Every review we hold for the Diss office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat company
Great company, always helpful and efficient.We use The Online Letting Agents regularly to complete our tenant referencing for us. They keep us in the loop at all times.We would recommend them to anyone looking for a great service from a letting agency!
Westbray · 6 February 2019
★★★★★ 5/5
GoogleExcellent service, good advice and the whole process from placing the advert to signing the contract with the new tenants was just under 3 days. I'm absolutely delighted.
Paula · 22 June 2022
★★★★★ 5/5
TrustpilotI can't recommend them enough
I can't recommend them enough! So helpful and patient. Due to personal reasons I needed to take our property of the market for a month, thinking it might be a problem, not with these guys!! Fantastic work!
June · 25 November 2020
★★★★★ 5/5
TrustpilotConsistently impeccable service!
I’m very very happy with your service, as always! Easy to reach, prompt detailed replies, readiness to help - amazing team!Thank you very much to all your team members, a sterling job!With my sincere gratitude,
Oksana · 4 May 2021
★★★★★ 5/5
TrustpilotThis is a very efficient and effective…
This is a very efficient and effective means to rent out a property. The service works well and requires little intervention by the Landlord.
Paul · 26 November 2022
★★★★★ 5/5
TrustpilotCan't praise the online lettings agency…
Can't praise the online lettings agency enough, the transition of management was speedy and smooth. They offered the exact service I required for a great price. Would recommend to any landlord looking for an agency.
Mr.Young · 29 April 2021
★★★★★ 5/5
TrustpilotGreat service as usual
John · 30 April 2024
★★★★★ 5/5
GoogleOnly took 3 weeks to find a commercial tenant. Had a choice of two. Great service.
Ken · 27 July 2023
★★★★★ 5/5
TrustpilotWe worked with The Online Letting Agent…
We worked with The Online Letting Agent for many years since 2016Highly recommended to all landlords. They work on all my houses. Recent house was let out within 14 days from check-out to check-in. Very good job done..
Nicole · 24 June 2020
★★★★★ 5/5
GoogleI have been using TOLA for many years now (several times a year) and have had a consistently excellent service. Communication is always clear and responses are always prompt. I would recommend these guys over and over again!
Mark · 22 June 2020
★★★★★ 5/5
TrustpilotI would definitely use the Online Letting Agent again.
For the first time I felt that the agent was working for me an my best interests and not trying to play both sides. A really good and professional experience - I would definitely use The Online Letting Agent again.
MRS · 12 September 2019
★★★★★ 5/5
TrustpilotExcellent from beginning to end...…
I have been using The Online Letting Agents for a few years now as I find the whole process extremely streamlined, stress free and the customer services is absolutely excellent.
J · 8 February 2022
★★★★★ 5/5
TrustpilotThey are absolutely brilliant- as life…
They are absolutely brilliant- as life is so busy it's amazingly helpful and great value to have TOLA on your side! If I could give 6 stars I would!
Eileen · 31 March 2022
★★★★★ 5/5
TrustpilotThe Online Letting Agents have again…
The Online Letting Agents have again been a tremendous help . Very professional , very knowledgeable and very friendly and helpful. They are the only method I use to let my properties.
Lee · 14 October 2021
★★★★★ 5/5
GoogleTenancy team absolutely lovely dedicated people, great job done every time... they leave the other estate agencies in the dust, don't know why everyone isn't using them!
Maryam · 22 June 2022
★★★★★ 1/5
Trustpilotnot pleased
not pleased with serviced at all.
Dean · 27 April 2020
Agent replied · 24 August 2024
Hi Dean,Thank you for your review, we suspect you might be reviewing the wrong company though. We're The Online Letting Agents Ltd and we can't seem to find any details for a Dean in the past couple few weeks.If your review is for us, would you mind sending us a bit more info (order number, full name, email etc) so we can see how we can help resolve the issue?Kind regards,Simon.
★★★★★ 5/5
TrustpilotI can highly recommend this company…
I can highly recommend this company with its a first class service and fast response times to any issues with a property let.
Roy · 22 November 2022
★★★★★ 5/5
TrustpilotI am astonished how great this company…
I am astonished how great this company is. They were so professional and efficient in dealing with my queries , Sarah who looked after my account was an amazing person. My property was rented within one day of adevertising it online
Ihsan · 19 October 2018
★★★★★ 5/5
TrustpilotExcellent service all round
Excellent service all round. Would highly recommend. I have been using them for 3 years now. Consistently excellent service.
Francois · 6 April 2023
★★★★★ 5/5
TrustpilotWe have received really great service…
We have received really great service from the Online Letting Agent. They are responsive and helpful throughout, and work hard with us to manage our properties.
RK · 21 July 2022
★★★★★ 5/5
TrustpilotGREAT SERVICE AGAIN!
This is my second time I have used The online letting agent. The entire team were always on hand to offer their professional opinial. They have provided me with help and support throughout the process from start to finish. Thank you so much.
Ms · 3 May 2016
★★★★★ 5/5
TrustpilotReliable company
Reliable company. I have been using them for several years and communication is straight forward and quick. I will not hesitate to use them again for my letting requirements
Sarah · 18 February 2022
★★★★★ 5/5
TrustpilotExcellent service as always
Excellent service as alwaysSpeedy upload of adQuick response to emails and queriesKnowledgeable staff teamPleasant to prospective tenantsGreat valueI wouldn’t use anyone else
Sonja · 15 December 2022
★★★★★ 5/5
TrustpilotA consistently excellent experience
I’ve used TOLA a number of times to find tenants for my rental properties. The team is proactive, responsive, effective and a pleasure to deal with. Their service works like a treat.
Jenny · 13 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.