Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotoaklands heath burn rd
we have been finalising a purchase of a harron home house at oaklands heath ,Burn rd huddersfield ,and are very pleased with the service and advice given by Jackie and Debbie in the sales office ,both have been realy helpful in securing our new house .
Manjit · 13 March 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotJust done our options and extras and…
Just done our options and extras and the choice is absolutely amazing 🤩 Cannot praise Jane highly enough - she always goes the extra mile and has incredible knowledge and expertise. So happy with our purchase ☺️
CJM · 25 February 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotAVOID AT ALL COST!
AVOID AT ALL COST!Purchased the property November 2018 and still have snags outstanding and just get ignored by customer service. Resulting in having to take legal action to repair the damage they have caused to our property. Please do your research before buying from these cowboys
Gavin · 2 March 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. If you have any further concerns please continue to liaise with the customer care team.
★★★★★ 5/5
TrustpilotThe paddocks…
Me and my husband have just moved into our new home on the paddocks everything is absolutely perfect. Julie and Paul have been fantastic throughout the experience.
Tyler · 30 March 2023
Agent replied · 10 June 2024
Hi Tyler and thank you for taking the time to leave a review. It’s great to hear about your experience at The Paddocks. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHi we met with Esna today @ Simpson …
Hi we met with Esna today @ Simpson Park. Very impressed with what information we were given and all the advice she gave us. Look forward to dealing with you in the future :)
Tina · 26 June 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotFantasticoooo....
Fantasticoooo..... great service, excellent customer focus too, extremely helpful especially in these unprecedented times.. I can’t thank Harron Homes enough, it is greatly appreciated the little things..... that make a huge difference. Highly recommend Harron Homes, paul stead. 😎🥃👍
Guest · 3 October 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotVictoria Heights
I went to the launch of Victoria Heights. I highly recommend the experience. Looking to purchase a plot further up field. The show home was exquisite and beautifully finished.
Inayah · 7 January 2023
Agent replied · 10 June 2024
Hi Inayah, thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotPhase 3 Oakland’s Heath
I have nothing but praise for Jacquie at the Oakland’s Heath site, nothing is too much, always makes time for us and keeps us well updated, the house is looking fantastic and cannot wait to move into our dream home!
DM · 25 July 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotShipley Lakeside
Shipley LakesideVisited without an appointment but Charlotte still found time to talk to me and give me all the information I needed. Very impressed with the show homes. A lovely development in an inspiring location.
S · 30 April 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotTerrible service
I went to reserve a home on Friday the 16th to be told by the sales lady that we couldn’t and that we had to ring up every Wednesday. So I rang up on Wednesday 21st and was told that we could put an early bird reservation on the plot. On Thursday 22nd I rang up to put the reservation on to be told it had already been put on by someone on Sunday 18th!! Fuming isn’t the word then The agency staff couldn’t tell me why this had happened. I have requested a phone call back from the manager still waiting 2 days later.
Loza · 23 November 2018
★★★★★ 5/5
TrustpilotHarron Homes - The Grange
We're buying a new home on the Grange devlopment and Jo at the site sales office has been excellent. We've made a number of visits to plan our move and she has been patient and helpful throughout. Looking forward to a smooth move!
Richard · 12 November 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotWorst company every!
Worst company every!What a joke of a company. Been here just over a year and would never buy a Harron home again. If you want a shabby home then waste your money on these clowns. Customer service is a joke and never reply!
Aimee · 15 October 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer service team is liaising with you at present to find a suitable resolution. If you have any further queries, we would urge you to contact customerservice@harronhomes.co.uk
★★★★★ 1/5
TrustpilotHarron Homes 1 star is too much!!!!
Harron Homes sold us a substandard house, that they forgot to get correct planning permission for and failed to get a completion certificate.The only time they took us seriously was when we had to get the TV show Rip Off Britain involved but then it went from bad to worse!They agreed to move us out over the summer of 2017 into alternative accommodation, unfortunately they 'forgot' to organise this and then left it up to us at at short notice as they couldn't find anywhere. Luckily we managed to find accommodation but this was at 3 different locations which required us to move 4 times in 5 weeks with a 4yr old !!Not once were we offered an apology for this, but to make it worse the repairs carried out over the 5 weeks were shocking!!!
Andrew · 20 August 2018
★★★★★ 1/5
TrustpilotShoddy finishes
The houses are great - but the finish is terrible. Customer service is even worse. We’ve been in the house almost three years and still waiting for our snagging to be sorted out. No reply from harron despite weekly calls for 6 months. Plot 8, lindley
Lisa · 10 September 2019
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer service team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact trustpilot@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotFantastic Service
Just wanted to write a review for Nicola Odlin who is covering the Pocklington site. She has been fantastic at keeping in touch with us and moving things along. Absolute star!
D · 26 September 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your experience at High Gables. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotI loved the Jacquie hospitality
I loved the Jacquie hospitality, I liked the property and thinking of moving. Its quite spacious as compared to other properties I have seen.
Karuna · 6 May 2023
Agent replied · 10 June 2024
Hi Karuna and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotVictoria Heights
Excellent show around today, show home is beautiful and Jacqui provided details for us to take home and think about our next steps.
Helen · 2 June 2023
Agent replied · 10 June 2024
Hi Helen and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service. Tom helped us all the way through the process. Thank you
Antony · 4 February 2024
Agent replied · 10 June 2024
Hi Antony and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotGreat info given by Julie B at…
Great info given by Julie B at Throapham and at Shireoaks. Helping my son buy his first home so nice to speak to someone who could help and get the right info for me.
GARY · 5 April 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotGreat customer service from John at the…
Great customer service from John at the Far Grange Meadows site who is so knowledgeable answering all of my queries and arranging additional house visits. These fantastic quality homes.
Vernon · 6 November 2022
Agent replied · 10 June 2024
Hi Vernon, thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Far Grange Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
Trustpilot5⭐️⭐️⭐️⭐️⭐️
Beautiful homes and absolutely amazing sales staff that help you every step of the way, particular thanks to Jo at The Grange who is always there to guide and help in anyway she can.
Christiana · 12 March 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotJason Peck provided excellent customer care
Jason Peck provided excellent customer care on site, without his help the experience would have been infinitely worse. The company is heading in the right direction, nice houses but needs to put customer needs first and sort out the gardens.
Daniella · 12 February 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
Trustpilot" A great,efficient and very…
" A great,efficient and very professional service, great communication and very friendly service through out from start to finish. Alister, the sales manager, Paul,the site manager and also Paul, the Area Sales Manager all were very helpful throughout. Highly recommend. Avtar Chana
Mr · 3 August 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotAwful house builder
Awful house builder, poor quality and dangerous.Customer service is non existent, they have no intention of putting right the faults. Do your research about this company and buyer beware!
Louise · 18 October 2022
Agent replied · 10 June 2024
Hi Louise and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have spoken to our Yorkshire customer service team and are aware they are liaising with you at present.
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