Everington and Ruddle reviews

★★★★★ 1/5

Google

Really regret using these. Poor service and no professionalism. Photos were dark and made rooms look small, and they did nothing to sell the house. I rang them up to take advert down, and went with another estate agents who were brill, and E&R put their old advert back up!! I rang them up and got through to Geoff the owner, who said they did it because they were disappointed in me that I would "give them the bullet and ditch them", and that I was a "coward" and "lilly-livered" for not telling them I wasn't happy at the beginning, and got into a very petulant and childish shouting rant. I really wish I'd recorded the phone call. They have still refused to take the advert down, knowing that it's damaging my sale and doesn't help them at all, I really believe it's out of spite. Please don't use these, there are a number of good estate agents out there, I can see why E&R are so small and don't have good reviews.

SLEEPY · 10 June 2020

★★★★★ 1/5

Google

Really regret using these. Poor service and no professionalism. Photos were dark and made rooms look small, and they did nothing to sell the house. I rang them up to take advert down, and went with another estate agents who were brill, and E&R put their old advert back up!! I rang them up and got through to Geoff the owner, who said they did it because they were disappointed in me that I would "give them the bullet and ditch them", and that I was a "coward" and "lilly-livered" for not telling them I wasn't happy at the beginning, and got into a very petulant and childish shouting rant. I really wish I'd recorded the phone call. They have still refused to take the advert down, knowing that it's damaging my sale and doesn't help them at all, I really believe it's out of spite. Please don't use these, there are a number of good estate agents out there, I can see why E&R are so small and don't have good reviews.

Tom · 16 April 2020

★★★★★ 5/5

Google

We have both sold and bought houses through Everington and Ruddle they have been amazing on every sale , they are a great team handling what can be an incredibly stressful time , keeping us informed every step of the way ,any queries and Linda is always at the end of the phone to deal with them , I have no hesitation in recommending this company and certainly would not consider using anyone else to sell my property

Julie · 16 April 2020

★★★★★ 1/5

Google

Amazing communication at first and the emails were super professional. Since then we have seen, they seem to have withheld information/not been transparent before we went to get a mortgage for the property, when we raised a big issue. The lady who responds to the emails, gives short and rude responses to things, doesn’t have any decent customer service (I have worked in this industry and the communication style she has is diabolical). We were interested in buying the house however it seems the sellers may miss out on the sale , as the customer service through Everington and Ruddle is something else. We could buy a home through anyone else on the high street and not have to deal with responses like theirs - The lady’s responses scream unprofessionalism.

Ella-Jayne · 29 September 2024

★★★★★ 5/5

Google

Excellent service; very good knowledge of local area in particular. We used the company for both our purchase and sale and both proceeded smoothly. At all times we were kept informed of interest and negotiations in respect of our sale and received excellent advice. Our purchase came about through introduction from the company who knew our requirements and we are delighted and settled in our new home. Many thanks Geoff and Alistair.

Michael · 16 April 2020

★★★★★ 5/5

Google

From start to finish the whole team have been totally professional in all my dealings with them My bungalow sold quickly and they even telephoned about possible properties to view Lynda in the office has kept me informed every step of the way and couldn’t do more to get the completion through I was not hesitate to recommend them to sell your home

Lynne · 28 October 2024

★★★★★ 1/5

Yell

They were very childish, and started acting to harm me because they were hurt I went el

Really regret using these.Poor service and no professionalism. Photos were dark and made rooms look small, and they did nothing to sell the house.I rang them up to take advert down, and went with another estate agents who were brill, and E&R put their old advert back up!!I rang them up and got through to Geoff the owner, who said they did it because they were disappointed in me that I would "give them the bullet and ditch them", and that I was a "coward" and "lilly-livered" for not telling them I wasn't happy at the beginning, and got into a very petulant and childish shouting rant. I really wish I'd recorded the phone call.They have still refused to take the advert down, knowing that it's damaging my sale and doesn't help them at all, I really believe it's out of spite. Please don't use these, there are a number of good estate agents out there, I can see why E&R are so small and don't have good reviews.

TomW-559 · 21 June 2019

★★★★★ 1/5

Google

These were the 3rd estate agent we had out to give a valuation on our house. The guy who turned up was rude, completely uninterested in our house and he was negative about everything we had done. This company had a house on the market …

Lindsey · 16 April 2019

★★★★★ 5/5

Google

After using Everington & Ruddle to sell our first home, they were our first port of call when we decided to sell our home this year. After getting several quotes the first time round, I found Everington to be the most competitive, professional & informative. It’s rare to find an estate agent that genuinely care about the sale/purchase of your property once you’ve signed on the dotted line, but I felt that they were with me every step of the way. They provided updates on the progress, liaising with solicitors of both parties on my behalf, and keeping in touch with us throughout the process from start to finish. Thank you!

Emma · 16 April 2020

★★★★★ 1/5

Google

Don’t bother call them they sell property and put you on hold with unreasonable excuses I called them 3 weeks ago and they cancelled viewing every week and once I checked the property today it was sold I have a viewing arranged for next Tuesday but they even didn’t bother to call me When I called the sale advisor said it was sold yesterday not apologised and said she sent me an email which I have not received Be careful with this agency

Mohammad · 29 March 2023

★★★★★ 5/5

Google

Wonderful professional service which sold our house quickly despite a few set backs. We were always kept well informed and someone was always easy to contact and quick to respond to any queries. Their local knowledge and network of clients were invaluable and no prospective buyer who came through the door were inappropriate. Would highly recommend their services to anyone. Thankyou all.

MrJmounter · 16 April 2020

★★★★★ 5/5

Google

I have sold two properties with Everington & Ruddle and each time I have found them courteous, professional and friendly at all times. Their advice in all matters is spot-on each and every time. If I need to sell another property in Derbyshire I would not hesitate in using their services. I couldn't recommend them enough.

Tim · 16 April 2020

★★★★★ 5/5

Google

Just walked past, thanks Google. I'm sure they are lovely

Bob · 16 April 2019

★★★★★ 5/5

Google

Incredibly helpful, great advice and very practical. Living overseas and selling a property in the Uk could have been a very problematic process. All of the team at Everington and Ruddle made the process go without a single hitch. Thanks guys, great job.

Christopher · 28 March 2020

★★★★★ 1/5

Google

Sold the house for alot more than your valuation, you were extremely negative ,unhelpful !!

Tracey · 29 March 2023

★★★★★ 5/5

Google

Excellent service provided by E&R's team - they handled the sale of our property very professionally and efficiently and kept us fully informed at all times - would definitely use again.....

Jacqui · 28 March 2020

★★★★★ 1/5

Yell

Terrible Service

They are a complete nightmare! When buying a property from them they missled us and withheld important information from us to ensure they got a sale no matter of the consequences. I think the the staff are very rude and do not know how to handle customers at all - their policy seems to be tell you what you want to hear even if it is not true.

Kmbmab · 19 October 2011

★★★★★ 1/5

Google

Mr ruddle deliberately gives a low valuation so he can get his friends to buy your property on the cheap avoid this shark at all costs.

Peter · 16 April 2020

★★★★★ 5/5

Google

Had a great experience. Purchased a house and sailed through all of the documents. Never pressured or hastled. Very friendly and approachable. No problems at all.

Marvin · 28 March 2020

★★★★★ 5/5

Google

Alistair, Geoff, Lynda....thank you. A great team. Excellent estate agents. Based in borrowash. Great communications. I fully recommend them. A+ . Thank you again

D · 10 June 2020

★★★★★ 5/5

Google

Alistair, Geoff, Lynda....thank you. A great team. Excellent estate agents. Based in borrowash. Great communications. I fully recommend them. A+ . Thank you again

D · 16 April 2020

★★★★★ 5/5

Google

Fantastic service! They sold my house fast and kept me informed throughout. I can't fault them. Cheers guys!

Ben · 16 April 2019

★★★★★ 5/5

Google

Excellent and friendly service, we have used numerous times and would definitely recommend

Martin · 16 April 2020

★★★★★ 5/5

Google

Propper family firm farther and son, bought my bungalow from them and sold it ten years later via them. Great people, good communication and they got me a good price. Outstanding service for buying and selling. 👍 …

Clive · 16 April 2020