Trusted Agent profile · Devizes

Allen and Harris Devizes reviews

4.6

★★★★★ Excellent

83 reviews across 1 platform

4 Northgate Street, Devizes, SN10 1JL

Allen and Harris's office in Devizes, at 4 Northgate Street, is rated 4.6 out of 5 across 83 reviews on 1 platform, including 83 Google reviews rated 4.6.

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4.6 / 5

83

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Devizes office, from every platform, shown as written. First names only.

5/5

Google

In stark contrast to our selling agent (outside the immediate area) Lee has been truly exceptional trying to help us with our search for a property. We reached out to every local agent and by far and away Lee was the most responsive and the most helpful, not just settling for a "subscribe to the email list" approach taken by so many. He listened carefully to our requirements and has got us in to see several candidates and was great to have along to the viewings, being very constructive but also very honest and open. Thank you and keep up the great work!

David · 11 October 2021

5/5

Google

If I could give more stars I would! We found our dream home through Allen & Harris in Devizes. The team are professional and friendly and make you feel more than just a client. Matthew could not do enough for us when we had lengthy issues with our solicitor. He spent days helping us to ensure we would exchange and complete right after lockdown was eased. Relocating from London to Wiltshire was daunting but the well placed team have offered help to find the local shops and recruitment! Matt & Lee have definitely been more than "just" estate agents to us! You're stars!

Rebecca · 16 June 2021

5/5

Google

Cannot recommend Allen & Harris Devizes enough. Our recent experience with Allen & Harris was fantastic, Damian was polite and professional throughout and showed a genuine interest in our individual needs. Was friendly throughout and really made us feel like more than just a client. A refreshing experience having used some not-so professional agents in the past. Excellent service. Would recommend to anyone.

Tom · 16 June 2023

1/5

Google

This is my first ever google review. Its something i never can be bothered to take the time to do but in this case i think its needed to stop anyone else making the mistake of using this company. If they had 0 stars i would definatly be using that. To summarise i listed my 1 bedroom apartment in Devizes in November 2019, i was told quote 'we will easily sell this before xmas' the last 2 units we sold in 4 weeks. That was the beginning of the end, over the xmas period the manager Tom either left or got fired from his job, no one bothered to tell me so i lost communication until 2020. In the 4 + months my property was listed i had the promise many times of offers coming but there was always an excuse or something would happen to stop an offer coming in. The only time i had contact with the agent was when i called or emailed them, they never approach me, so it was basically a 4 month chasing game. They listed the property without me checking it first, they appointed a new manager who again promises this, that and the other and again just ended with me chasing them the whole time. In a nut shell there is a reason this company is ranked so poor online, do yourself a favour and go somewhere else. Note to self, always check google reviews before making a decision this big.

Justin · 16 June 2020

5/5

Google

Our experience with Allen & Harris was professional and they showed an interest in our needs when purchasing a property in Devizes. We wish to give a special thank you to James and Millie who invited us in and showed interest in what we were looking for. James made us feel relaxed and comfortable and even got us a very welcomed cup of tea. We received a wonderful service from Allen & Harris in Devizes and would not hesitate to recommend them to anyone. We honestly feel that some other agents could learn a thing or two from them.

Paul · 16 June 2020

1/5

Google

So I feel that this is a fair review, my ex partner had the house valued by Allen & Harris on 24th January 2017 at a much higher value than we had expected. Photographs were taken, come spring no offers so I telephoned Allen & Harris to ask if new photographs could be taken as the garden photo was taken in January had a frosty look and with the season changing I thought that if they were wanting to sell our house then that wasn't too much to ask for. I was very rudely told that if we wanted new updated photographs then we would have to pay for a professional photographer! As if we hadn't already been charged enough for their services. So finally in May we received an offer of £30,000 less than we had expected. Then the nightmare began, we continually had to chase and despite Kate promising to phone my self and my ex partner she seemed to have disappeared off the face of the earth. Calls were NEVER returned! To our amazement Kate turned out at the house we were selling on the day of completion to make sure all was okay. If you are wanting to sell your house and looking for a pro-active team then please do not use the Devizes office.

Gary · 17 June 2018

5/5

Google

isobell at Allen & Harris in Calne went over and above to enure that my move happened. The service I received was 5Star. Isobell and her colleague Sam acted professional at all times even though there were moments where people were getting frustrated. I would 110% use Allen & Harris in Calne if i ever decided to move again. Thank you

Joanne · 11 October 2022

5/5

Google

Agents were efficient ,friendly and helpful

Bridget · 19 May 2024

Agent replied · 15 June 2024

Thank you for your kind words, Bridget! We are delighted to hear that our team at Allen and Harris Estate Agents Devizes provided you with efficient, friendly, and helpful service. We appreciate your feedback and look forward to assisting you in the future.

5/5

Google

Tom kindly valued our rented property which we are currently looking to buy from the Landlord.He was respectful, knowledgeable and very helpful . We were sent a detailed valuation with comparison’s of similar properties. Excellent service. Thank you.

Sharon · 26 January 2025

Agent replied · 14 April 2025

Thank you for the fantastic 5* review and I would like to wish you the very best for the future Sharon. Kind regards, Lucy, Customer Relations.

5/5

Google

Ashley showed us around the Marlborough close houses.Moving to the area it was lovely to to have such a informative conversation on the area with Ashley who knows the area so well and also knew everything regarding the houses specification. And Thank you to your team who managed to alter the viewing time.

Michael · 19 May 2024

Agent replied · 15 June 2024

Thank you for leaving us your superb 5* review Michael Hulme. Best wishes, Lucy, Customer Relations.

5/5

Google

My daughter recently bought a flat through the Devizes office. The service we received was brilliant, well beyond what I would have expected and the best I have ever received from an estate agent. Due to various factors the transaction didn't run smoothly but the team in the office gave us so much support. I'd like to particularly call out Lee, the office manager, and James Morten-Scott, the mortgage broker, for the efforts they made on our behalf. They were always there for us and nothing was too much trouble.

Martin · 11 October 2021

Agent replied · 15 June 2024

Hi, thank you so much for taking the time to provide our Allen and Harris team with a 5-star review. We are so happy to hear Lee, James and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

The team at Allen and Harris have been superb. Nothing was too much trouble and alway there to help and advise! A special mention to Lee who has supported in a friendly and professional way when I was stressed and losing the plot. Highly recommend great service from start to finish. Thank you

Mary · 11 October 2021

5/5

Google

Brilliant support and information throughout from Ashley and Anna. Kept us informed and chased for further information when needed. Great personal service would recommend to anyone.

Pete · 16 September 2024

Agent replied · 24 October 2024

Thank you Pete for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Great service from Emily, she set up a viewing and sent me the information pack in one quick phone call. Was excellent showing me the property and made sure to take notes on any questions which was followed up by end of day.

Kit · 11 October 2023

Agent replied · 15 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Terrible lack of communication and efficiency. I was dealing with other estate agents in the area at the same time, all of whom were head and shoulders above this company.

Rich · 18 June 2024

Agent replied · 15 June 2024

Hi rich fox, We're sorry to hear about your experience with us. We appreciate your feedback and would like to learn more about how we can improve. Please feel free to reach out to us at review@countrywide.co.uk Thank you. Best regards, Allen and Harris Estate Agents Devizes

5/5

Google

James Morten-Scott is the best! Absolutely outstanding! So helpful we would be lost without him. Incredibly knowledgeable and helpful and he never made us feel stupid for asking little questions. James Always makes time for you and keep you in the loop. Just wonderful!

Gem · 16 June 2021

5/5

Google

James Morten-Scott helped us through a mortgage application recently. He made everything seem very easy and stress-free. James is very professional & knowledgable. He’ll do everything he can to ensure you get the best deal possible. I highly recommend his services.

Terry · 11 October 2021

5/5

Google

I have had great help and service while trying to buy a property through Alan and Harris, they have been really professional and Abi has been lovely, helpful and super supportive!

Rachael · 11 October 2022

5/5

Google

Definitely recommend Allen & Harris Devizes. Damian was super helpful, very professional, polite and honest.

Emily · 11 October 2023

5/5

Google

James Morten-Scott from the Devizes branch was fantastic as he helped us for the third time . He took his time to explain the various options available an I will definitely re-use his services as it takes all the stress and hassle out of the process .PositiveResponsiveness, Quality, Professionalism, Value

Tom · 16 June 2021

Agent replied · 15 June 2024

Hi there, thank you so much for the 5* review of the Devizes branch! It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.

5/5

Google

I would not hesitate to recommend James to anyone looking for a mortgage advisor. He was professional, explained everything and responded in a timely manner to all of my enquiries.

Liz · 11 October 2021

5/5

Google

We've tried a different agent prior to engaging with Allen and Harris, but only when we met with Matt and Lee, we had the feeling of full understanding to what we want to sell and for how much. Allen & Harris team worked very hard to get us the desired results and delivered the expected outcome in, what I would consider, difficult times of pandemic. Well done and I strongly recommend Allen & Harris Devizes!

Łukasz · 11 October 2021

5/5

Google

We purchased a house through Allen & Harris recently during the ongoing pandemic. Throughout the whole process which was longer than you would normally expect due the to COVID restrictions, we were supported continually by Lee and Matthew. Nothing was too much to ask and every request was met with a willingness to help in away they could. We highly recommend Allen and Harris, Devizes and wish to thank them for all their help.

Ron · 11 October 2021

5/5

Google

Thank you to all the team, I found them to be very helpful and knowledgeable and gave me lots of feedback.

Sazzle · 11 October 2023

Agent replied · 15 June 2024

Thanks for the wonderful 5* review. Best wishes, Lucy, Customer Relations.

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