5/5
GoogleVery nice, courteously, helpfully, understanding
Agent replied · 20 November 2023
Thank you Dragos thug, for taking the time to leave our time a 5-star review! -Team Moss
Trusted Agent profile · Doncaster · South Yorkshire
Verified
Moss Properties Doncaster reviews
★★★★★
1,913 reviews across 1 platform
White Rose Retail Centre White Rose Way, Doncaster, South Yorkshire, DN4 5FT
Moss Properties's office in Doncaster, South Yorkshire, at White Rose Retail Centre White Rose Way, is rated 4.8 out of 5 across 1,913 reviews on 1 platform, including 1,913 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Moss Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Moss Properties Doncaster is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: Yorkshire and The Humber Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
Reviews
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
Google5/5
GoogleVictoria understood what I’m looking for and was very helpful
Agent replied · 20 November 2023
Thank you Ross for your 5-star review. We appreciate your feedback. -Team Moss
5/5
Googlechanice has been very helpful and kept me up to date with everything Thank you x
5/5
GoogleJust wanted to leave a review of how great my experience has been letting with Moss Properties. For someone that's busy with work , it's been really simple from the start and the service received has been great. I would also like to … More
5/5
Googlevery good customer service, asked questions about what i wanted and when.
Agent replied · 20 November 2023
Thank you Hannah for your feedback on your experience with Moss -Team Moss
5/5
GoogleWhat a refreshing change to deal with a really helpful and caring Estate Agent- Moss Properties. On a personal note, Paula has consistently gone out of her way to provide all the information I required and her attention to detail was faultless- excellent service and keep up the great work!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent clientel service thumps up
Agent replied · 20 November 2023
Thank you Kelvin Zenda for taking the time to leave a review. We appreciate your feedback. -Team Moss
5/5
GoogleAlways done what she said she would . Chaced both my safe and purchase. Realy happy with the help i have had . Thankyou Nicola
Agent replied · 20 November 2023
You're welcome Elaine! Happy to help.
5/5
GoogleBrilliant service from Rhiane, excellent communication from with regards to the property I am buying
5/5
GoogleVery welcoming, great hospitality and all around amazing at answering any questions which was asked.
5/5
GoogleHats off to their marketing team for both the valuable content and the excellent responsiveness!
1/5
GoogleContracted to undertake some renovation work on behalf of Moss. Eason group contracted me on the behalf of Moss and directed me to the work required. … More
Agent replied · 20 November 2023
James I’ve followed this up with the company you are referring to and would kindly ask you to remove this review with immediate effect.
5/5
GoogleWe had been waiting a full year for maintenance on our fitted wardrobe which was dangerously unsafe since the date we moved in and were despairing of it being resolved because multiple requests were ... uneventful, but I wish to give 5 … More
5/5
GoogleI come from Poland and sometimes talking on the phone is problematic and when it comes to serious matters, stressful. Victoria who works at Moss Properties was very friendly. We may not have been able to rent the apartment that my boyfriend … More
5/5
GoogleVery reactive good communications
Agent replied · 20 November 2023
Thank you Mark Theakstone for you review! -Team Moss
5/5
GoogleThey were very helpful. Thanks
Agent replied · 20 November 2023
Thank you Emre Ereser for leaving a review for our team!
5/5
GoogleGood customer service very helpful and friendly. Explained the process and everything very clearly
5/5
GoogleA pleasuring meeting Zara and very helpful helping with my property search. Thankyou Paul
4/5
GoogleMy experience up to press of dealing with Moss properties has been really positive
1/5
GoogleI know someone who has just moved with moss properties and there so unreliable left her without a basic necessities and don’t answer calls or come and do simple tasks all these reviews are a joke and you all lie on them about very helpful doesn’t seem like it to me
5/5
GoogleI have been dealing with Laura and Chloe at the Doncaster branch in finding a home to rent. They were absolutely brilliant and helped me from day one to me getting my lovely new home. So professional and helpful and nothing was too much trouble, lovely girls. Thank you both x
5/5
GoogleVictoria called me within 5 minutes of applying for a property and took my details. She made notes of what I was looking for so she could update me on any other properties that may be what I am looking for. … More
5/5
GoogleVery helpful and I well informed. Pleasure to work with.
Agent replied · 20 November 2023
Thank you David for the 5-star review! -Team Moss
5/5
GoogleGreat customer service
Agent replied · 20 November 2023
Hi, Afees Odeyinka Thank you for leaving a review! We appreciate your feedback. -Moss team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Moss Properties Doncaster
Has Moss Properties won any awards?
Yes. Moss Properties won Platinum in The Trusted Agent 2026 awards. It also won Silver for Yorkshire and The Humber Estate Agency of the Year at the Trusted Agent Awards Night 2026.
