karen & Jon... Top quality service 👏 …
4/5
GoogleI have recently rented a flat with Robson. They are excellent and friendly. When I had any problem, they sorted it very quickly. I would recommend it to lots of tenants. Thanks Jon and Karen.
5/5
GoogleWe were looking at properties in Doncaster to rent and had been to a couple of estate agents with no luck. It wasn't until we spoke to Helen at Robson Estate agents that we actually found someone who was interested in our needs, not just a …
5/5
YellAmazing
Excellent company! They were so helpful in helping me find a house at an affordable price. Work was carried out quickly and was arranged to fit me, which was super helpful. Would highly recommend to anyone looking for an easy, relaxed tenancy!
1/5
Google2 weeks of trying to get the wifi put back on, will not even get back in touch with me to discuss problem. Dumped rubbish outbof the house in garden about 3weeks ago and still wont remove it, cant even manage to talk to anyone about this matter, . Cant even get in touch with them regarding it and they just dont return my calls or messages. Not professional at all.
1/5
GoogleNow I heve problem.Agency not answer.When move out my neighbor still rubbish everywhe.Now is will by 3 weeks Iike that
1/5
Googlethese aren't even worth the one star to be completely honest. moved in during the winter months and got hit with damp and black mould excessively which left me and my partner I'll for some months. rang the agents to which they replied "just clean it with some bleach".. which then stripped the paint in several places.. a few days later a man came round to see the damp, and his answer was "keep your windows open all day or it will never dry" in February?!? did he not understand how much heating costs? his reply to that was to just wear a coat. laughable. the electric system is on a meter to which I had to ring the agents and ask the landlord to bring me tokens, abit dodgy if you ask me. to which she would take up to five days to put the electric on sometimes, leaving us with no electric and no emergency.. two weeks before we were due to move out our electric ran out FIVE DAYS AFTER ASKING FOR IT TO BE PUT ON, leaving us with no choice but to have to move into our parents when there wasn't even any room for us, as there was no emergency.. now they conveniently want our bond money to pay for decorating, which somehow amounts to over £400.. I don't think so.
1/5
GoogleRented a damp flat with no heating wasn't allowed the electric key so had to get electric thru the landlord which left with no electric all wknd as asked to put some on on the Thursday and wasn't done so Friday it ran out with no emergency numbers to ring. Now trying to charge the exact amount of the value of the bond for redecoration after only being there 6 months funny how the total is the same? Complete scam artists and not surprising they havnt re let it yet!!!
1/5
YellAVOID BY MILES !!!
WORST RENTING COMPANY EVER !!!!! If you decide to open your own renting agency with your friend after a hangover with ANY CLUE how to do it you would still do a better job then this....They are smiling in your face promising everything will be sorted but once you close the door they just throw away the scrap of paper they put the note in an you are DEAD to them ( of course until the payment day )....Arrogant and extremely amateur staff - DISAPPOINTED is not enough strong word to describe the experience with them
1/5
Googledisgraceful me amd my partner payed are rent we were never no trouble hpuse kept tidy garden maintain well, we called them on many occasions due to problems that they never fixed, when we did move we were refused are deposit back cause of the problem they never fixed and they blamed on us and said the property was left with stains on carpets which they wasnt cause my mother in law got a carpet cleaning conpany to clean them the day we moved and we had nothin but harassment from robsons by letter sayin we owed them £600 odd pound for a carpet cleaner to clean the place would never use them again and i now know why prople dont!!!!!!!!!!
1/5
GoogleAn absolute disgrace of a company. I was a tenant of theirs for 3 years and kept my flat clean, tidy and in good repair at all times. The agent offered no support with arranging any kind of maintenance work and no inspections were carried out at any point. Anything that needed to be done was done by the landlord himself, for whom I have sympathy. Upon leaving, my deposit was not repaid within the timescale required under my tenancy agreement and despite chasing the agent by telephone I was given no explanation. Eventually it emerged that a leaving inspection had not been arranged until some four weeks after the end of my tenancy, by which time I could see that people had been into the property as there were 'To Let' signs inside the window. When the inspection had been carried out and my deposit was refunded, the sum of £120.00 was withheld for 'cleaning' - with no explanation at all. I therefore raised a dispute in the MyDeposits arbitration scheme, which the agents did not even bother to engage with and I was, 3 months after my tenancy ended, refunded the remaining £120.00. Most properties that this agency list are available with other agencies. Avoid these clowns at all costs.
1/5
YellTerrible company, AVOID!
An absolute disgrace of a company.I was a tenant of theirs for 3 years and kept my flat clean, tidy and in good repair at all times.The agent offered no support with arranging any kind of maintenance work and no inspections were carried out at any point. Anything that needed to be done was done by the landlord himself, for whom I have sympathy.Upon leaving, my deposit was not repaid within the timescale required under my tenancy agreement and despite chasing the agent by telephone I was given no explanation. Eventually it emerged that a leaving inspection had not been arranged until some four weeks after the end of my tenancy, by which time I could see that people had been into the property as there were 'To Let' signs inside the window.When the inspection had been carried out and my deposit was refunded, the sum of £120.00 was withheld for 'cleaning' - with no explanation at all. I therefore raised a dispute in the MyDeposits arbitration scheme, which the agents did not even bother to engage with and I was, 3 months after my tenancy ended, refunded the remaining £120.00.Most properties that this agency list are available with other agencies. Avoid these clowns at all costs.
1/5
GoogleThey seem to take on tenants that cause antisocial behaviour and then when advised about it they do nothing to rectify the problem. How often do they carry out periodic checks? I would not recommend them.
1/5
GoogleOver price for everything
1/5
GoogleThey don't care about you. They are incompetent, it is a miracle that they are still on the market. It is difficult to reach them, most of the time they don't answer the phone and usually there is no one at the office. Don't recommend them at all, this one star is more than they deserve!
5/5
YellReally good experience as a landlord.
Really easy to work with as a landlord , id highly recommend them to any other landlord who is looking to receive hassle free rent, they dealt with everything from maintenance to rent collection. I received swift payments and they made sure the house was in the condition i gave it to them.
5/5
GoogleRobson estates are a first class company! The man at the helm of Robson Estates, Lord Farqua, directs this formidable lettings establishment to the benefit of all. With strong management through his trusty Captain, Karen. My flat is my home. Thankyou.
4/5
GoogleFriendly and helpful staff .Recently had painting decorating done they did a fantastic job they worked really hard they were friendly as well flat looks amazing I love it just want to say a big thank you to the painters
1/5
GoogleTerrible service. Not truthful, misleading. Totally unprofessional. Their seems to be no regard to the health and wellbeing of the people that they provide accommodation to. one lady especially called karan lies continuously and seems to enjoy peopled suffering
5/5
GoogleThe best real state in doncaster Town agent's are lovely and very helpful I highly recommend this agency for all the people who's looking for renting and selling buying houses 10thousand likes
5/5
YellExcellent
Throughout my tenancy of the last 3 and a half years the staff have always been friendly and very helpful with me and have always been contactable when I've had a problem with anything
5/5
GoogleMe and my parter was with robsons for about 4 years and they were amazing very friendly and helpfull they will go out of their way to help you in any way they possibly can.
5/5
GoogleThey have always been nice to me and quick to solve any issues that I had from time to time with the house that I was living at. Overall a good agency .
5/5
GoogleBrilliant experience, very helpful team in Doncaster branch. Been living in the flat in town center for 7 years and I will definitely be looking at renting the property through Robson Estates again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robson Estates's Doncaster office has 61 reviews across two platforms: 55 on Google, 6 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Robson Estates is rated 3.7 out of 5 across all 61 reviews, and 3.7 out of 5 on Google from 55 reviews, checked 9 October 2026.
Robson Estates, 31 Nether Hall Road, Doncaster, DN1 2PG, Doncaster DN1 2PG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.