Trusted Agent profile · Doncaster, South Yorkshire
Verified
★★★★★
1,913 reviews across 1 platform
White Rose Retail Centre White Rose Way, Doncaster, South Yorkshire, DN4 5FT
Moss Properties's office in Doncaster, South Yorkshire, at White Rose Retail Centre White Rose Way, is rated 4.8 out of 5 across 1,913 reviews on 1 platform, including 1,913 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Moss Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
5/5
GoogleI was dealing with Zara the whole time to find a property best suitable for me. She made the process very easy, went out of her way to accommodate my availability for viewings which I had found was difficult with other letting agents. Appreciate this very much. Thank you for everything Zara!
Thank you Aisyah O for taking the time to leave this positve review for Zara. -Team Moss
5/5
Googlesummer made the virtual viewing smooth and easy which helped me choosing my next rental 5/5
5/5
GoogleFantastic service from Francis she guided me through the whole process.Definitely recommend Moss properties again
1/5
GoogleAbsolutely disgraceful company! Told my pensioner mother in law after 7 years to vacate the property in the matter of weeks this is how they feel fit to treat people that have never missed a …
5/5
GoogleLovely lady, really knowledgeable. Went out of her way to advise us. She wasn't too pushy and made the house viewing very pleasant
Thank you so much for your kind words, Emma! We're so pleased to hear you had a pleasant experience during your house viewing. Our team always aims to offer helpful, friendly service.
5/5
GoogleHad a viewing with Qas, amazing bloke, showed us around the building, told us everything we need to know and kept me updated through the whole process. …
5/5
GoogleVictoria is very friendly and has been super helpful from helping us get all the paperwork done to responding to any queries during the tenancy.
Hi Ali_H, thank you for your feedback and 5-star review! -Team Moss
5/5
GoogleThe service was very good Flexibility in appointments and she’s very friendly
5/5
GoogleToday I got the best customer service experience from Mr Summer working in Moss Properties.
5/5
GoogleI did a virtual inspection of my property today with Abigail from Moss Properties team and it went perfectly. …
5/5
GoogleSince my first contact with Laura, all of the outstanding issues with the flat have been either sorted out , or are in the process of being... She is so quick & efficient & keeps in contact with me to keep me updated with what's progressing... 5🌟 , 10/10 from me. James …
5/5
GoogleAnita was super helpful with our mortgage,she went above and beyond to get us the best deal,easy to talk too very quick at getting the ball rolling,we would definitely recommend her services..
Thank you for your 5-star review! We appreciate your recommendation. -Moss Team
5/5
GoogleRhiane has been fantastic throughout the whole process and always reachable. Extremely knowledgeable and does exactly what she says. A credit to Moss properties. … More
Thank you Mr. Woodrow for taking the time to leave this review for Rhiane! We appreciate your feedback. -Team Moss
3/5
GoogleI recommend Moss property to anyone looking for house to rent. They are good but can do better in future. Above all, Zara is nice and friendly. She is good at what she does.
5/5
GoogleThe agent was nice and pleasant, explained everything with patient
5/5
GoogleAs a property investor I’ve been dealing with moss properties for a while now, I must say the service and customer care is great. The negotiators there have always been very friendly and helpful, especially who I’m currently dealing with, a lady called Rhiane. Any query I’ve had has been answered promptly and she always seems to go above and beyond with the request I am making which is making my property search much easier. Before Rhiane I was dealing with another lady called Ella who was also very similar in the aspect of customer care and being extremely helpful. Look forward to getting a deal tied down sometime soon with moss and adding to my portfolio.
Thank you for taking the time to give us this 5-star review. Team Moss
5/5
GoogleHello I was looking at your Facebook yesterday and saw a young lady talking about Landlord Services and how to reduce Damp in your property and I thought she came over as very professional and business like person and very personable On the landlord entry she said her name was Brooke. Thanks.
5/5
GoogleAnita from Moss are very helpful and kind. Being able to work with her was a pleasure. Through all the stages of buying a house she is made sure we were well notified and if we had any issues she was were always there to give solutions. Very happy with the experience.
5/5
GoogleWe had an excellent experience with Moss Properties - Harriet Longworth was our initial contact and she arrived early for our viewing of the property. She has been helpful and assiduous in her care of us throughout the process of buying the … More
Thank you, David!
5/5
GoogleExcellent customer service, Ella had great knowledge of the area and was very friendly!
5/5
GoogleVictoria was lovely to speak to, made flexible arrangements for myself. very happy with the service
Thank you Ella Anderton for leaving this review for Victoria. We appreciate your feedback. Team Moss
5/5
GoogleVictoria has been great through the whole process, keeping my updated every step of the way
Your feedback means a lot to us, and we're delighted to know that you enjoyed your experience with Victoria. Thanks again! -Team Moss
5/5
GoogleNicole was prompt getting back to us regarding the property we were interested in. Despite the property no longer being available, she showed great customer service skills by getting us onto the lettings system for new properties which matched our criteria. I feel she is a very reliable and supportive part of the lettings team. We look forward to contacting her in the future for any further queries. ElisePositiveResponsiveness, Professionalism
5/5
GoogleNickey the letting manager was very helpful and Friendly in booking a viewing appointment for me, actually returning my calls. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Moss Properties, Doncaster won Platinum.
