5/5
TrustpilotVery nice development
Agent replied · 24 August 2024
Thank you for taking the time to share your experience.
Trusted Agent profile · Derby
Crest Nicholson Derby reviews
★★★★★
1,386 reviews across 2 platforms
Off Side Ley, Dunmore Drive, Kegworth, Derby, DE74 2BS
Part of Crest Nicholson, see every office.
Crest Nicholson's office in Derby, at Off Side Ley, is rated 4.0 out of 5 across 1,386 reviews on two platforms, including 21 Google reviews rated 4.1.
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWell organized
Well organized, lovely properties
Agent replied · 24 August 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotVery good service team showing my…
Very good service team showing my family round the property very helpful and knowledge.
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotExtremely friendly staff
Extremely friendly staff, knowledgable no fuss helped in a very non-pushey way.
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotHave just reserved a property and the…
Have just reserved a property and the sales team have been amazing. Going above and beyond to help. Can’t wait to move in!
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotCrest Nicholson have been great!
Crest Nicholson have been great from the very beginning! Very attentive and helpful whenever we have needed it. I would definitely recommend them any of my friends and family looking to buy a new hone.
Agent replied · 10 June 2024
Thank you for taking the time to share a review. It's great to hear about your positive home buying experience.
5/5
TrustpilotThe staff are very friendly and…
The staff are very friendly and charming. Provided enough information
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotWe met with Sophie to get some info
We met with Sophie to get some info, was super helpful, lovely area and lovely development
Agent replied · 10 June 2024
Thank you for taking the time to share your experience, Sophie will be delighted to hear your comments.
5/5
TrustpilotExcellent service
The sale lady was excellent , and we loved the layout and finish work.
Agent replied · 10 June 2024
Thank you for sharing the time to share your experience.
5/5
TrustpilotThe sales team were very good and…
The sales team were very good and patient with us and helped us choose the right home for us, good all round service
Agent replied · 10 June 2024
Thank you for sharing your experience.
1/5
TrustpilotJoke builder
Left with a water logged Garden that Crest will not resolve. A problem caused by a lack of drainage and poor design but apparently it’s my fault. Avoid these cowboys
Agent replied · 10 June 2024
Thank you for your review, the divisional team you are in contact with will be best placed to discuss this further.
5/5
TrustpilotAmazing stuff
Amazing stuff, great experience
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotExcellent service from Lynn & Hayley
Excellent service from Lynn & Hayley . They have made us feel very welcome nothing is ever to much trouble, questions have been answered on a timely basis and they have been really helpful and informative.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you.
5/5
TrustpilotIt was a pleasant experience
It was a pleasant experience. Luke patiently explained everything related to the property and the process involved in purchase and moving in. I would be happy to give a 5 star for the Customer service provided.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you
5/5
TrustpilotFriendly, patient and thorough
Every Crest Nicholson team we spoke with have been extremely helpful in guiding us through the purchase process, taking us through each step and what to expect in the future.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
1/5
TrustpilotTried to change Broadband provider from…
Tried to change Broadband provider from BT to a cheaper alternative only to be told that BT have put a block on the line and they are the only provider allowed to supply Broadband to the property. Surely this is illegal?I can only imagine that Crest Nicholson are on a huge backhander from BT to allow them to get away with this and yet another reason why I would never recommend or buy another Crest property.
5/5
TrustpilotVery efficient, helpful and friendly
We have been very impressed with the Lancaster Park Crest team and their processes. Everything has happened very quickly and has been explained clearly. Really pleased we chose Crest.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our Eastern team.
1/5
TrustpilotDisappointed with this Builder
Brought a new home from this developer via shared ownershipWas told by friends that this a good developer and should be a good deal Moved in after 18 months of the property being built and defects were all passed over to Soresi the HA Roof and Cladding poor installed loose . Heating and radiators full of sludge not working and floor rising in places doors not shuting windows not closing or opening either
5/5
TrustpilotWe have purchased a house at Kegworth…
We have purchased a house at Kegworth Gate. So far we have only had contact with Nakitta and Rebecca and they were lovely people and both very helpful and professional
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It's great to know that Nakitta and Rebecca provided such a positive home-buying experience for you.
5/5
TrustpilotCustomer Service was topnotch
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotWe’d recommend to friends and family
We moved in in October. We are really pleased with the service and finish of the house. Any snags we’ve had they’ve been in contact regularly and come round to fix them.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
5/5
TrustpilotKegworth Gate
Lucy and Nikita have been brilliant at Kegworth Gate. They've taken the stress from me and sorted everything straight away with excellent communication.
Agent replied · 10 June 2024
Thank you for sharing your experience.
5/5
TrustpilotI was honestly surprised how helpful…
I was honestly surprised how helpful they are. Our new home is amazing and there were only a few minor issues after we moved in. Crest fixed all of them fairly quickly and the 3rd party contractors were really putting their heart in it. One of the guys spent 3 hours to fix a minor issue with the kitchen worktop. Just to make it beautiful! Thank you all for the amazing work!
5/5
TrustpilotWycke place
Samantha and Sophie are always so helpful, they are very responsive and professional.
Agent replied · 10 June 2024
Thank you for taking the time to share your experience, the team will be delighted to hear your comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
