Trusted Agent profile · Derby
★★★★★
1,385 reviews across 2 platforms
Off Side Ley, Dunmore Drive, Kegworth, Derby, DE74 2BS
Part of Crest Nicholson, see every office.
Crest Nicholson's office in Derby, at Off Side Ley, is rated 4.0 out of 5 across 1,385 reviews on two platforms, including 21 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Crest Nicholson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Derby.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had a nice experience with Georgie
We had a nice experience with Georgie, she was very helpful and we really appreciate her attention and the house as well
Thank you for taking the time to share your experience.
5/5
TrustpilotExcellent experience with the sales team
Excellent experience with the sales team at Union Place, Monskmoor Park. In dealing with Katie Eaton I couldn't have asked for a better service. Looking forward to moving in!
Thank you for taking the time to share your experience, Katie will be delighted to hear your comments.
4/5
TrustpilotSales staffAre
Great on site sales staff knowledge and friendly service
Good afternoon Angela, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experiences and are happy to hear about your positive experience with us.
4/5
TrustpilotCalled to discuss options on part…
Called to discuss options on part exchange at the Monksmoor Daventry Development Representative showed us the available properties and able to answer questions in a clear manner. Very friendly
Thank you for taking the time to write a review.
5/5
TrustpilotBrilliant and supportive staff
Partner and myself wanted to have a look despite not having enough. Staff were friendly, informative and professional. Really felt like valued customers.
Thank you for taking the time to share your experience.
5/5
TrustpilotExceptional Service and Knowledgeable Agent
The agent was really helpful and went above and beyond to answer all our queries.
Thank you for taking the time to share your experience.
5/5
TrustpilotSales team at the Daventry development…
Sales team at the Daventry development were excellent to deal with, I had been up previously and met Becky. But on my second visit I was walked through the house and process by Anita.Both of them have been excellent and very knowledgeable.
Thank you for taking the time to share your experience, Anita will be delighted to hear your comments.
5/5
TrustpilotCustomer service was excellent
Customer service was excellent. I was shown around properties and my queries were answered fully.
Thank you for taking the time to share your feedback with us. We are committed to delivering excellent customer experiences and we are happy to hear of the great service you received.
5/5
TrustpilotQuick and easy to arrange appointment
Quick and easy to arrange appointment, and helpful in finding other locations to look at nearby.
Thank you for taking the time to share your experience.
5/5
TrustpilotFuller's Grove, East Challow new homes
Visited Fuller's Grove development in East Challow and met with Laurie who was great and competent.
Thank you for taking the time to share your experience.
5/5
TrustpilotThank you
Stephanie guided me with patience and sold advice and made sure I have been assisted by a winning team
Thank you for taking the time to share your experience.
5/5
TrustpilotAmazing service at Walton Court Gardens
I visited Walton Court Gardens and viewed the properties twice before putting in an offer. The Sales Advisor, Adrian Johnson, was really helpful and attentive to both me and family members when we were viewing the property. The experience was really positive. He responded back quickly regarding offers and helped move the process easily. Overall we’re happy with our experience at Walton Court Gardens, which has some beautiful properties in an excellent area.
5/5
TrustpilotVery happy with our new house
Moved in a month ago and no issues - very happy with it. High quality, great design (bathrooms and kitchen in particular and the doors, windows, in-built wardrobe... pretty much everything), good insulation, very well built, better than expected. Thank you!
Thank you for taking the time to share your experience, we are delighted to hear you are enjoying your new home.
5/5
TrustpilotExcellent customer service from Leanne…
Excellent customer service from Leanne and Beverley. Hoping the next part of the journey will be as good 👍
Thank you for taking the time to share your experience.
1/5
TrustpilotCrest is not replying messages
We have asked them to come and do the snags, bad drainage, the house is flooding. We have sent emails upon emails, yet no reply.
Thank you for taking the time to share your experience, we have sent you a request via Trustpilot to ask for more information so we can look into this.
5/5
TrustpilotAt Nine Acres
At Nine Acres, Tiptree, we have had excellent service from the sales representative, Carol Judd. All of our questions have been carefully answered at every stage of the process. We have been made to feel that a good purchasing experience is a priority to Crest Nicholson.
Thank you for taking the time to leave a review. It's great to know that Carol provided such a positive home-buying experience for you, we will pass your feedback onto our Eastern team.
4/5
TrustpilotCatteshall Court
Catteshall Court, Godalming . Nice development. Sales person was very informative. However 2 bedroom flat was too small for myself and adult son.
Thank you for taking the time to share your experience.
5/5
TrustpilotSketchley Gardens
Would definitely recommend Crest Nicholson to friends, family and everyone!So excited to move into our first home, and incredibly grateful for Lucy guiding us through this exciting time! Very friendly and informative!Beautiful traditional homes, excellent advisors, what more could you ask for? Thank you Crest!
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our Midlands team.
5/5
TrustpilotCrest Nicholson Great Service
I have had a great experience with Crest Nicholson at Claybourne development. The customer service has been really good and I have always felt valued as a customer with great communication. The standard of homes is also great and you get lots of incentives included which you wouldn't get elsewhere.
Thank you for taking the time to share your experience, we will share your comments with our Chiltern team. Thank you for choosing Crest Nicholson.
4/5
TrustpilotA GREAT OPPORTUNITY.
We were looked after very well.
Good afternoon Charles, thank you for taking the time to share your feedback with us. We are committed to delivering excellent customer experiences and are happy to hear of the great service you received.
1/5
TrustpilotDisappointed
I honestly can not express how disappointing this company is. From the moment we exchanged back in March they have been nothing but a problem. We finally moved in and I thought my problems would go away but nope. They have not told us, no warning just built a load of scaffolding on our driveway to build a wall for next door. As a result we now have a damaged car, my driveway taken from me and nowhere to park. Emailed to complain to be told it will be moved but the lazy builders have gone home. My exciting new home experience has been totally ruined by this company and I would not recommend to a friend.
5/5
TrustpilotService
The rest staff have been very patient and understanding. They have helped me with the sale of my house through the smooth move and kept me informed of development of the new property.
Thanks for taking the time to write a review.
5/5
TrustpilotFrom start to finish all question were…
From start to finish all question were answered found Sophie excellent Explaining everything we needed at this time looking forward to next meetings choosing flooring etc
Thank you for taking the time to share your experience, Sophie will be delighted to hear your comments.
5/5
TrustpilotVery helpful and informative sales…
Very helpful and informative sales person
Thank you for taking the time to share your feedback. We are committed to delivering excellent customer experiences and are happy to hear of the great service you received.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Crest Nicholson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Derby.
