Anwyl Homes Deeside reviews

★★★★★ 5/5

Trustpilot

Helpful and informative

Chris the Customer Service Technician arrived promptly at the Colwyn Bay development. He informed me of the jobs he was doing when he arrived and all jobs were completed to a high standard. During the jobs, he took his time to explain what he was doing and why he was doing it. In other words, he took time to do things well. He was friendly, helpful and also tidied up after he had finished. We would recommend Chris to others.

Will · 17 September 2024

★★★★★ 5/5

Trustpilot

Thank you Lee A

Lee Ashworth has done a great job with a few repairs we needed doing this morning, including repainting and varnishing our banister which now looks lots better than before. Lee even went out of his way to fix the hinge and lock of our front door after he noticed that it wasn’t fixed properly. Thank you :)

Ella · 20 August 2026

★★★★★ 5/5

Trustpilot

The staff at Anwyl are exceptionally…

The staff at Anwyl are exceptionally attentive and helpful throughout the process of purchasing our new home.Marie who was sales guide was excellent and professional, she made sure the process ran smoothly and kept us updated on the build/handover date, The site managers Keith and Scott made sure our home was up to the quality of standard we expect, they checked up on us regularly to make sure that there has been no additional issues to be addressed.The house itself has been amazing quality build, 3 bedroom house, all the choices we have requested has been completed with exceptional standard with no faults found with the house.

William · 11 September 2024

★★★★★ 5/5

Trustpilot

My New home experience

I recently purchased my new home from Anwyl Homes, and the entire experience has been nothing short of outstanding! From the moment I first inquired about the development to the day I received my keys, the professionalism and attention to detail have been remarkable.A special thank you to Nigel, the salesman, who guided me through the entire process with ease and ensured all my questions were answered. His knowledge and support made a world of difference. I’d also like to give a huge shoutout to Adam and Shane from the site team, who worked diligently to make sure everything was completed to the highest standard. Their dedication and attention to detail really show in the quality of the finished home.Stacey from the customer care team has been incredibly attentive and supportive, ensuring that any small concerns I had were dealt with quickly and professionally. Her attention to detail and willingness to go the extra mile made the whole experience stress-free.Moving into my new home has been an absolute pleasure. The design of the house is modern and spacious, and the thoughtful touches throughout really show Anwyl’s commitment to building homes that people love to live in. I couldn’t be happier with the finishes, layout, and energy-efficient features that will no doubt save me money in the long run.Overall, Anwyl Homes made the entire home-buying process stress-free and enjoyable. I’m thrilled with my new home and would highly recommend Anwyl to anyone looking for a quality home with top-notch service.Thank you, Anwyl, for making my dream home a reality!

Jacob · 10 September 2024

★★★★★ 5/5

Trustpilot

From the start of our experience Debbie…

From the start of our experience Debbie made us feel so welcomed and helped us with multiple questions each time we came back to find the right home for us, she was very helpful and patient and even helped us choose our colour themes. Ian and his site team have been amazing from the start, popping round for any enquires and responding to messages. They have all been very bubbly, friendly and hardworking. We are really happy with the house and can't wait to see the front communal area landscaped once it's finished. Thank you to Ian, Debbie and the site team for making our dream house. Jodie and Sarah x

Jodie · 8 September 2024

★★★★★ 5/5

Trustpilot

Super happy with my new Anwyl home

Super happy with my new Anwyl home. From start to finish the team have been fantastic, from Debbie, Jilly and Imogen in sales helping get all the extra options sorted just right to Ian and the team on site making sure everything was good once I got the keys. Proactive and attentive with the very small number of minor issues, everything made good really quickly and some extra little touches meaning everything is perfect. So glad I chose Anwyl Homes. Couldn't recommend more highly. 👌

Duncan · 4 September 2024

★★★★★ 5/5

Trustpilot

Winnington place have been amazing…

Winnington place have been amazing since the day we reserved our plot to completing and finalising snags! I cannot recommend Anwyl holmes enough, especially Keith and Scott, they are always on hand to answer any questions and they have made our experience with moving 10/10! Huge thanks to Marie for making life so easy with reserving, extras and answering any questions we had.We have two friends buying houses here now after our referral of how amazing our experience has been!! Thanks again all!

Mae · 3 September 2024

★★★★★ 5/5

Trustpilot

Queens Meadow Estate

I have recently moved into the Queens Meadow estate Shavington, I am very impressed with the estate and the team. What has truly made my experience exceptional are the on-site team members, Sam and Neil. Their professionalism and friendliness have made a significant difference. Sam has been incredibly helpful, always available to answer any questions I had, and quick to address any minor issues that cropped up during the moving process, all snags were resolved promptly and I was updated along the whole process. His dedication to ensuring that everything runs smoothly is evident in every interaction, great site managers! Well done Anwyl!

Katie · 29 August 2024

★★★★★ 5/5

Trustpilot

Second house with Anwyl Homes Winnington

I recently bought my second house with Anwyl Homes Winnington. Firstly, the sales team Kelly and Marie were amazing. They helped me with everything giving me updates weekly on the progress of my new house and answering any questions that I had no matter how small. Once my house completed I was handed over to the builders who are fantastic. I had a few small snags and they were resolved quickly and they worked around my schedule. The whole team at Anwyl are so lovely, caring and honestly couldn’t do more to help. Such a great experience from them with both of my houses.

Kelly · 26 August 2024

★★★★★ 5/5

Trustpilot

Thank you Peter and Sophie

Today, Anwyl's technician Peter came to my home on time to help me with the en-suite ceiling painting work. He explained to me clearly the work he was about to do and completed the paint repair work. He also did some additional work that did not need to be done. It was so unexpected. Afterwards, Peter asked me if there was anything else that needed repairs. I am very appreciate. Peter is very careful and professional. In addition, I would like to thank Sophie because every time I emailed her with questions and inquiries, she always responded and answered them very clearly. Sophie helped me solve the problem every time. Thank you Peter and Sophie Very much.You are all professional customer service specialists

Edmond · 21 August 2024

★★★★★ 5/5

Trustpilot

Quality Home, Attentive and Responsive Site Team

I looked at a number of new build housing estates in the area and this one stood out to me straight away with it's superior quality showhomes and very helpful and insightful salesperson (Kerry). She was very patient and happy to answer the large number of questions I had.I was kept up to date regularly with the progress of the build and the completion date was in line with initial estimates.Upon moving in, I was blown away by the quality of craftsmenship and level of finish in my new home. A big thanks to Ian Palmer and the team. It surpassed all of my expectations and every member of the site team that I have had the pleasure of meeting clearly takes pride in their work and this is definitely reflected in the finished product!I organised for an independant snagging surveyor to assess the property when I moved in and he commented that "the property is finished to a high standard with only minor items noted". I took the site team through the report and they were very receptive and diligent to go through every item with me and sorted everything within the next couple of weeks whilst working around my busy schedule.Overall I'm extremely happy with the level of service I have recieved and especially the quality of the home and the attentiveness of the site team to rectify any issues quickly.

Peter · 11 August 2024

★★★★★ 5/5

Trustpilot

Mr & Mrs Cohoon @ Plot 60 Crossfields…

Mr & Mrs Cohoon @ Plot 60 Crossfields Development - we were really happy with our house when we moved in so I did a 5 star review. We have been in our new home now for 5 weeks and have had excellent customer service from Ian the Site Manager so I wanted to complete another review - From moving in Ian and his team have been great, from helping out with removing unwanted soil from our garden to keeping our dog Daisy calm when we had 3 (only 3) remedial works completed, Ian and his site team are a credit to Anwyl Homes.

Michael · 9 August 2024

★★★★★ 5/5

Trustpilot

Crossfields development.

We have had an amazing experience moving into our Anwyl home on the Crossfields development. As first time buyers the process was daunting but Debbie made the process smooth and was excellent at communicating with us. Since moving in, Ian and his team have done everything they can to help us! Where we have had a few minor snags, Ian has always made sure that if a job was being done that it was done correctly, otherwise it wasn’t finished. He is a great asset to the company.Our only complaint would be that a month or so before completion the person in the sales office changed. The new person did not know answers to many of our questions, often important ones, which we had about the house. This was disappointing as it was often minor information.Overall, our experience with Anwyl homes has been very pleasant. We love our new home and we are so glad we chose an Anwyl home as our first family home.

Caitlin · 8 August 2024

★★★★★ 5/5

Trustpilot

Crossfields Development! Just perfect.

Couldn’t have been a better experience. 1st time buyer. We had been looking for a few years at different developments for the area we wanted and i can say with all honesty, you can tell when Anwyl are the developers. Just from images, you know who’s it is. Always finished with quality, modern finishes and the customer service is outstanding. Anwyl really know what a family needs in terms of layout of a house. It just flows extremely well. There were a few little issues with en-suite and the only reason i am mentioning it is to highlight the professionalism, skill and total care and pride the tradespeople take in their work. Everything was smooth, efficient and CLEAN!!! The site manager made us feel comfortable and looked after. Kept us updated at all times and made sure we were happy. Took the time to get to know our rescue dog and remembered our names. All this is important, especially when you’re buying your first home. The development is situated in a beautiful Catterall. It’s near the A6 but you couldn’t tell. Barely hear the road. I think my favourite bit of the house is the kitchen and the window designs. We never expected our entire experience of buying a home to be so perfect. Anwyl didn’t just build our first home they built our forever home.

Helen · 7 August 2024

★★★★★ 5/5

Trustpilot

Victoria Mills Holmes Chapel

We had a great experience with Anwyl Homes. Gylian, our sales representative, was incredibly attentive and made sure we felt confident and informed throughout the process.After moving in, Issac and his team were very good with their aftercare. They were quick to address any issues we raised, fixing everything in a timely and efficient manner. Their professionalism and friendly attitude made the entire experience stress-free, and they were always responsive to our requests.

Yuliya · 22 November 2024

★★★★★ 5/5

Trustpilot

Stress Free Process

We have been in our house on the Stonebridge Fold estate in Longridge for 6 weeks and already know that this was the right decision to relocate.The whole process from enquiry to the 4-week sign-off has been pleasurable. The team Debbie, Mike and Anthony were 1st class throughout. They have kept us informed at every stage and helped when needed to fix the small snags that have cropped up.We were also impressed with how polite and considerate the contractors are when on site.Thank you for making this happen.

Celia · 2 August 2024

★★★★★ 5/5

Trustpilot

From start to finish Anwyl have been…

From start to finish Anwyl have been fantastic, didn’t try an sell us anything, just wanted to provide us with a property that we wanted for our needs and helped us not only purchase it but help us but helped with all the legal jargon. They’ve communicated arguably too much but everything we needed to know we, we were told. Then you move on to their site team who have also been exceptional, when you look at what exceptional customer service means should put an Anwyl sign next to it, everything we weren’t happy with they’ve bent over backwards to help and sort and communicated it. Scott and his team have been awesome 👏👏👏👏

Paul · 17 September 2025

★★★★★ 5/5

Trustpilot

Tony Murray. - impeccable work

Had Tony Murray attend today to do some work on the landing. Friendly and courteous. Very conciencious and always explains the problem and work required. Excellent remedial work as ever. Thank you Tony.

Nosam · 22 September 2026

★★★★★ 5/5

Trustpilot

New front door required

Need to do a full review really for all the people involved in our snags. A special thank you to Sophie who is so lovely and always responds very quickly. She has been very efficient with booking any jobs in we have and even contacts when there’s been a cancellation. Again any workmen we have had in have always been very polite and friendly and have completed the jobs to a high standard. Josh hough was the painter of a new door we required and he was so friendly clean and tidy and we love our newly painted front door couldn’t be happier with the works completed

Claire · 26 July 2024

★★★★★ 4/5

Trustpilot

Crossfields

This has been out first ever new build and we are very happy with the house. All problems have been fixed quickly and efficiently. As with all new builds we experienced snagging issues, most of which were due to quick installs being rushed initially. The design and layout of the house are perfect. Debbie at Crossfields was amazing throughout a very stressful move and deserves high praise. Ian has also been very attentive since the moment we moved in and made sure any problems were dealt with quickly.

Mrs · 25 July 2024

★★★★★ 5/5

Trustpilot

Richard was an exceptional help and was…

Richard was an exceptional help and was very informative and chatty. Made the experience of welcoming him into my home to complete work so much more comfortable. The service provided was great and he solved the issue I had in a timely manner also completing the work and cleaning up afterwards.

Alisha · 20 May 2026

★★★★★ 5/5

Trustpilot

Crossfields in Catteral

Hi all, we moved onto the crossfield site in Catteral in June. This is our forever home after 14 moves, some of which have been brand new houses. This is by far and away the best built with the least snags. What problems we have had have been attended to promptly and in the case of the rear garden, above and beyond.Thanks to Ian, site manager for ensuring all works are completed satisfactorily and for ensuring standards are high and maintained

Martin · 13 July 2024

★★★★★ 5/5

Trustpilot

From the original reservation to…

From the original reservation to closing on the purchase, Gyllian and June couldn’t have been more helpful and friendly. Ian Snr met me for meet the builder and answered any questions I had about the property and then Dave dealt with any snagging issues I had which were very few, in a very efficient and friendly way. I have been very pleased with all staff that I’ve met and extremely happy with my gorgeous new home and the build quality.

Pauline · 23 September 2026

★★★★★ 5/5

Trustpilot

Crossfields Development

We moved into a property on Crossfields development in Catterall recently. After living in several new build properties we have to say that the quality of the Anwyl Homes at Crossfields is exceptional.We have had some minor snagging issues which is to be expected, but nothing too serious. The site manager Ian is a pleasure to deal with and always takes the time to say hello if you see him around site.He got some of the snagging issues sorted very quickly for us which we are appreciative of. Overall we couldn't be happier with our purchase and our decision to buy with Anwyl Homes. Funnily enough, soon after writing my review Anwyl have basically not turned up to fix any other faults or existing faults. Currently left with two ceilings filled with decorators caulk instead of being fixed properly, two paving slabs loose at the front door, a constant tapping noise when the heating comes on, a leak in the shower which was visited and left unrepaired which has now been over a week. To top it off we now have a new house being built behind us, not a problem apart from the constant shouting and swearing from the builders. (The faults I expect to be repaired quickly as they are cheap to fix small issues that should be sorted, I shouldn't have to consider doing it myself or pay someone else) Not great when I have a 7yr old and a 1yr old... Some of my outstanding snagging issues now resolved and after a further discussion with the site manager (Ian) some final issues are now getting booked in to be resolved as well. I can't fault the site manager as he has done extra things to help us settle into the property but the issues with customer care not booking in jobs efficiently was/is a problem. Hopefully this can be improved in future. Review put back to 5 stars as it looks like I am going to get everything sorted.

Brad · 10 July 2024