5/5
TrustpilotVery helpful, profesional and respectful.
Josh and Richard worked efficiently and were very helpful, profesional and respectful. Great customer service.
Agent replied · 10 June 2024
Thank you!
Trusted Agent profile · Deeside
Anwyl Homes Deeside reviews
★★★★★
1,068 reviews across 2 platforms
Welsh Road, Deeside, CH5 2RD
Anwyl Homes's office in Deeside, at Welsh Road, is rated 4.6 out of 5 across 1,068 reviews on two platforms, including 7 Google reviews rated 4.4.
Reviews
Every review we hold for the Deeside office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSean and Paul brilliant
Sean and Paul brilliantVery good experience after moving in at Edenhurst Grange. Minor issues sorted very quickly and efficiently. Very happy with new home and would recommend.
Agent replied · 10 June 2024
Hi Joseph, thank you for your lovely review about our team at our Edenhurst Grange development. This team have been award winning on a number of occasions so it is great to see how happy their homeowners are too! Thank you.
1/5
TrustpilotThey are rude
They are rude, they don’t get back to you to fix what needs doing! It’s taken 2 years to do snagging lists from when we moved in! The customer care team are so rude! Don’t waste your money!
Agent replied · 10 June 2024
Hi HollyWe're really sorry to hear how you feel, however, we don't seem to have sold a house to anyone with your name. We have requested more information via Trust Pilot and look forward to hearing back.
5/5
TrustpilotGreat site Deva Green
Deva Green site team and sales I could not fault them very polite would definitely recommend buying one of these houses
Agent replied · 10 June 2024
Hi James, thank you for your review about our Deva Green team, we have passed this onto them and know how much they appreciate it, thank you!
5/5
TrustpilotA good job
A good job in levelling the ground first and then taking time in making sure the turf was laid correctly.
Agent replied · 10 June 2024
Hi David, thank you for this review about our landscapers, we always ask that our subcontractors work with care and attention at all times so it's great to read when they are getting it right!
5/5
TrustpilotGreat customer service.
My customer service technician was Lee ashworth. He explained to me what he needed to do and He was very professional, polite, and friendly.
Agent replied · 10 June 2024
Hi Elisabeth, thank you for your review about one of our Customer Service Technicians, it is appreciated, thank you.
5/5
TrustpilotGreat Staff, Great Developer
I am in the process of purchasing a property on the Handforth site, and the experience so far has been great. Alex, Sarah and Helen are all super helpful and have lots of experience so can answer any questions confidently. They always call back when requested and are easy to get in touch with, I would highly recommend them as a developer to work with.
5/5
TrustpilotCustomer Care visit.
Great work from Josh and Lee to correct a doorframe issue. Thanks very much to both for a great job !
Agent replied · 10 June 2024
Hi Simon, thank you for your review about Josh and Lee. All our technicians work hard to do a good job for our homeowners so it's great to read when they are getting it right!
5/5
TrustpilotRedoing bathroom walls
Josh Hough fixed our rough bathroom walls, sanded, filled and repainted to a better condition. Polite and friendly. Cleaned up and finished well.
Agent replied · 10 June 2024
Hi Ashleigh, thank you for your review about Josh, one of our Customer Service team, it's great to read what a good job he completed for you.
5/5
TrustpilotAnwyl Homes - Lee Ashworth
The customer services technician who attended to carry out a number of minor repairs was helpful and professional in his attention to detail.
Agent replied · 10 June 2024
Hi Julie, thank you for your review about Lee, it is appreciated, thank you
5/5
TrustpilotReally helpful and friendly
Really helpful and friendly! Fixed our front door to a good standard, can finally open and close it properly
Agent replied · 10 June 2024
Hi Anna, thank you for your review!
5/5
TrustpilotRichard Nelson did excellent job
Richard Nelson did excellent job. He was helpful and did extra work to get the job finished in 1 day.
Agent replied · 10 June 2024
Hi Tim, thank you for your lovely review about Richard, great to hear he got the work done in 1 day!
4/5
TrustpilotGreat sales team that has been friendly…
Great sales team that has been friendly and informative. We have experienced some delays due to Covid but are now very excited to finally complete next month, looking forward to a great summer in our new garden.
Agent replied · 10 June 2024
Hi Jaimie, thank you for your review, we also hope you have a great summer in your new garden!
5/5
TrustpilotFloor fixed
Lee Ashworth came to fix the floor and did a great job. Very friendly and informative. Thank you
Agent replied · 10 June 2024
Thanks Bernie!
5/5
TrustpilotChris from the customer services team…
Chris from the customer services team completed work on our house to a very high standard and was very helpful and tidy.
Agent replied · 10 June 2024
Hi Dave, Thank you for taking the time to leave this review about our Customer service team member, Chris.
5/5
TrustpilotVery helpful
Very helpful, and did additional tasks to help us out of goodness of own hesrt! Thank you!!
Agent replied · 10 June 2024
Hi Ffion, Thank you for your review!
5/5
TrustpilotThe service from Richard Nelson to…
The service from Richard Nelson to complete the repairs was 100% and carried out in a very professional manner.
Agent replied · 10 June 2024
Hi Mr Yakub, thank you for leaving this great review about Richard, he really appreciates it, thank you!
5/5
TrustpilotGreat service from Lee R
Great service from Lee R, as per previous visits from the Anwyl Customer Tecnicians!
Agent replied · 10 June 2024
Thanks Simon!
5/5
TrustpilotRework bath panel
Rework bath panel, we asked for Lee Ashworth to carry out the work and he did a great job.Very pleased
Agent replied · 10 June 2024
Hi Kevin, thank you for your review about Lee, he's a man in demand!
5/5
Trustpilotgreat service
Job done efficiently with all the right equipment
Agent replied · 10 June 2024
Thank you!
5/5
TrustpilotAlways friendly
Always friendly , full of advice and willing to go the extra mile
Agent replied · 11 June 2024
Thank you!
5/5
TrustpilotPaul higham - anwyl customer service technician
Paul higham was great! Very attentive and polite ! Hightower recommend to anybody who is having issues with customer care!
Agent replied · 10 June 2024
Hi Jase, thank you for leaving this review about one of our Customer Service Technicians, Paul. As soon as we saw this review we passed your comments on to him and it really made his day, thank you!
5/5
TrustpilotRichard Nelson came today he did…
Richard Nelson came today he did prefect job with no fuss.
Agent replied · 10 June 2024
Thanks Anna!
5/5
TrustpilotChris Appleton Friendly courteous and…
Chris Appleton Friendly courteous and very tidy
Agent replied · 10 June 2024
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
