1/5
GoogleRating only, no written review.
Trusted Agent profile · Doncaster · South Yorkshire
Verified
Moss Properties Doncaster reviews
★★★★★
1,913 reviews across 1 platform
White Rose Retail Centre White Rose Way, Doncaster, South Yorkshire, DN4 5FT
Moss Properties's office in Doncaster, South Yorkshire, at White Rose Retail Centre White Rose Way, is rated 4.8 out of 5 across 1,913 reviews on 1 platform, including 1,913 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Moss Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Moss Properties Doncaster is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: Yorkshire and The Humber Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
Reviews
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
Google5/5
GoogleOnce again this team has been nothing but outstanding. I cant recommend enough. Nothing is a problem, they are professional and sincere. I'm not sure who owns Moss properties but the team at Doncaster needs huge … More
5/5
GoogleWe are absolutely made up with the standard of service we have received from the Moss Properties particularly from Anita and Fran who have kept us informed and updated every step of the way through emails. … More
1/5
GoogleWas left without hot water for over 5 months and they expected me to still pay full rent even though they were in breach of the landlord and tenancy act of 1985 as well as their own tenancy agreement. … More
5/5
GoogleLaura and Chloe have helped me and my family find a rental property. They have been efficient and professional throughout as well as being very friendly and approachable. Would highly recommend Moss properties
5/5
GoogleHad a great experience so far dealing with Abbie from Moss Properties. Hope they continue with the great service and don't let me down. Very professional and keep clients informed at all times.
1/5
Googleim property for 4 years with no heating no toilet working and fire doors that cant open. reported so many times im practicly first name terms with everyone. only people that are really worth anything in this company is the concierge who is fantastic.
1/5
GoogleSo upset with the lack of communication and efficiency. Always an excuse. An absolute nightmare having to follow up several times and getting no where.
5/5
GoogleI would like to express my gratitude to Victoria. She put her all in helping us and she was professional. Thank you so much😊 …
5/5
GoogleExtremely friendly and professional staff at Moss Properties. They have supported us throughout the renting and finally selling our property. Would highly recommend their services.
5/5
GoogleFantastic!
5/5
GoogleMoss Properties have managed a residential property of mine in Doncaster for over 10 years, and have never been anything other than efficient and professional in both finding tenants and dealing with any issues as they arise.
5/5
GoogleGreat team of people to work with, they excelled in every area, I would most definitely recommend Moss properties to other people looking to sell or let out there home! … More
5/5
GoogleViewing with Moss was a great experience from start to finish! They had all details that we needed to know about the property and did everything to keep us safe during COVID!
5/5
GoogleI'd found Miss Properties, to be one of the ' better' Estate agents in the region, after a number of poor experiences in my search for a new rental home. … More
5/5
GoogleExcellent customer service from a lady called Victoria, extremely helpful when discussing a rental property, explained everything clearly and took all necessary details down.
5/5
GoogleExcellent service. I've always found them reliable, friendly, helpful and efficient. Also, it's easy to get through whenever I need to speak to someone.
5/5
GoogleLovely service, friendly staff and all together a lovely experience. I received a call from Victoria and she was a pleasure to talk too.
1/5
GoogleMultiple false promises, mistakes with online tenancy platform (I was removed from accessing my own tenancy), they hid damages with pieces of furniture and they didn't tell the landlord we moved in until 2-3 weeks into the tenancy despite … More
5/5
GoogleI have been considering selling my house and although I have now sold it privately Hayley continued to be so helpful and gave me advice and guidance for my next steps
1/5
GoogleOnce you’ve moved in, there basically done with you. Getting in contact with georgia is like tooth ache (painfull) All she seemed to be interested in is the review … More
5/5
GoogleHad chat with Paula who was very polite and professional arranged to talk at a later date when my circumstances change W s
5/5
GoogleReally friendly and professional, was great to have a call so quickly and to be kept on the records. Felt so at ease.
5/5
GoogleThe service was excellent to the highest standards We truly got well looked after by Abbie in every way Thankyou very much Abbie Keep up the good work 🙏 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Moss Properties Doncaster
Has Moss Properties won any awards?
Yes. Moss Properties won Platinum in The Trusted Agent 2026 awards. It also won Silver for Yorkshire and The Humber Estate Agency of the Year at the Trusted Agent Awards Night 2026.
