Allen & Harris Devizes reviews

★★★★★ 1/5

Trustpilot

Really poor experience with Allan &…

Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange. Cancelling last minute is bad enough, but not even having the decency to call or acknowledge the inconvenience caused is unacceptable. It shows a complete lack of professionalism and zero respect for people’s time.

Guest · 1 April 2026

★★★★★ 2/5

Trustpilot

Allen and Harris

Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.

Jacqueline · 27 August 2024

★★★★★ 1/5

Trustpilot

60% 1-star reviews at the time of…

60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.

Anonymous · 6 July 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Yupy, Roath Branch

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

Al · 2 July 2024

★★★★★ 5/5

Trustpilot

Definitely recommended

Definitely recommended! Tried PeterAlan first to sort my mortgage and after almost 9 months and wasted over £1000 I just gave up. Very disappointed! Thanks to Liam Tresilian at Allan&Harris Albany road who managed to sort my mortgage within a week. very pleased! Thank you Liam

Halil · 8 September 2025

★★★★★ 1/5

Trustpilot

Poor communication

We previously used Allen and Harris to market our property and had a terrible experience. Today, we arranged to view a property marketed by them. I had reminder text messages confirming the viewing and when I arrived the owner said he accepted an offer 4 days ago and he was told Allen and Harris would inform anyone who had arranged to view - which they did not. Total waste of time and confirms my views.

RD · 16 January 2026

★★★★★ 5/5

Google

I can't prise Kyle enough on his help with my mortgage, he was brilliant and went over and above any expectations. Kyles knowledge is exceptional and managed to put together exactly what I needed, he was consistently responsive and also extremely calming when things got fraught with post mortgage challenges which really shouldn't have been his responsibility so 100% would recommend! Thank you Kyle!

Amelia · 10 October 2022

★★★★★ 5/5

Google

Archie has helped myself and my fiancé with all we need to know for our first mortgage. He was always at the end of the phone and advised with any questions. Also giving good direction explaining all information and steps necessary.

Ben · 10 January 2026

★★★★★ 1/5

Google

Emailed to ask for a viewing of a house, was called by (apparently) the head office and told it would be booked in. We arranged our day around the viewing and got excited to view what looked like a really lovely house. I got a bad feeling the day we were meant to view it as I hadn't had any confirmation email and was told that I hadn't been booked in at all. I then asked to book it in for another evening and my details were taken this time. Again, arranged our day around the viewing, didn't receive a confirmation email. Rang again and was told that it hadn't been booked in, they didn't have my details on the database and the vendor had said they only wanted people that were ready to buy to view the house and because mine is going through the process of being put on the market, that I couldn't view it. Absolute joke. Wasted so much of our time. AND they had the balls to ask if we needed an estate agent to put our house on the market - as if I would go anywhere near them now. Will be avoiding any houses that are being sold by them now and in the future.

Fiona · 10 October 2024

★★★★★ 5/5

Google

Highly Recommend!! REF: Dimity Spikes-Walker, Allen & Harris Estate Agents, Devizes I am writing to express my utmost satisfaction and commendation for Dimity Spikes-Walker, who recently assisted me during my visit to a potential property. Her performance was nothing short of exemplary, and I believe it is important to recognise her outstanding efforts. From the very beginning, Dimity exhibited a level of politeness, courtesy, and down-to-earth demeanour that is rare in the estate agency field. Her ability to make me feel comfortable and valued is truly commendable. I have interacted with numerous estate agents over the years, especially in Devizes, both in person and via various forms of communication, but Dimity stands out as the best I have ever encountered. Dimity's efficiency is remarkable. She promptly scheduled appointments, ensuring that the process was seamless and convenient. Her responses to my emails were always swift and comprehensive, leaving no room for confusion or delay. It is clear that she takes great pride in her work, and her professionalism is evident in every interaction. In addition to this, Dimity's professionalism and genuine care sets her apart from the others. She goes above and beyond to provide exceptional service, and it is evident that she is passionate about her role. Her ability to balance professionalism with a personable approach makes her a true asset to your team. I wanted to take the time to highlight Dimity’s exceptional performance because it deserves recognition. I have no doubt that my next acquisition will be done through Allen and Harris with Dimity involved. As mentioned, highly Recommend and I will be writing officially to HQ. Thank you !!

AB · 10 October 2024

★★★★★ 5/5

Trustpilot

We used Allan and Harris’ mortgage…

We used Allan and Harris’ mortgage advisor service. The lovely Alanna Docherty helped us with honestly everything for buying our new house. She was amazing we could not fault her. She really went above and beyond and as for many people, all the things that come with buying the house can be very confusing but Alana explained everything so well and just made the whole process stress free to be honest. She always answered any messages or query’s quick and was always so friendly and polite. Her knowledge is great as well. We are so happy with the service provided and cannot recommend Alana enough. If you are looking for a mortgage advisor she is the one, we will be using her again for future housing things. Thanks so so much again Alana 😊

Yaz · 31 October 2023

★★★★★ 5/5

Trustpilot

I just want to thank Dylan for getting…

I just want to thank Dylan for getting my house he has been amazing to me and all my family. Wouldn’t have this house if was not for Dylan. Thank you so much Dylan. You are such a lovely gentleman thanks for everything . Many thanks Jessica and family

RUBEN · 20 March 2025

★★★★★ 2/5

Trustpilot

Incompetent.They assured me it was a good tenant

They assured me it was a good tenant. When I received the referencing it turned out she wasn't earning enough to pay the rent, had lied about her job and salary, had seven addresses in eight years. I only learned this three days before she was supposed to move in. I stopped the deal and decided to sell. Allen and Harris still want their fee. The demand is £300 more than on the contract. Total incompetence.

Jean · 5 November 2025

★★★★★ 5/5

Google

James Morten-Scott has been a hero for us. Managed to find us a great mortgage when things started to feel like they were going to be too tight. Extremely helpful and knowledgeable and best of all, always makes time for phone calls and emails to go through things thoroughly. Many thanks James. We’ll be back in touch when the time comes to do it all again.PositiveProfessionalism

Matt · 25 October 2021

★★★★★ 1/5

Trustpilot

So poor experience with them!

So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally change atitute. Lack of communication, no reply, ignoring, waiting forever. Because not receiving support from broker I made bad mistake pull out from property I was hoping to buy. Always been worrying when problem because this broker is not with you when really need.They change big amount of money for lifetime service. But no service after payment.

Marcin · 12 October 2023

★★★★★ 5/5

Google

Lewis Burgess met with me at the property. He was welcoming and friendly and answered all questions. He was very helpful throughout and did not rush me through anything.

Sonny · 9 October 2026

★★★★★ 5/5

Google

Had a viewing with Lewis from the Devizes branch today and he was fantastic. Very friendly and informative. He was a good laugh and still very professional.

Kimberley · 10 March 2026

★★★★★ 5/5

Trustpilot

Best estate agent ever

I used Allen and Harris to purchase a house and Connor Sherman was my estate agent. He was so friendly and helpful. Kept me updated throughout the whole process and would chase up any enquiries that I had immediately.Also, Liam Tresillian, the mortgage broker at Allen and Harris, was extremely helpful and found me the best mortgage deal. I highly recommend using Allen and Harris.

Lisa · 9 May 2024

★★★★★ 5/5

Google

We had booked to see two properties with Lewis. He was helpful in answering all of our questions and very polite throughout :)

Jack · 10 March 2026

★★★★★ 1/5

Trustpilot

TERRIBLE

That’s is me again. After a very stressful negotiation with this company we decided to continue in the purchase of the apartment and couldn’t be worst. After a lack of information in the home report that builds with more than 4 floors bead to have lift by new regulations and just a few lenders accept to mortgage apartments in 5 floors without lift we got one. Lender tried 3 times to organise the service but Alen and Harris have not organised the appointment so they came to us telling the seller will put apartment back to market. Terrible service,terrible organisation, terrible customer service. Maybe now they will sell to their friend.

Edna · 18 July 2025

★★★★★ 5/5

Google

I can't recommend Allen & Harris Devizes enough . Abi was looking after our purchase. As first time buyers there was many questions but Abi took the lead guiding us through the process and always on the end of the phone for every step. She went above and beyond chasing solicitors and keeping us up to date with all the information to get the sale completed swiftly and always with a smile. She made our first house buying experience an enjoyable one. Thank you to yourself and all the team in Devizes Joe & Emilie

Joe · 10 October 2022

★★★★★ 5/5

Google

I cannot praise this team enough! Lee dealt with my house sale and purchase from start to finish. It was a very difficult sale, but Lee helped hold it together. As a customer, I felt valued at all times and well informed. Lee has an excellent team working with him; I'd like to mention Abby who has always been very friendly and helpful, as well as knowledgeable. Once again thank you Lee so much for all your advice, compassion and professionalism in a very stressful moment of my life. You are an asset to Devizes.

Cécile · 10 October 2022

★★★★★ 5/5

Google

Glowing review for Lee We couldn't have asked for more from Lee at Allen & Harris Devizes and were so lucky to have him on our case. My partner and I, as first time buyers, buying a property which was vacant with no chain thought it would be relatively plain sailing, unfortunately we seemed to hit every hurdle possible but Lee was there every step of the way working tiresomely to get everything sorted. Nothing was too much for him, he answered every email, query, sorted every enquiry and he went above and beyond for us right to the end. I cant thank him enough and highly recommend him. Lee was fantastic, thank you! Hellen & Reuben

Hellen · 10 October 2022

★★★★★ 5/5

Trustpilot

Allen and Harris Abingdon, Oxon

Allen and Harris Abingdon were the agents for our onward purchase. Firstly Katherine and then Gemma were really good at keeping us informed what was happening. Much better than the agents who were selling our property. On what was a very long ongoing sale and purchase through no fault of Allen and Harris Gemma worked hard at trying to keep the chain active and to find solutions to push things on. She was always a pleasure to chat to and at the times things were not going well for us a positive voice to talk to. Thank you Gemma and Katherine

Christine · 26 July 2022