Tiger Property Partners Didsbury reviews from tenants

★★★★★ 5/5

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Excellent customer care

We have nothing but praise for the team of professional yet friendly staff at Tiger Property partners . My husband and I had lived in our own home for 30 years and needed to rent whilst our new home was ready. Obviously being new to renting was very daunting for us but we needn't have worried as from the first initial contact to moving in the team have always been on hand to help with any queries we have had, even out of hours and over the recent bank holiday weekend Julie was there for us. We would have no hesitation whatsoever in recommending Tiger Property Partners who always go out of their way to help.

Diane · 9 June 2017

★★★★★ 4/5

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Really good agency to deal with - issues at the start with how property started, but after - great

Really positive service compared to any other agency I have used within price range. Maintenance has never been an issue and they have responded quickly - even out of hours. The staff are really nice too! We weren't too hopeful at the start, and only reason why not 5 stars. The house was no where near clean when handed to us. We did move in shortly after previous tenants though. Our deposit was returned in full, which was fair as we looked after the house well and cleaned up. Cheque was sent out within days of moving out. I would recommend these guys.

Daniel · 22 July 2015

★★★★★ 5/5

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Great Value, Friendly Staff

We are very happy with the service received throughout our tenancy. On our first request to view the property, Jess arranged the viewing at short notice. A similar arrangement was made when we came to view the property a second time. The price per calendar month we found to be very reasonable, and certainly excellent value for money. An initial negative at the property was a lack of an typed inventory, and the flat (particularly the kitchen) was not cleaned to a professional standard. There was cat food in a kitchen cupboard and evidence that a cat had inhabited the property previously, which we were not warned about. This caused some discomfort, as one of us has an allergy to cats. The flat required a deep clean when we came to the property. During the tenancy, we found Tiger to be very relaxed, which was both a positive and a negative. On the plus side, as tenants, we felt that any issues with the flat, provided they were flagged up early enough, would be noted and would not be held to our detriment. That being said, when there was an issue with mould in the main bedroom in the winter, we do not feel that Tiger were pro-active enough in helping to deal with it. Whilst a dehumidifier stemmed the flow, it did not solve the issue, which is ultimately detrimental to the property/landlord. And so, we were not penalised for any flat issues, I fear the flat itself has suffered for Tiger's relaxed attitude. At the end of the tenancy, the inspection was conducted thoroughly and helpfully. The deposit was returned within 10 days of moving out, which is excellent. Overall, Jess in particular has been very helpful and thorough throughout the tenancy. Thank you Jess. I would recommend Tiger Property Partners. We moved out not because of the flat, but because we had to relocate to Leeds. That being said, another winter with the onset of mould would have been problematic. We felt that Tiger had to be chased a number of times before the issue was attempted to be resolved.

Dominic · 15 July 2015

★★★★★ 5/5

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Excellent care and friendly staff!

From the minute i signed up for a property with Tiger I have been overwhelmed with the amount of help and support i have been given from everyone in the lettings department. With it being my first rental i was so so nervous, but they talked to me about everything and made sure i was comfortable with everything before any money was handed over and any contracts were signed. would 100% recommend to both landlords and tenants! so much care provided and so so friendly!

Abbie · 26 November 2016

★★★★★ 1/5

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poor service from beginning to the very end

Entered the property after a FULL inventory from the estate agents to find the living room windown hinges were broken which allowed lots of cold air into the flat increasing our energy bills, the kitchen oven set alight due to all of the grease build up ( this is after an apparent deep clean was done) this then had to be cleaned by ourselves, the bedroom walls were full of mould and bacteria leaving a rotten smell of dampness, this also had to be cleaned by ourselves. To top it all off our deposit was reduced by £240 due to the gardeining not being upto standard ( £120 for a small amount of gardening needing to be done and £120 for the kitchen surface/oven to be cleaned) Not impressed in the slightest.

Anonymous · 25 July 2016

★★★★★ 5/5

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Great agency, really professional and great value for money

Tiger have been a great agency to be with throughout our final year of university. They have been friendly and professional from the beginning and any maintenance issues were sorted out quickly and to a high standard. All the properties we looked at from them were decorated beautifully and we all felt so lucky to be in such a nice flat with such spacious rooms. It is also really helpful that their office is in Disbury - so a 15 minute journey from Fallowfield should you need to pop down there for anything. Would strongly recommend them as an agency.

Row · 14 July 2015

★★★★★ 5/5

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Helpful and easy to deal with

I have deal with lettings agents in the Manchester area for 12 years now and Tiger Property Partners are way above the rest in relation to customer service and assistance. As a woman living alone it is a comfort to know you are dealing with the right people and a company who will provide assistance quickly with whatever you need. I wouldn't hesitate to recommend their services to others.

Ruth · 11 September 2015

★★★★★ 4/5

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Tenant Of 5 Years

Since Tiger took of management of our building things inproved - grounds were maintained without additional fees, troublesome tenants were dealt with and they were speedy to sort out issues in the flats. Broken appliances were always replaced with good quality new items. We have now moved out (brought a house) and would reccomend Tiger to anyone.

Philip · 7 August 2015

★★★★★ 1/5

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Poor poor

I have had to go physically in, because they don't return your calls , they don't answer your email . One of the properties I rent from them had had anymore of issues and only was has been dealt with. They sicken me with there poor and snotty attitudes. Stay clear

Simon · 5 January 2016