5/5
GoogleVictoria has been very patient in answering my questions. Friendly and approachable letting agent.
Trusted Agent profile · Doncaster · South Yorkshire
Verified
Moss Properties Doncaster reviews
★★★★★
1,913 reviews across 1 platform
White Rose Retail Centre White Rose Way, Doncaster, South Yorkshire, DN4 5FT
Moss Properties's office in Doncaster, South Yorkshire, at White Rose Retail Centre White Rose Way, is rated 4.8 out of 5 across 1,913 reviews on 1 platform, including 1,913 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
Google5/5
GoogleKayleigh is very courteous, professional and aims for the best outcome for her clients.
5/5
GoogleVery responsive, friendly and really helpful. Many thanks to Paula for great service provided I highly recomand them to work with!
5/5
GoogleHas been a smooth process and very helpful whenever I had any questions or doubts. Rhiane had been extremely helpful keeping in touch a lot and keeping me updated through the process.
4/5
GoogleGreat services and awesome personnel. Particularly Victoria She’s been such a great help.
5/5
GoogleKayleigh was very pleasant and eager to help in any way she can.
5/5
GoogleI want to appreciate Mary, she’s been outstanding in seeing that all maintenance issues reported are being dealt with. When I first moved in, it was like the whole apartment was plagued with one fault or the other. But she took them off one after the other and it's all on her commitment to ensuring my family and I live comfortably.
5/5
GoogleGreat help, easy to reach. Was very polite and went out of her way to help me with anything I needed
Agent replied · 20 November 2023
Thank you Amy Harris for your great feedback and 5-star review for our team! -Team Moss
5/5
GoogleUsed Moss for letting of two flats excellent service lots of good advice and help through the process. Would definitely recommend.
Agent replied · 20 November 2023
Thank you Mrs. Jones for taking the time to leave our sales team a 5 star review. -Team Moss
5/5
GoogleI was assisted by Zara…a friendly and assuring agent who is prompt and easy to relate with. Truly in good hands
Agent replied · 20 November 2023
Thank you Tshepho Joy Mooketsi for taking the time to leave a 5-star review for Zara. -Team Moss
5/5
GoogleWas very helpful and went out of her way to help me with finding more properties and made me feel very comfortable
Agent replied · 20 November 2023
Thank you Chantelle for taking the time to leave a review! We appreciate your feedback. -Team Moss
5/5
GoogleFantastic got back to me straight away and offered an alternative when property wouldn't except pets couldn't have been more helpful. 5 stars
Agent replied · 20 November 2023
Thank you Mrs Brown for your review. -Team Moss
5/5
GoogleGood agency and very friendly staff. Zara it's a very professional agent
Agent replied · 21 March 2024
Thank you Alexx Eo for taking the time to leave Zara this positive review. -Team Moss
5/5
GoogleI am buying a house through The Moss Properties. They have been keeping me up to date on progress. Booking a viewing was simple even via email and friendly Harriet has always had time to answer any of my … More
Agent replied · 20 November 2023
Happy to help, Magda. Thank you!
5/5
GoogleRented a property for a year through moss. Started off with a terrible experience but the whole moss team got replaced by gabby and a few others. Since taking over they have been amazing. Gabby responds extremely quick to any issues would definitely recommend
Agent replied · 20 November 2023
Thank you Lauren
5/5
GoogleNicole has been very helpful and polite whilst trying to find accommodation for myself,i am very please with the service
5/5
GoogleSpoke to zara very polite and helpful Definitely felt like I was speaking to someone who cared
Agent replied · 20 November 2023
Hi Steven Turner, thank you for leaving a 5-star review for Zara. -Team Moss
5/5
GoogleLucy was so lovely and understanding on the phone! Helped so much.
4/5
GoogleAll my contacts with Moss Properties have been great particularly Paula today.
5/5
GoogleElla was excellent at explaining things to me and would definitely recommend
5/5
GoogleThe lady that contacted me Victoria was absolutely wonderful and very helpfull
5/5
GoogleVictoria was very helpful with a lovely telephone manner and great communication
5/5
GoogleAnnie, has been amazing today. She initially dashed all hope i had of buying an apartment by advising the one i had been viewing was no longer for sale, however she then went on to find me another property in my local area to which i now have a viewing planned and hopefully purchase. A real asset to any team
5/5
GoogleZara, thank you so much for support and very professional help. Thanks to you, all the procedure was much less stressful.
Agent replied · 20 November 2023
Thank you Marta Sz, for leaving a 5-star review for Zara. -Team Moss
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Moss Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Moss Properties Doncaster is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: Yorkshire and The Humber Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
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Questions about Moss Properties Doncaster
Has Moss Properties won any awards?
Yes. Moss Properties won Platinum in The Trusted Agent 2026 awards. It also won Silver for Yorkshire and The Humber Estate Agency of the Year at the Trusted Agent Awards Night 2026.
