Every review we hold for the Deeside office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJenny was our lovely estate agent from Molyneux Shotton when we bought our house in March this year.
She was friendly, super helpful & professional throughout the whole process. Jenny really helped speed along our process with our sellers solicitors when the sale became abit tricky & we are super grateful! So glad that molyneux were the sellers estate agents as we couldn’t have had a better experience! Thankyou so much, Melissa & Matthew
Melissa · 13 July 2025
Agent replied · 12 November 2025
I am so pleased that you are enjoying your new home. It was a pleasure doing business with you :)
★★★★★ 5/5
FacebookWe have just completed on a property which we have purchased through Molyneux’s Wrexham Office.
From our first point of contact with George and the brilliant team, notably Sam and Margaret, we have enjoyed a friendly, open and honest approach from them and the level of support they have shown us when our buyer created some frustrating delays, cannot be faulted.
We are moving back into the area and had used a larger nationwide branch of estate agents to handle the sale of our West Sussex property and must say we much preferred the superior customer experience from Molyneux. We will happily recommend them as a professional firm with the one to one empathy of a proud family firm.
Fiona · 18 January 2026
Agent replied · 23 May 2026
Thank you so much for your kind words Fiona, it was a pleasure to be part of your moving journey and we all hope you’ll be very happy in your new home 🏠 🤩
★★★★★ 5/5
GoogleWonderful team of very helpful and efficient staff. Everything was explained well to us at the daunting time of moving house. George and the team took excellent care of us and made things as smooth and stress free as possible. Thank you all for making moving house a lot easier.
Sarah · 27 March 2024
Agent replied · 11 June 2024
It was a pleasure to work with you, All the best going forward
★★★★★ 5/5
GoogleWe bought our new home from them and they were so helpful and supportive throughout. We were kept informed at every step and both Sari and Jenny went out of their way to support us. I would recommend them both to anyone looking to sell as …
Cheryl · 16 April 2023
Agent replied · 11 June 2024
It was a pleasure to work with you.
We wish you many happy years in your new property
★★★★★ 5/5
GoogleMy father in law sold his house through Molyneux at the end of last year. They were very helpful especially as he moved down to live with us and so everything was done through emails and phone calls. There was no stress and everything went through very smoothly.PositiveProfessionalism
Kay · 12 June 2021
Agent replied · 11 June 2024
Many thanks for the review, hopefully the move went well
★★★★★ 1/5
GoogleAwful. Made a booking for a viewing. Sent me a confirmation email. I was at the correct house and at the right time. Never called me at all. Kept me waiting and still never turned up. Extremely unprofessional outfit
Mark · 14 October 2025
★★★★★ 1/5
Facebookviewed a house with Molyneuxs. A offer was accepted and the owner was very happy with us. Not long after i had to let the house go ( the ball hadn't got rolling yet as both us and the sellers were in no rush and they wanted to find a home). I was then back in the position to buy and myself and the sellers agreed to our previous offer. I was a cash buyer and they agreed it would be better for them that way. After 6 weeks in total and handing in my proof of id ect to get the ball rolling i then got a phone call to say for some very very odd reason Molyneuxs allowed somebody else to go and view the home and the owners have then accepted a new offer! I have rung many other estate agents to ask if that is a done thing and everywhere i have asked have said they would never allow somebody to view once a offer has been accepted. instead they take details down should something fall through! I was so upset i contacted the seller numerous times who then ignored me! ( i knew the seller personally). I even asked if they wanted more money for the house, but no. They wanted to accept the new offer. I then said i would match ir beat the new offer. No they wanted to stick with the new people. The estate agent Caroline who was dealing with it just said " it is down to the seller to say whether she will agree to anymore viewings ". Very disgusted with how the whole thing was dealt with and how this happened. Would NEVER reccomend this company.
Chloe · 2 August 2019
Agent replied · 23 May 2026
Thank you for comments, we understand that you would naturally be unhappy that you were unable to purchase your ideal home. However we are complied by legislation to act in accordance with out clients instructions.
★★★★★ 1/5
FacebookVery poor customer service. My mail has been going to one of their properties up for sale, I have called in to the shop to ask if someone could call and check and in a 'matter if fact' way was told 'yes I have been busy I will try to get there next week'. Its been over 3 weeks now and i have lost a hospital appointment because of their lack of competence. Its only 10 minutes from shop to house and back by car.
Joe · 17 May 2019
Agent replied · 23 May 2026
Thank you for your comments. The mail you refer to was posted in error by the postman into the wrong property address. In order to assist you we retrieved your mail for you even though you were not one of our customers. As a customer of the post office perhaps you should raise this issue with them.
I am sorry you have felt aggrieved with our firm when we did all we could to assist retrieval of the mail and didn't charge you for this service which was completely the responsibility of Royal Mail.
★★★★★ 5/5
GoogleThe girls at Molyneux were great ! My property took quite some time to sell so there was a lot of correspondence between us. They were very efficient and kept me well informed throughout the process... Thank you !
Paul · 31 May 2024
Agent replied · 9 June 2024
Really appreciate your comment and business. It has been a pleasure
★★★★★ 5/5
GoogleJust completed on our first home with Molyneux, could not thank the girls in Shotton enough. Made it as stressless as possible with weekly updates . Highly recommend.
Charlie · 14 October 2025
★★★★★ 5/5
GoogleWe have just bought our beautiful bungalow through Molyneux and the ladies, Sari & Jenny who helped to facilitate the sale couldn’t have been more helpful. Thank you x
Karen · 30 June 2024
Agent replied · 26 August 2024
Thank you for your kind words; much appreciated. We hope that you are very happy in your new home.
★★★★★ 5/5
GoogleFantastic team from start to finish. Nothing was too much trouble. They were caring, understanding, professional and great value for money. Offer was on our property in less than two days and sold in eight weeks (with Xmas in between and a …
Emma · 16 April 2021
★★★★★ 5/5
GoogleI would highly recommend Molyneux Estate Agent to anyone who is considering buying or selling a house. All the staff were experienced in their roles, offering advice, help or support when needed. They were very efficient and always had a caring and understanding attitude towards you. No job was too big for them.
Jane · 16 April 2022
Agent replied · 11 June 2024
Jane it was a pleasure to do business with you.
★★★★★ 5/5
GoogleUsed Molyneux to sell and purchase. We found the service exceptional. Nothing was any trouble and they were happy to answer ALL of my questions. All the staff are fantastic, from the photographs and promotion of our house going up for sale. (Sold within a week!) Right through to the completion and us collecting keys to our new home. Will definitely use them again without hesitation - if we sell /buy in the future. Thank you!PositiveResponsiveness, Professionalism
Rory · 27 August 2021
★★★★★ 5/5
GoogleThey offer a great service for both sellers and buyers. They were very responsive to emails and helped liaise with sellers/ solicitors effectively. This helped keep everything on track and made sure we completed to the deadline we were aiming for.
Thank you Molyneux TeamPositiveResponsiveness, Professionalism
Will · 12 June 2021
Agent replied · 11 June 2024
Many thanks from all the team in shotton it was a pleasure working alongside you throughout your purchase
★★★★★ 5/5
GoogleMolyneux Wrexham handled the sale of my home, sold in just 10 weeks.
From start to finish they kept me informed every step of the way very efficient and professional. Thank you
Linda · 27 November 2024
★★★★★ 5/5
GoogleI have used Molyneux for buying and selling. All members of the team were very professional and understanding. They went over and above to keep things moving in the chain. I would highly recommend them to anyone looking to buy or sell and would not hesitate in using again.
Gill · 28 March 2023
★★★★★ 5/5
GoogleJust purchased a property through Molyneux, very helpful, communicative and easy to work with. Would highly recommend.
Pete · 27 November 2024
★★★★★ 5/5
GoogleAbsolutely fantastic, thank you Molyneux!...
Many thanks to the excellent team at Molyneux for their very helpful and …
Tom · 16 April 2022
Agent replied · 11 June 2024
Thank you so much Tom for your kind words. we hope that you are very happy in your new home.
★★★★★ 5/5
GoogleVery helpful, professional staff. Saw to all viewings and kept us up to date at every turn. Highly recommended.
Linda · 16 April 2022
Agent replied · 11 June 2024
It was a pleasure to work for you
★★★★★ 5/5
GoogleA very smooth, cost effective and stressless sale of property. The team are very professional and helpful throughout. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Anthony · 12 June 2021
Agent replied · 11 June 2024
It was a pleasure working for you on the sale of your property
★★★★★ 5/5
GoogleUsed Molyneux to sell a property they were very professional, always on hand to give advice and kept the viewings coming constantly.PositiveProfessionalism
Colin · 12 June 2021
Agent replied · 11 June 2024
It was a pleasure to sell your property
★★★★★ 5/5
GoogleExcellent service selling our bungalow over a very difficult period due to covid 19.PositiveResponsiveness, Professionalism, Value
Lesley · 12 June 2021
Agent replied · 11 June 2024
It was a pleasure doing business with you, hopefully you have settled into your new home
★★★★★ 5/5
GoogleVery good service with exceptionally helpful staff even though lockdown held up proceedings!!
Barry · 12 June 2021
Agent replied · 11 June 2024
Was a pleasure selling your property hopefully you have settled into your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
