4/5
Polite and knowledgeable

Trusted Agent profile · Derby
★★★★★
1,738 reviews across 2 platforms
Cotchett Village, Derby, DE3 0DN
Part of Avant Homes Midlands, see every office.
Avant Homes Midlands's office in Derby, at Cotchett Village, is rated 3.6 out of 5 across 1,738 reviews on two platforms, including 28 Google reviews rated 2.7.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
4/5
Polite and knowledgeable
5/5
Highly recommended!
Had nothing but a good experience with avant homes. We love our ex show home! Had many visits from avant to check everything is OK! Would highly recommend moving into an avant home!
5/5
Very lovely and welcoming.
5/5
The site staff have been so responsive…
The site staff have been so responsive to any issues i have had since moving inot my new home.The quality of my new home is excellent.
5/5
Customer service - Kelsey Douglas
Since moving into our newly built property we have had a few slight problems which have been very quickly rectified by Kelsey Douglas. Thank you for the great customer service
4/5
Very pleasant
Very pleasant, friendly and knowledgeable without giving false impression of future development.
5/5
Great customer service
Great customer service! We found out all the information we needed.
1/5
Worst post buying support
Zero support for 2 years initial period of guarantee. I tried following up with them for broken flush but didn’t get any help
5/5
New house
We have just bought a house at the Auckley site and we had James from the Wheatley branch who was excellent with our queries and made the reservation process very easy!
5/5
The lady was really kind and helpful…
The lady was really kind and helpful and advised us with utmost sincerity.
5/5
very good experience
4/5
Very helpful
Very helpful, homes look great.
5/5
Happy home owner
Beautiful home we moved into. Build quality very good. Few snags needed doing, but all sorted.Highly recommend Avant for a new build house.
5/5
Visiting avant showhouse waverley rotherham
On visiting showroom found out exactly what i needed to do and what procedures to go through
5/5
Great experience buying my first home
Great experience buying my first home. Made super easy with all the help and guidance from Angela at Summerville.
5/5
The representative on site couldn't…
The representative on site couldn't have done more. She really went the extra mile
1/5
The new homes are so poorly designed…
The new homes are so poorly designed from the ones only 1 year prior.
5/5
Very friendly
Very friendly, well informed,caring and attentive advisor.
1/5
Sales team were brilliant
Sales team were brilliant. Aftercare still on going. Someone comes 2 fix something and causes more damage
5/5
Great service from Nicola at Strawberry…
Great service from Nicola at Strawberry Fields.
5/5
I will continue to rate Avant Homes…
I will continue to rate Avant Homes very high having lived sometime in their property now and having previously lived in different properties by different builders and in different geographical areas.
1/5
Land
10 years ans still unable to confirm my land and maintain land which is not mine or council.
5/5
Part ex
In the process of a part exchange in Telford. Really great customer service.
5/5
Excellent communication and service
Excellent communication and service. Nothing to much trouble to ensure I was completely happy with my purchase.Love my new home. ❤
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